We visited the restaurant of this hotel for the first time in August 2023 - I was captivated by the beautiful interior and good cuisine. Being in Issyk-Kul again in August 2024, we decided to stop by our big company again for a festive lunch on the occasion of our daughter's birthday in Silence. Firstly, unfortunately, exactly half of the menu was simply crossed out, and even ordering something that was not crossed out, it turned out that it was no longer available. This was explained by the closing of the season. We really couldn't figure out what to order to eat, we really wanted to get up and leave, but the children were very hungry, we had to order not what we would like to experience, but what is available. Of the five types of lemonade, by the way, there were only two available, and even they ran out later. The first one brought us a portion of French fries. This is the first time I've seen such a small portion (considering the price of it). I didn't say anything, I really didn't want to spoil my mood. A few minutes later, the waitress brings us another portion of fries with the words - the cook thought that the first portion was too small, here's another one for you)) The rest of the dishes we ordered were delicious, except that the hot dishes are brought to the second floor barely warm. The most unpleasant situation was when I went down to the first floor, I saw our waiter with bare and probably dirty hands scooping ice into a carafe for our lemonade. Guys, kamon! It's a shock! Buy an ice shovel, don't be ashamed! Most of all, I liked the reaction of the waitress in response to my remark about bare hands. I say: "Are you putting ice on with your bare hands?" She, holding ice in her bare hands, answers "No") I really wanted to give up lemonade, but just asked him to make it, of course without ice. And all this suggests thoughts about the general hygiene of the institution. Compared to last year, unfortunately, this time the impression remained negative from the visit. Everything is very dusty, cobwebs on the grilles and chandeliers, there are a lot of insects in the san node, no one monitors the frequency. And it's a pity, this place could go to the top of Issyk-Kul. No offense.
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Тахир Ю.
Level 2 Local Expert
July 13
Everything is very cool! The staff is super!
The rooms are clean! The breakfasts are individual and different cereals and breakfast combos are served every day.
The bartender girl makes the best coffee we've ever tasted. The reception can arrange tours. Alish kebab shop is the best meat! Respect the boss!
And Nourse and Dastan will help you with any question and help you with everything!
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Kazjulia85
Level 11 Local Expert
August 29
I liked the hotel, it was clean, cozy, cleaning every day, the only thing was that wi-fi didn't work very well when you were on the bed, I didn't finish it off, apparently room 111 was, the food was delicious in the restaurant, the breakfasts were generally on fire, the beach at the hotel, sand, not a lot of people - class! if we are in these parts, we will stop again
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Мария Бурмистрова
Level 6 Local Expert
May 21
We had a rest in May. A wonderful hotel and its owners.
The rooms are bright, new, we had a family room with a view of the lake - a delight.
The hosts are pleasant, attentive, sociable. A great delicious breakfast. I recommend. Photo of the room as in the photo. I didn't want to leave. We'll come back in the summer.
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Lana_Thomas8
Level 12 Local Expert
August 2
A great place, we rested here with a guy and we liked everything) The staff is friendly, the rooms are clean and the cleaning is done every day)
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Наталья Р.
Level 7 Local Expert
September 6
The food, the staff, the cleaning - it's just awful!!! There is no beach, there is a municipal one where they will drink koumiss and eat watermelons and not really clean up after themselves!!! To get to the hotel by taxi, you have to pay 100 som, you can not order a taxi only at the reception and of course it is more expensive!!!
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Ернар Ж.
Level 4 Local Expert
July 11
Terrible service. It's not worth the money. The food is not delicious ... pizza was ordered for children, the dough is raw, the fish is too salty it is not possible to eat ... there is no promised view of the mountains, the old cottage is visible from the window. Taxis are not allowed on the territory. The beach is not well maintained. The only thing is the staff is good.
For this price, you can spend 2 or 3 nights in other boarding houses of Issyk Kul. They do not give a towel for the beach, although it was written that there is. They allegedly ran out, but they are available for sale.
We saved on everything during construction, starting with plumbing and ending with a kettle in the room, the cheapest, and the price is not the cheapest in comparison. I do not advise anyone to spoil their vacation
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Максим К
Level 5 Local Expert
June 11
A wonderful place, beautiful view and delicious food
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Наталья Скляр
Level 16 Local Expert
May 23
Stylish, clean, pleasant, but a minus star for the lack of signs and a terrible road in the dark and not understanding whether we are going there at all.