SkyCross

5.0

304 ratings

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corp-lebak73650

Level 2 Local Expert

This is the third time I have contacted the workshop at 21a Krasnaya St., each time a high-quality repair. A nice bonus is that it was done a week earlier. There are delicious candies for visitors. Pleasant atmosphere, courteous staff. Arina worked on the delivery, she found the order quickly, offered a coupon for the next order and a large number of discounts from workshop partners. Ps. Thanks!

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Александр

Level 12 Local Expert

Excellent service! Restoration and painting of sneakers at the highest level. We did everything quickly, efficiently and very beautifully. My crosses have been transformed! I will definitely come back here again if I need to repair clothes or shoes.

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Александр

Level 23 Local Expert

In my opinion, the cost of this workshop is very high compared to others. Addition: For comparison, Converse sneakers, the sole was slightly peeled off in one, so this workshop estimated the repair at 70 rubles, while immediately warning that there would be no guarantee for such repairs. I decided to give the sneakers to a regular shoe repair shop, as a result, they were done in one day for 8 rubles, the sneakers are worn about 5 days a week, almost 2 months have passed and nothing has come off

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Виктория В

Level 3 Local Expert

I really liked the approach! They not only cleaned my shoes, but also explained in detail why each type of skin and material needs its own care, and even showed me on my own pairs. They even gave me special napkins for shoes. Now I know how to keep it clean on my own. A huge plus for literacy!

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Алексей Виноградов

Level 4 Local Expert

I took all winter boots and boots to the cleaners after the season. Returned in perfect condition: removed salt, dirt, applied protection. Now they are ready for next winter and will be waiting in the wings clean and well-groomed. A great service for saving your favorite shoes for years to come!

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Сергей Сороко

Level 8 Local Expert

I passed the exam of running shoes for repair, replacement of backs. We did it longer than promised. It seems to be good, I haven't applied before. But... They threw out all the foam rubber from the backdrop, which was on top (they took 95! They gave me a certificate for a discount of 20 rubles. No matter how cheap 95 rubles is, I decided to transfer a second pair through my sister, as if it would be possible for 70 rubles... But on the condition that this anatomical cushion is preserved. I get a call- it's not included in the price, it's an additional service. I have a whole foam rubber myself, only the mesh is worn through. The price of 150 is being announced!!! rubles with replacement of foam rubber. They're supposedly throwing this one away. That is, it costs 75 rubles to sew my foam back on My shock is in shock. 100level breeders The shores are lost (

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Алексей Болтрукевич

Level 2 Local Expert

I brought my sneakers after hiking and camping — dust, stains, soaked. After cleaning, they look like new, the soles have been bleached, the insoles have been treated, and the laces have been washed. Everything is fast and without unnecessary words. It is convenient that you can track the readiness of the online service at the

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Ирина Ч.

Level 3 Local Expert

I ordered shoe repairs Two pairs of favorite shoes and a homemade no less favorite slap😂 Very polite and attentive staff from the moment of receiving shoes and throughout the entire waiting period for their shoes🌞 I asked if any of the shoes would be ready to inform me earlier (because I delayed the repair, and here autumn is rushing ahead) They treated the request with understanding and there, I'm already in shoes It became more fun to wait for the second pair The deadlines are met, there are no questions about repairs, The correspondence at the stage of requests and responses is simply sincere I am happy and the final chord , nice gifts with the receipt of my second shoes , 🔥 Yes, who can say the high cost, perhaps not above average, for each individually (this is how to consider the situation in the EA service market as a whole) But the service, service and quality of work did not just please me personally, but convinced me that the process of putting shoes on, waiting for readiness and the result of the work done can be three single components of an Excellent assessment. I did not regret that I chose Skycross for a long time after a series of unsuccessful shoe repair works)))

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Гертруда Кузьменок

Level 6 Local Expert

It's fantastic! Great job. I had 3 pairs of shoes cleaned, and I didn't have much hope for two. When I took it out of the cleaning, my husband thought that I had bought him exactly the same kind of his favorite sneakers. Delight🤩 I took my shoes to the post office, which is definitely very convenient, and I picked them up there. Everything is fast and efficient. Thank you very much

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ольга маслова

Level 13 Local Expert

I took the jeans to the atelier to be sewn, they were long, and the dress was slightly sewn. They measured it, did it as I wanted, and gave it back in a couple of days. Everything is fast and efficient. The receptionist is very polite and attentive to details. Thanks

