I liked the hotel. Near the Dubai Internet City metro station, which played a crucial role in my journey!The room was large, clean and comfortable on the 11th floor. There are no Russian - speaking staff , but with the help of translation applications they were able to explain themselves and solve my questions . The staff is polite , they didn 't brush me off . Upon check-in, they will take a tourist tax and a deposit (it was not possible to refuse the deposit ) . Swedish has become , the choice is small ( although personally it seemed quite decent to me) , the food is delicious ( again subjectively of course ) I was congratulated on my birthday . There is a swimming pool, a fitness room and something else, but I did not use it - there was no time. My subjective opinion is that I really liked the hotel based on my own needs (good location, delicious food, comfortable room , shop for small purchases nearby).
See original · Русский
1
Дмитрий Некрасов
Level 8 Local Expert
February 21
The room is clean and tidy. Cleaned well, change of bed linen/towels every day. We had a premium one, it was slightly larger than the standard one and with a view of the city/intersection, otherwise everything seems to be the same.
Breakfast is a buffet. we had enough of everything, but the coffee was not delicious. You definitely won't leave hungry.
The staff is helpful and friendly. Problems are solved promptly, interested. One night there was a noise, they asked me to decide - they were relocated in 5 minutes.
The location is good, everything is nearby (cafes, shops, pharmacies, etc.). Convenient transport accessibility.
In general, I recommend it, I liked everything in general
See original · Русский
1
Настя Иванова
Level 5 Local Expert
March 11
We were at the hotel for the second time.
I liked everything on the first train, a nice room, friendly staff, the only thing is, it's hard to find a place for breakfast after 9, but we just started coming earlier.
Our second visit was very disappointing, I saw bad reviews and did not understand what people were not satisfied with, but this time everything became clear
1. We were brought to the hotel at 8-9 in the morning, the administrator said that we would have to pay 250 dirhams for early check-in, otherwise we would be provided with a room only after 15 (although the website says that check-in is at 14), well, that's okay, I'm just writing for general information.
2. When booking, I overpaid 10 thousand for the premium room, but rooms with an ordinary classic room do not differ from the premium in absolutely nothing, on the last trip the classic room was even fresher, better, cleaner. The premium also did not have a floor-length mirror, only in the corner of the room and bathroom with a disgusting light, I put on makeup, including a flashlight on my phone)) the floors are very dirty with hair and stains from previous tenants, the refrigerator was leaking, the lamps by the bed did not work.
Also, there were only two small shelves for clothes
3. For three days I asked to change the room, I agreed to a classic room, because I did not see any differences, the administrator said, okay, come up at 14:00 we will move you (he told me this at 9 a.m.) Coming at the appointed time, after sitting in the hotel for half a day, I heard "Sorry, but the rooms No" It was as if they were mocking me or wanted me to pay extra for wanting to move from premium to classic
Three days later, we still achieved our goal, we changed the room, where there was more space for clothes, better light and a large mirror, and of course there were absolutely no differences from the premium, they gave us an ordinary classic room, so do not overpay for it if you suddenly decide to go to this hotel.
But again, it was very dirty, it felt like the floors were not vacuumed at all, and the corners had never been cleaned, it was very unpleasant to live in such conditions.
4. The cleaning staff asks to write them positive reviews, they just brazenly enter the room, beg for the phone and write themselves a review, I was a little shocked 😂
5. Well, the cherry on the cake, while we were away, the person who cleaned our room went to the toilet and did not flush after himself))) we were just at a loss, it was inconvenient to even complain with such a person 😂🤦🏾♀️
In short, I'll leave 2 stars, just because everything was good the first time, but the second one crossed everything out. Apparently, you're lucky here.
I'm attaching a few photos so that you can appreciate the cleaning, of course, I didn't take pictures of every corner, but the whole room was in such a state.