Good day! I don't usually write negative reviews, but in this case I decided to make an exception. We stopped by the branch to rent skates for a young man, and I decided to sharpen my skates. The administrator Mukan held a sharpening session, and we went for a ride. However, on the ice, the legs began to part, especially the right one - it felt as if the skates had not been sharpened, but blunted. When I contacted the master at Medeo, I learned that in your branch the skates were not only poorly sharpened, but also the right skate was damaged: a chip appeared, and the tooth was missing (as seen in the photo). When we returned, we showed the skates and asked for a refund. The response of the employee who contacted the administrator was figuratively as follows: Yes, we have overstepped your mark, but you didn't notice it. As a customer, I don't have to be an expert in sharpening skates to understand the mistakes your staff has made. The administrator clearly saw his mistake, but decided to keep silent about it. After discussions, the money was returned, but they did not even apologize. Instead, they said, "Here, take it. Goodbye." The quality of the rolling skates also raises questions: most of them have poor sharpening, so be sure to check before use. For sharpening, I advise you to contact Medeo: They're professionals, and the price is twice as low. I hope the review will be a reason to improve the quality of services and customer service for other people. Well, we'll never come back to you again!

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Денис

Level 18 Local Expert

Boards are picked up quickly, there are even skipasses, they are replenished right on the spot. The prices are good

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Евгения Березовская

Level 7 Local Expert

The guys quickly pick up equipment, friendly and responsive! There is no deposit for rent, the prices are reasonable, there are various season tickets with which it is profitable to ride if you do not have equipment. The combo also includes a skipass, which pleased me!

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