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Иванова Ольга

Level 8 Local Expert

I put my toes on my heels in front of the ice . I am very pleased!The master carefully selected the color and shape , and did everything quickly . Now I walk confidently and my shoes don't get washed.A mandatory procedure for winter

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В К

Level 3 Local Expert

I got caught in a downpour, and my light suede sneakers turned into a lump of mud. I thought that was it, goodbye, beloved couple. I took it to the cleaners and they returned perfectly clean, with an even, raised pile! It looks like it's just out of the box. Thank you guys, you are magicians!

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Рубис И.

Level 4 Local Expert

Disgusting service. I took my sneakers to the cleaners, paid 30 percent for the urgency They gave it back only after my call, 2 days overdue. I passed the ugg boots, they warned me that they would change color-they came to me with a hole. In the photo in front of the clean one, it looks like there is a minimal wipe. But I didn't see it when I handed it over, and no one called me and told me that the hole would get big when cleaning. I do not recommend this service to anyone.

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Viktar Klinchuk

Level 6 Local Expert

The sneakers were repaired. I was waiting for a call or text message about readiness. I didn't wait. I called myself, they said it was ready a long time ago, and that they had sent a notification of readiness. I didn't find anything anywhere in any messenger or SMS. It is unclear how they organize communication with clients. The sneakers seemed to be glued well.

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Дарья Самолюк

Level 3 Local Expert

I brought suede boots just to clean them. They not only cleaned them, but also treated them with a protective spray, and gave me tips on how to care for them. The shoes look like new, the color is saturated, the pile is raised. Very professional!

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Татьяна

Level 11 Local Expert

I thought that my light nubuck boots couldn't be cleaned anymore, but a friend recommended this workshop, on her advice I turned here, and I didn't even believe Salim's eyes that these were my boots when they were stolen. They are as good as new!!! Thanks to the staff of this service! Professionals! ❤️

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Анастасия Г.

Level 4 Local Expert

They took off a lot of money and ruined the shoes. I gave away an expensive pair of shoes for cleaning and color restoration (to tint the floor with crease straps). As a result, they charged 60 rubles for urgency, painting + cleaning + restoration of the sole 200 rubles. Instead of detailed painting, the master painted all the shoes, and painted them so badly that it's easier to throw them away. When the color of shoes changes like that, I think it needs to be coordinated with the client. The color still lay unevenly, as if gouache was painted.

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Екатерина Уварова

Level 4 Local Expert

Good afternoon. I gave the crassos for repair, replaced the sole, cleaned and painted. Everything was done at the highest level, I got my new, favorite sneakers, and the guys arranged the delivery quickly. Thank you for a job well done! I recommend it to everyone:)

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Анастасия Т.

Level 3 Local Expert

I do not recommend this workshop. Since the visit to the reception point, there has been a residue. Somewhere I understood that with such an early communication, a good result is doubtful. And yes, it turned out that way. We agreed that I would pick up on the Stone Hill, I am waiting for a message, it is not there. I'm calling myself, come to the Red Square, the shoes are ready. Well, OK, I forgot to mark it. I'm waiting for delivery, thanks here, the shoes arrived. And... one pair is nothing, but not ideal. The second one is two points higher. Dirt could be removed with a fingernail. The insoles, as if it were a joke, cleaned the top, and only the heels on the inside. I can clean it myself at home. A complete disappointment. The prices are high, the quality of the service is not. There is also no service and careful attitude to shoes. We loaded both suede and leather into one package, one for one.

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Екатерина З.

Level 8 Local Expert

We made a complete replacement of the soles on our favorite shoes! The master did not try to restore anything, but honestly said that a replacement was needed. They put on a new, high—quality sole - they wear better than from the store!

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Maksimrzn6262

Level 10 Local Expert

The neighbors flooded, and our expensive carpet got wet, there was a threat of mold. They were urgently taken for cleaning and drying. We did everything quickly and professionally. The carpet is safe, there are no stains and the smell of dampness.

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pavel k.

Level 2 Local Expert

At first they say that they will do everything, then they fool their heads that they don't understand how to do it and like bring them the material yourself, they don't have it, then they call that they won't do anything, come back and take things. a week of time is just empty, I recommend everyone to contact normal workshops where there are masters directly, and not outsourcing with operators who will immediately conduct an objective assessment of the work, I wish the same Gypsies a speedy closure.

