Silk Road by Minyoun
333 reviews
May 18, 2024
Great hotel. I recommend it to everyone. The breakfasts are good, the rooms are cleaned well, towels are changed every day.clear. The staff is helpful. There is alcohol in the lobby bar and it's cool on the 20th floor too!
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November 9, 2024
We were in November. Gorgeous. There are very few residents. Everything worked very quickly (reception, restaurants). There were only 5 people in the spa. The breakfasts are great. Test.
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May 16
Excellent hotel, excellent service, delicious cuisine. The staff is very polite.
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August 14, 2024
A very good hotel, everything is on the level. The staff is polite and caring, the rooms are in very good condition, the family stayed one minus there are no family rooms.
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November 27, 2024
The place is beautiful, the rooms are well furnished, the conference room is spacious. In Restaurants, prices are too high, and the taste of the dish is so-so. The staff is helpful.
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May 17
I took many tourists from here on an excursion. During the tour, they said that the hotel was very chic and they liked everything.
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April 25, 2023
The hotel is located on the shore of the rowing canal, of which there are only three in the world. It is very good that it is not in the center of Samarkand, it is very busy there. The hotel is 5 stars, there is a spa, a swimming pool, a lot of space for walking, a fitness center, several restaurants (I do not recommend Chinese, it is very expensive, but tasteless and a very meager assortment). For a 5-star hotel, there is a humiliating procedure, at the exit from the hotel, you will be defiantly asked to wait for a special employee to go to the room you vacated and count the towels and bathrobes. Breakfast for a 5-star level, to put it mildly, is funny, the assortment is minimal, but you can eat. The hotel is new and perhaps the staff and administration do not have experience in providing 5-star services. I wish you further development and prosperity.
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May 6, 2024
The scale is impressive. We highly recommend you to visit. You can book a very decent hotel on the territory with a great view of the rowing canal. Take a walk in the "eternal city". Beautiful location
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May 15, 2024
Wow hotel! Design and huge rooms. The same cannot be said about the service. The reception will not tell you anything about the check-in, unless you ask yourself. Everything is very clean and brand new. The staff is nice, but obviously no one teaches them international standards of service. The breakfast is sumptuous. And the design and menu are for the most discerning traveler, without red caviar, it's true, but I didn't really want to, especially in Uzbekistan). Just at breakfast and the staff is more experienced. I asked them to make me scrambled eggs, the cook did not refuse, sent the order to the kitchen and they kindly cooked it for me at no additional cost. There was delicious coffee here, unlike most places in Samarkand.
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November 7, 2024
Nice hotel, very stylish restaurants, good cuisine. It was in October. One thing is inconvenient - it is far from the center, markets and attractions
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April 24
Very cozy, clean, delicious breakfasts, large rooms, there is an iron in the rooms
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November 9, 2024
It's very beautiful there, it's very cool for a family outing, the kitchen is very tasty, it's better so well, expensive prices
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January 12, 2024
I really liked it. Pleasant atmosphere. The work is at the highest level. The interior is beautiful, the design is done with taste. Everything is beautiful, clean, neat. The staff is very polite and competent,
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September 26, 2023
The hotel looks beautiful, the rooms are large, there are interesting amenities. The service can still be tightened, in general, not bad. The view from the window on the canal is beautiful. The location is not very convenient, because it is located almost on the edge of the city, and there are no grocery stores nearby in walking distance, only restaurants and a tourist park.
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September 11, 2024
A terrible hotel. Not delicious breakfasts. In the evening it is noisy until 00:00/01:00 - in the eternal city opposite the hotel there are constant open-air parties. It is impossible to open the window, and the bass beats even through the closed windows. The staff is problematic - zausking comes into the room after the first knock, even if you are still naked. Food delivery requires you to make a deposit to the room and worries about payment even when there is a deposit on the room.
Well, in the case of events in the city and street closures, the hotel does not assume the responsibility to inform the guests about this - unlike the Hilton. An egregious situation occurred - on September 7 there was a triathlon, so I had to wander around the city and take another hotel, because there was no way to get to them. And familiar employees from X said that they had specially made a corridor to meet their guests. Well, the cherry on the cake - no reactions from the hotel to so many joints. They gave a late check-out and massage only. I had to pull them for 4 days, every day a new manager is not aware of the situation and leaves the shift without solving the issue.
I do not recommend it
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May 2, 2024
A very cool hotel. Yes, there is not much nearby, but it takes 20 minutes by taxi to the center. Nice spa area, friendly staff. The bathroom has underfloor heating, I had a view of the Mushroom Canal. In general, I recommend the hotel.
