When exchanging gold from 5 grams, the site says that you get a necklace with a pearl for 1 kopeck, changed more than 5 grams of gold, clarified with the consultant about the necklace, the answer was that the promotion applies only to the birthday of the month, whether they write falsely on the site, or the consultants are incompetent...
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ТАТЬЯНА ЛУЗГИНА
Level 4 Local Expert
August 11, 2023
A large selection of jewelry, prices are normal, lots of discounts, friendly sellers. I bought citrine earrings there, I liked the service and attitude of the staff, they helped me choose jewelry. I am very happy with the purchase
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Елена
Level 7 Local Expert
January 29, 2023
I do not recommend this store at all.It's the first time in my life that I've met the staff, for a moment, of a jewelry store where a customer would be greeted so rudely.
I came to get a pendant I liked, turned to a consultant, but instead of the expected polite communication, I received a lot of negativity. Diana Alexandrovna (consultant) gave me such a look and tone that I felt uneasy.She was rude, arrogant and behaved as if I had opened the door to her apartment with my foot on a day off.But I liked the pendant so much that I didn't say anything, although I was thoroughly outraged.Then it was even more interesting, professionally, the girl turned out to be completely incompetent, and this manifested itself in the fact that a chain of a certain weight was needed for the suspension.Any jewelry store consultant should know such subtleties in choosing jewelry.So, she just laid out the chains in front of me, instead of saying that the weight of the suspension does not fit every chain. And I myself had to go and ask if the weight of the chain would fit the suspension.And God be with her, with this chain, but talking in such a tone is simply unacceptable, because people come for pleasant purchases and emotions, and not to look at the seller's bad mood.In general, the mood from the purchase was spoiled and I do not recommend this store if you want to get pleasant emotions from shopping and communication.
P.S.:It is possible that this is just a coincidence, but two links in the acquired chain flew out a day later.Definitely, I DO NOT RECOMMEND this store either in terms of service or assortment.