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Виктория

Level 3 Local Expert

Total total disappointment! I can't tell you how upset I am. This is the worst service and quality of services that I have ever seen. In order: 1) I handed in my shoes on Sunday, August 3, at the Bigbro barbershop. I filled out a form where I indicated that I was handing over 3 pairs of shoes, and also indicated the address for delivery after cleaning. The form stated that I would be contacted within 3 days of the delivery. I put the shoes in the cell and asked the administrator to lock the cell with a key. Keep in mind that not all cells are automated and you leave your shoes in a place where there is a key to this cell. This confused me, but it's a small thing compared to what happened later. 2) It's been almost a week and no one has contacted me. On August 9th (Saturday), I am writing on Instagram. Only after that they called me back and sent me an invoice for payment, and I paid right away. They said it would take about 7 days to clean. 3) A week later, no one contacted me and informed me that the deadlines were being delayed. August 17th (Sunday) I write by myself. On Monday, they call me and inform me that the deadline will be delayed for another week. I can imagine how nervous I would be if I needed these shoes urgently. 4) On Friday, August 22, they write to me that everything is ready and they are waiting for payment from me. Situation: go to the erip account and see if the client has paid the bill - no / wait 3 days for a response from the client - yes. I send them a payment receipt, and they reply: "When the courier brings it to the skybox, you will receive an SMS with the code from the cell." Here I was already very indignant: I initially indicated the delivery and the address in the form when registering. That is, without even asking me, they were going to take the shoes back to the locker. Then, without "sorry", there was a reply to my message: "Write the delivery address, we did not find the address." I have not felt such indifference and negligence towards myself as a client for a long time. But at that moment, I was still hoping to get well-cleaned shoes. 5) On August 26, I got my shoes back. I would like to point out that your courier is very punctual and polite. I opened a couple in a hurry and dismissed the courier. After a while, I was able to carefully inspect and evaluate the quality of the cleaning. I want to note that the sole is really white and cleaned well, but I could have cleaned the sole myself. I gave away these shoes because I don't know how to clean such a material and I'm afraid of spoiling it. It is noticeable in the photo that the spots were and still are. At the same time, the shoes began to look worse, before cleaning, they looked newer with dirty soles. Now the surface looks worn, and the shoes themselves don't keep their shape that well. I was offered a second cleaning, but the SkyCross guys, after such delays and clearly expressed dissatisfaction, was it really that difficult to check the shoes you are giving away? To summarize: 1) Learn how to communicate with clients: provide correct information in a timely manner, inform them about delays in time. 2) Pull up the information in the customer's card or in one place, so as not to wait 3 days for a response from the customer that he has already paid for a long time and to know the delivery address that the customer indicated is a database and messing up at this level is very bad. It shows that these processes are not organized in your company. 3) Focus on the return of customers and that these customers would like to recommend you. I won't recommend you to anyone anymore, although I would like to have a good experience with you. Please do not respond to this message with a standard copy paste, this is very annoying and shows your lack of involvement in my problem.

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илья вражнов

Level 3 Local Expert

I'm surprised how much shoe repair has progressed, almost everyone is doing it, you can pick up the acceptance closer to home, hand it over in one, and pick it up in another or from a pedestal, the service is on the level, I'm happy with the repair, they painted it wonderfully, as if from a showcase, I will definitely contact you again

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Кирилл Вершинин

Level 8 Local Expert

My wife's heels broke, they were worn to three different salons, they dragged their feet, but in fact they couldn't do anything. They took it to this salon, replaced the seals. Here, the professional approach is only to replace the worn one. I recommend

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Ирина Квасова

Level 3 Local Expert

The best workshop in the city! Here you can put everything in order: shoes with a complete replacement of the soles, and clothes in the studio, and even clean the carpet! The quality is excellent everywhere

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Каролина Букаева

Level 3 Local Expert

I changed the pads on my winter boots. They put special, non-slip ones. Now I feel much more confident on wet asphalt and ice. Thank you for taking care of safety!

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Андрей М.

Level 7 Local Expert

I was struck by the attention to detail! We didn't just clean the sneakers, but separately washed the laces to perfect whiteness and cleaned the sole. Heroes! Now you will have all my shoes.