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April 29, 2024
The hotel is gorgeous in terms of the interior. Everything is new and stylish. Lovely rooms. Wonderful breakfasts with a rich assortment of dishes. But the service is still very lame. The bar on the ground floor carries everything for a long time and often forgets to put some items in the order, which leads to the fact that you can sit for a long time and never get this dish. Conclusions: if you come for a short time, the hotel is beyond praise. If for a long time, then I'm afraid that there will be a lot of complaints about the work of the staff
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December 7, 2024
Everything is very tasty and the breakfasts are super! The bed and room are generally of decent quality
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March 11
This is not the first time I have stayed at this hotel and I can confidently say that over the past three years, the service has dropped to the lowest level. The last stay was just terrible and brought me and my colleagues a lot of inconvenience and negative emotions.
1. Checked into an unmade room
2. We ordered an early breakfast according to the menu — we forgot to cook it
3. The food in the restaurant is tasteless, the service is slow. The chef does not hesitate to serve dishes with literally green, unripe vegetables. We've been dining anywhere but at the hotel for the last few days.
4. During the eviction, they did not give a colleague a folder with documents, which we left at the reception and signed in advance.
5. To the question "How did you like it here?" after all these problems, they just said, "Sorry about what happened."
I didn't renew the room, I moved to another hotel. I'll ask the travel manager not to move us in here anymore.
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March 27, 2024
The service, the room, the staff - everything is fine. The complex is located on the outskirts of the city, overlooking the mountains and the rowing canal. A very beautiful place, I recommend it.
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November 26, 2024
Excellent hotel, very good breakfasts. It is located somewhat away from the city. Otherwise, I did not find any disadvantages.
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March 24
I was here at the KAMAZ conference. Perhaps the most stylish place in Samarkand.
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May 18, 2024
A great expensive hotel.
A steep observation deck on the 20th floor, courteous staff. Before departure, the staff checks the room - it took about 10 minutes, but this should be taken into account when planning the transfer.
The only negative is that a part of the shower faucet fell off in the room
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March 30, 2024
I liked everything. The hotel is located outside the city, a 15-minute drive away. He lived in suite 1401. Floor-to-ceiling windows, nice bed. Of the features: the curtains are controlled by lying on the bed, a smart toilet with heating, extractor hood, sink. Bath and shower. Good shower accessories. Slippers are new every day. The food is good.
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June 2, 2024
Everything is cool and spacious, of course, except for one thing. I couldn't take a bath because there was cold water coming from the tap...It's hot. The plumbers took apart the mixer for an hour. Then they searched for a long time where to move me, as the problem turned out to be large-scale for many rooms
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April 20, 2024
Good afternoon!
We booked a double room for a stay of 10 days in April 2024 with a total cost of $ 1300. The hotel is declared as a five-star hotel, but in terms of the quality
of service and the condition of the rooms, it pulls a maximum of 3.5.
Now in detail:
1. During our stay, we were offered 3 rooms on the 17th floor, of which two either had no electrics or something was broken, the bathroom was chipped,
the third room was also not without flaws, but since we wanted peace and relaxation, it was decided to stay at least in somein a room, rather than moving and dragging things for the third time in a day. As a result, not all the light control buttons worked on one side of the bed, and on the other side of the bed, no control buttons worked at all.
2. The temperature of the underfloor heating in the bathroom is not regulated, there are only two modes - either it is turned off, or it is turned on at 40 degrees Celsius, which burns your feet, it is impossible to stand on it even in slippers for more than a few seconds.
3. The windows do not close tightly, which is why you can hear all the sounds from the street, a draft and the periodic flapping of the shutters;
4. To get help from the reception at check-in, I had to call 4 times and eventually go down to the reception, only after that the service staff came up to us (the wait in general lasted almost 3 hours on the day of arrival to solve the problem, which immediately spoiled the day and took a lot of our personal time, after each call the reception staff I was very surprised that no one had come up to us yet);
5. The bed was broken in the room - it was found out after the first sleepless night, after the complaint it was fixed, but no one cleaned the garbage for 3 days, it was removed only after we purposefully called the maid with a vacuum cleaner;
6. The floors, furniture and even the entrance doors are scratched and in places with decent chips, which gives an unpleasant feeling as if you are in a cheap roadside hotel near the airport;
7. When cleaning the room, the staff does not monitor the availability of consumables, so the room ran out of hand soap and shampoo - everything was updated only the next day after the reception call, bath salts were not laid out at all - they were given only once upon request, shoe sponges were also not laid out after the day of arrival.
