Of course, the attitude towards customers is at the lowest level, the seller does not care who stands near her island, it is more interesting for her to measure hairpins and talk to a friend. I stood and looked at her for a minute in the eyes opposite to clarify whether she worked there or came as a consumer, then explained what I wanted and was sent all alone to the other end of the island to choose a piece of jewelry ☺️
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Сергей Тареев
Level 3 Local Expert
January 30
A bracelet that costs more than 100 BYN.
It was erased in a couple of times. The clover bracelet.
The exchange/refund flatly refers to the law (but the law states that if there is a forced marriage).
Disgusting quality. It would be fine if it cost 20 rubles. It's such a price, and it's been worn a couple of times within two weeks of purchase and the coating has worn off.
Avoid these islands and don't waste your money!
Customer orientation -0. Quality -0.
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Полина Ветрова
Level 9 Local Expert
February 9, 2023
I strongly advise against buying here.
They refused to return the goods, the lock on which the sellers had to unscrew with pliers. They called it: "we have taught you how to use a piercing clasp." They refer to the paragraph of the law on consumer protection of Belarus that jewelry in proper quality is not subject to return.
The product is of "proper quality", just carry pliers with you.
There are already 35 complaints about non-return in the feedback book for January alone.
My conclusion: to avoid this place. .
See original · Русский
Карина Бойкова
Level 4 Local Expert
February 20, 2023
Alyona is a wonderful consultant, very kind, bright and wonderful!!! I will go to this Silvermoon for her, even though I live on the other side of the city 🤣
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vlad_os
Level 5 Local Expert
October 22, 2020
I do not recommend buying products there. Gold of 525 samples is written, but in fact it was sprayed off after 1 month (it was worn only during the day). The consultants replied that it was because of the wrong socks.
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Halina
Level 11 Local Expert
February 3, 2021
A favorite store that often pleases with discounts on modern jewelry
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Alena
Level 7 Local Expert
March 15, 2020
Inexpensive, a large selection and you can find their point in almost every shopping center