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Яна

Level 5 Local Expert

I brought a pair of expensive oxfords, I needed to repair the sole. We did everything carefully, using high-quality materials. The shoes look like new, no signs of repair. I am very pleased, now only to you

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Adelina

Level 10 Local Expert

They returned my white sneakers to their perfect appearance and whiteness, as if they were just out of the box) now I know where to put them for cleaning) thank you!

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Дениска К.

Level 6 Local Expert

Disgusting The already high price for shoe repairs over the phone is almost doubled. The girl who accepted the shoes couldn't offer anything, I had to pull everything out of her myself. Well, we will accept this high price, and we will wait for a high-quality and beautiful repair. Did I get it? Not either. And like the cherry on the cake, they didn't accept their own promo code Don't repeat my mistakes, don't get fooled by a beautiful Instagram, but go to the workshop at home to fix shoes. Pay a multiple of less, get the same result and you will not be left with unjustified expectations

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Валерия Абрамович

Level 9 Local Expert

If it were possible to put it even lower, then I would. We handed in two pairs of sneakers, and in the first pair we had to fix a hole in the textile of the sneaker. They promised to patch it from the inside and carefully sew it up from the outside. As a result, when we arrived for the order, the sneaker was simply heavily darned with black thread. When asked why they ruined a pair of expensive sneakers and did not agree on changes in the repair approach, they replied that they could not do as agreed and, AT THEIR DISCRETION, carried out repairs differently. The backs of the second pair of shoes needed to be replaced. As a result, when we arrived to pick up the order, the tongue of the backdrop was touched and sewn to the fabric. I had to go to the repair shop itself and explain what was wrong. They redid their mistake, but when I came for this pair for the second time, it turned out that the shoes were poorly repaired again, the tongue was not sewn in a mirror to the second sneaker. I don't understand the high ratings and publicity of this organization. Even taking into account the discount provided to me for subsequent visits, I will no longer bring my shoes to them.

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Луиза Д.

Level 5 Local Expert

On leather shoes, the toe has worn off much faster than the entire sole ((( We built it up with a special material and now the wear will be uniform, and the shoes will last longer. Smart and economical repairs! Thank you 😍

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Светлана Березовская

Level 3 Local Expert

I ordered shoe repairs, my favorite and old sneakers. I made the order via postamate, as it is convenient. Professional-level staff, as well as repairs and administrators. The renovation exceeded all my expectations. Very cool. I am very satisfied. You are the best. I have no words, I'm just thrilled. I received some surprises when I received my shoes, which was very pleasant. thank you.

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Михаил Гончарини

Level 11 Local Expert

I'll write a fresh review and update the old one. Our relationship didn't go well from the very beginning. The first trips were expensive, they kept my shoes for a month and couldn't find them. Somehow they decided to make amends with a discount coupon. I decided to use it- I threw off a photo of sneakers, marked the front of the work. He wrote and asked. I received a reply with a price. Did you overdo it for sure? That's right. As a result, I drive through the whole city during rush hour, I give my sneakers, I immediately get 140 rubles instead of the announced 95. A curtain. I ask why this is so? The answer is, well, we've roughly told you. What if the prices in the stores are approximate and the cash register is one and a half? In short, there is no evil, only emotions. The level is not much worse. Cosmos prices

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Анна Шевченко-Самойленко

Level 5 Local Expert

I cleaned 4 pairs of shoes before selling. The buyers noted the excellent condition and quickly took it away. Cleaning definitely added value!

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Анастасия Солодовникова

Level 5 Local Expert

I wanted to update an old but high-quality jacket. The master at the atelier suggested several ideas: to remove the length, replace the buttons. The result exceeded expectations! It turned out to be a stylish and relevant jacket. It's not just a renovation, it's a creative approach!

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Александра Вишневская

Level 3 Local Expert

I rarely write reviews based on my first impression. But I became a regular visitor to this workshop. Excellent courteous staff, cleanliness and most importantly, a huge range of services. She was installing her husband's shoes and jacket. I would like to thank the masters for the unrealistic result. I will advise my friends.

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Мила А.

Level 4 Local Expert

The scuffs on the skin in the crease areas were qualitatively tinted. The color is perfectly matched, the shoes look well-groomed. Thank you for the gentle care!