8. The menu and service of the restaurants, with the exception of the Chinese restaurant, leaves much to be desired. There is a service in the room for ordering food to the room via TV, but no one tracks the order - as a result, we waited 2.5 hours and called by phone, after which it only became known that there were no ordered dishes available, but they could be replaced with some specific analogues, for example, instead of chicken fillet with vegetables and sweet and sour sauce,
chicken breast on a skewer and grilled vegetables were offered. Taking into account 2.5 hours of waiting for the order to be accepted + 2 hours of waiting for cooking and room delivery, the late dinner, which was planned at 21:00, smoothly moved to 2:00 a.m., and so almost every time.
9. When accepting an order, no one informs that the dishes may contain products from the risk zone for allergy sufferers, some products
are not even mentioned in the description of the dishes. For example, a dolma of beef was ordered in the restaurant, which turned out to be with a chicken, filled with sour milk (there was not a word about these products in the description of the composition of the dish), so the dinner was spoiled. The vegetable salad was made with a different composition of vegetables each time.
10. The most interesting thing in my opinion is the bar on the 20th floor, which starts playing music around 21:00 and ends around 2 a.m., all this time due to the excellent sound permeability of the walls and ceiling, the concert feels like it's under your ear - lying on the bed you
will feel all the charms of the subwoofer, which is running at full capacity across three floors. At the same time, the reception will not help you much, they will only say that we need to talk to the 20th floor, and after that nothing will change! On the very first days, there were closed parties for conference participants - not only was music playing, but I also had to listen to the chorus of the singers until two in the morning.
The situation returned to normal (apparently the bar was not working) after the arrival of some Chinese delegation similar to the leadership.
11. One day, the cleaning was not done and an announcement was hung on the door handle that they could not clean - the reasons are unclear (no messages were left that cleaning was not required). The bed linen was not changed every day, a set of bathrobes was not always left, it happened that one used bathrobe was taken away, but a clean one was not put in place. Slippers for ten days - 2 sets, not changed every day.
12. The Jacuzzi did not always work in the spa area, for some reason the hammam did not work properly in the women's part.
We ordered a massage complex for two lasting a little more than 2 hours, of which we sat in the Jacuzzi for about half an hour, which was not very pleasant, the massage itself is very mediocre - it does not correspond to the price tag (1250000 soums for each person, i.e. 2.5 million soums for two).
13. Upon check-out, we were asked to wait until the room was checked, after 25 minutes of waiting in the lobby, we decided to clarify what was being checked there for so long - to which we received an answer that they simply forgot about us. The accounting documents for the payment with all the necessary checks were issued only after the second request.
You can go on and on, but I think the message is clear that a five-star hotel should have a service at a higher level than the
one that was provided.
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November 1, 2023
A top-class hotel. Business rooms. Breakfast, buffet, very tasty. The staff is very friendly. Cleaning every day. Territory for business events. I was there for a week, I really liked it
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October 16, 2023
The fountain is just fantastic, the music and special effects are beautiful. It's also beautiful inside, but if you buy souvenirs or just food, the prices are space. Worth a visit. Food courts are diverse in summer. Music, dancing and discos are playing. Various events are also held. Minus very far from the city
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March 25, 2024
Everything seems to be fine. It's beautiful, a relatively new hotel. But in the evening in the restaurant the melancholy is complete. They carry menus and drinks for 10 minutes, then surprise you with the fact that there are no typical drinks. How, while waiting for the full occupancy of the hotel, did you not ensure the availability of the entire declared assortment? Apparently the money is not needed...
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February 25
Everything is very beautiful, but when I was there it was empty and the grass was withered. Boat races are held there every day.
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January 26, 2024
The hotel is good. The rooms are clean. I didn't like the breakfast. Just one porridge. An omelet to order must be waited for 15 minutes and the filling may be confused. Soap or a bathrobe or a towel are not reported to the room as everywhere else. They drew up an act on a damaged pillowcase, but in the act the room number was crossed out and written again, and surprisingly, the one who lived in this room did not sign the act. No one helps to carry the suitcases to the room. The staff is poorly dressed. It's cold in the room, you have to monitor the temperature of the air conditioner all the time, which makes sounds of flowing water. It is paid to enter the territory by car.
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April 21
Oh cool, there's a very large swimming pool and very polite staff
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May 31, 2024
A wonderful hotel. Delicious, delicious breakfasts. Huge rooms. Convenient location. I will definitely come back
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April 14
I liked it!The rooms are very clean, the view from the hotel is beautiful
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May 2
I really liked it, especially the Restobar, but it's a little expensive for ordinary people.
