Silknet
Directions
Zurab Gorgiladze Street, 54/62
84 m
23 reviews
March 7
The most disgusting attitude towards the user. They haven't been able to fix the Internet for the 12th day. For the last 4 days, they have been feeding promises like "they will contact you", etc., but not a single call, 0 attempts at communication. It turns out that I just have to forget about my personal affairs and work and wait like a dog until they deign to appear to fix the problem. Because for them, even on the day of arrival, the concept of "calling in advance" is something out of the ordinary. You just have to always be at home with a candle in your hand, waiting for them to arrive, like Gandalf at dawn. There's no point in calling the office either, it feels like I'm talking to water. I don't know when they'll come, and I don't know when they'll do it. Well, we told them you'd get a call. Oh yeah? Is this the 5th time you've been told this? Well, we sent a message, pook-pook, they will definitely come. Those 5 days are nothing, but today they will definitely come. Spoiler: no, but tomorrow they're already out, and there's something stopping them from taking another 40 days, but fuck it.
It just accumulated in general. They can't carry out optics, stupidly Silknet is in denial, Magti too. I live in the city, conditionally somewhere in the village there are no problems with this, but in the city, almost near the center, such a joint has been for the 7th year. I hope my children will get optics before they get old. How to solve xs problems, you just have to endure and wait for God's grace, because stupidly 2 monopolists sit and xs that blow there. If it would be possible to put the score at -10, I would put it 2 times. The most disgusting service with very incompetent people, if you can call them that (mb, everything is great in Tbilisi, I won't say too much). I'm talking about the city where I live — Batumi.
See original · Русский
September 20, 2024
I am 100% disappointed with this operator. I use a SIM card for the Internet in a modem. I always paid GEL 30 per month. This month I made 30 again and suddenly an hour later the Internet disappeared again. It turned out that the money was burned and they will not be returned, because this month the package went up to 32 lari, and in an hour all my 30 lari were burned due to using the Internet outside the tariff conditions. I asked to resolve the issue somehow - obviously, I just didn't know about the promotion, but no. It came to pay a second time and the money was not returned! Along the way, it turned out about some paid services that they managed to "screw" to my SIM card. In general, I'm shocked. Customer focus = 0. Terribly
See original · Русский
1
August 21, 2024
Nice staff. The Russian language is supported. Fast and high-quality service. We took unlimited Internet for 14 days for 30 GEL. In principle, we did not regret riding around the region of Adjara and Tbilisi.
See original · Русский