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Виталий

Level 4 Local Expert

I brought my favorite pair for restoration , as they were already in poor condition , they returned to their factory appearance , without traces of repair , I really liked it , I recommend it!!!

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Сергей

Level 7 Local Expert

I DO NOT RECOMMEND IT! They ruined my suede sneakers and also tried to twist it out that it was my fault) They talk too much, but the result is weak. We tried to fix the result, in the end: - I paid for the cleaning again, which did not work. - they tried to sell additional services for a total of 180-190 rubles (this is 30% of the cost of sneakers) - they sent the sneakers to the a100 box, and then they called that the box was removed, and your sneakers were left at the gas station checkout))) ARE YOU SERIOUS?! They call me from the gas station and say take my sneakers! By and large, DON'T MESS WITH IT.

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Анастасия Мордас

Level 3 Local Expert

I would like to thank Skycross and the very friendly staff. Alina, a dry cleaner, listened very attentively to my requests and advised me in great detail. Value for money 🔥 The sneakers look like new

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Архитектор

Level 2 Local Expert

I am pleasantly surprised by the speed and quality. I urgently needed to get my shoes in order for an important meeting. We did everything flawlessly in one day!

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Снежана П.

Level 3 Local Expert

Disappointed. I handed over my shoes. The manager called, talked to him about the front of the work. I had to wait for shoes for a long time - not a day, not two, not five... All in the expectation that the work will be done perfectly... And then... When I saw the result, I regretted that I put the shoes there ((( For example, I paid 38 rubles to be glued. The shoes did NOT come glued. The inner warm insoles have not returned. The backs are torn. Yes, the shoes were cleaned. There are no questions here. I am writing to their manager. They offer to give me a guarantee. That is, I have to go again to hand over my shoes. Then wait another 10 days. Pay another 95 rubles for the backs. In short, again spend a lot of time and money... I wish I hadn't given them shoes this time. There are more losses and disadvantages than +. The feeling that they did the go-ahead this time. The money is not small, more than 120 rubles, but the result this time is about nothing! That's how customers get lost.

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Нина

Level 9 Local Expert

I was pleased with the comprehensive cleaning: the sole, insoles, laces and the top itself were cleaned separately. The sneakers sparkled! Thank you for your attention to detail.

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татьяна молчан

Level 4 Local Expert

UPD: we found a compromise solution There were shoes with a scratch, and they could be worn - now it's impossible to wear them.… After painting, the white shoes cracked. Why take a thing to work if that work can't be done??? And I put them on three times before the "restoration". They specifically set the maximum wear percentage so that they do not compensate for the damage adequately later. It happens that a shoe repair specialist can make a mistake (we are all human beings), but in order for the organization to admit guilt and not try to cover the damage it caused, she got out and tested me for flexibility! Moreover, according to the receiving party, they don't take Tamaris shoes to work, they took them from me; there was a discount on this type of work on the day of shoe delivery, they didn't do it; they promised to give them back on February 21-22, they called and said that the shoes were ruined, only on March 4! Unfortunately, the compensation amount is unreasonably low. I still hope that the organization will make a reasonable decision and we will come to an understanding.

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Артур

Level 8 Local Expert

The soles on the shoes were worn off so that the heel itself began to deteriorate. The workshop did not just replace them, but pre-leveled the heel surface. Everything is perfect now! Thank you for your responsible approach.

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Милана

Level 7 Local Expert

I urgently needed a custom costume for my daughter. They brought the fabric and discussed the style. Sewed quickly and very efficiently! Everything glitters and sits as it should. Many thanks to the master!

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мария

Level 8 Local Expert

The children's sneakers were in terrible condition after walking in the mud. It was washed perfectly, as if it had just come out of the box! Thank you for saving the children's shoes.

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Екатерина П.

Level 6 Local Expert

Do not be fooled by finding yourself in the zero positions of the search for this workshop. Long deadlines, high price, require the client to take the laces out of the shoes. There is nothing else to do, like unlacing in 2024 and then pulling the laces into the shoes again. This is not required in other workshops. And the fact that it is written in your rules, it does not mean anything. Although you write down the requirement to hand over shoes in a wizard's hat, but the whole question will be different: will the comments want to run around the city and look for a wizard's hat to satisfy your requirement.

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SkyCross

254 reviews