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March 23
Of course, everything is new, but the atmosphere of the place is incomparable.
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August 17, 2024
I stayed in 6 hotels in Samarkand, and only in this one did I enjoy my stay 100%. Here you are not stuffed with local customs and the like... You can have a great time here, the pools are super. I completely liked the kitchen, both the chic breakfast and the food in the evenings on the menu on TV. Gorgeous view from the window (you can ask for it at the reception). There was a soft mattress too)). To all NON-Asians, I recommend Only this hotel, and when you want to see the inside of this city, no question, 2-3 $ taxi and you are in the center. But I do not recommend living in the center...
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January 5
Only the advantages. Great atmosphere. Delicious breakfasts
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June 18, 2024
A great public space to relax with your family. And fantanes with laser shoi are the cherry on the cake. I want more places like this in Samarkand!
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August 25, 2023
The rooms are very decent and comfortable. Book a higher floor. The view from the window is beautiful.
The kitchen is a delicious cook. The breakfast is decent, everything is very clean.
There are two pools for residents.
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January 1, 2024
It is a very good place for walking. I don't know how functional it is. But the scale is impressive. It's like a fairy-tale city-a mirage from a fairy tale. I didn't look at the fountain: it wasn't working, it wasn't the season
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May 26, 2024
Everything is beautiful, the atmosphere is pleasant, in the shops you can watch the process of creating souvenirs by craftsmen.
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May 12, 2024
A large tourist center. Hotels and restaurants with them. A large park Eternal city with souvenir shops, boats, food
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May 24, 2024
I liked the hotel. Helpful staff, excellent breakfasts. A cozy room with a view of the canal. Live music in the evening.
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October 10, 2023
I've never seen such a place anywhere else! My family and I came to take a walk and see what the Silk Road Samarkand is like. We arrived on March 10. 6 adults and 4 children. They nailed it somewhere at eight o'clock in the evening, and the fountains were opened somewhere at 21:00. From the recreation area to the fountains go about 30min. Therefore, I recommend coming first to the recreation area, later to get to the fantans. As we entered, everyone was immediately delighted with this beauty 😍 Entrance is free, as not 🤔 At the entrance there is a bridge, under the bridge there is a water storage, where there are boats, boats 🚣 but the price is exceeded, 50 thousand sums (500r / person) for 15min. Since there were a lot of us, it was not profitable. Then, as we went inside, where there is a big attraction for children, we entertained the children a little, took a walk in the park and made our way to the fantans. At first we decided to walk to Fantanov, but later we decided to go by bike. A bicycle for 6 people. We took off 2 bicycles to make it more fun. For 2 bicycles they gave 50t.sums (500r) and went to the fantans. There are houses with food next to the fountains, but more on that later. Then I was so pleased and delighted that I was speechless from what I saw. Of course, I saw singing fountains on TV somewhere in Dubai, but I could not think that I would see such a thing in Samarkand. We were all very satisfied and happy. Everyone danced by the fountain, even the children had a lot of fun. The songs also correspond, old, national 😍😍😍 The only minus is the food 🤦🏻♀️ 7-10 cafes with the same food 😂 Burger, shawarma, hot dog that's all. I really hope that there will be a variety of food. I wanted to order soups for the kids, then something harmful.
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December 6, 2022
Salaam alaikum! I recommend everyone to discover this beautiful city of Samarkand, which is located in Uzbekistan! With the stunning beauty of architecture, the pearl of Aostok.. A tourist complex was built especially for us, with stunning hotels, with a medical direction as a sanatorium. There are hotels where you can just have a good rest. The most important thing is Oriental hospitality, Delicious food, excellent service 5*+
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May 25, 2023
It's a great place, I advise everyone to visit it. Here is the city of craftsmen where you can make and see the production of mulberry paper, participate in a master class. As well as potters from Gijduvan with fine ceramics. There is also a master class. Bukhara knives, see the whole manufacturing process and purchase your favorite products. In general, the place is very beautiful, colorful, shows are held here in the evenings
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August 10, 2024
Everything in this hotel is at a wonderful level. Special thanks to the front office staff. Wonderful guys
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May 10
wonderful hotel, the best breakfasts. Feels like it's higher than 5*
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April 2, 2023
Insanely beautiful, colorful, delicious, interesting❤❤❤❤❤fell in love. I had a rest like at a resort somewhere in Dubai.
Smart girl service, nice staff, cool SPA (Balinese massage and all that) 🌸🌸🌸🌸
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