Literally EVERYTHING in this service is disgusting
Starting from the PRICES for promo codes (from the category: buckwheat for shares at 1.99p, but to buy shares, pay for a 1p coupon).
Ending with maintenance within the service itself
I leave a review as a user of both sides (both the consumer and the seller) of these very shares.
From the consumer's side:
1. The processing of the purchase of a promo code freezes, with a linked card very quickly and completely unnoticed by you - instead of one promo code, you buy two)
What a surprise
It is simply impossible to return one (purchased due to a system freeze)
2. The price of promo codes is unreasonably high
3. Buying a promo code, you may encounter a situation where the promotion is irrelevant and the moderators "accidentally" = read "on purpose" do not remove the promotion from the platform.
It is beneficial to them, because by buying a promo code, you will not see money back for it
(even if the supplier of the promotion officially does not cooperate with them anymore)
They ignore all appeals, dismiss them with phrases a la "now we will clarify the information", and this is the end of the entire dialogue.
On the part of cooperation as a seller of the promotion on this platform:
1. Feedback from support = 0
The conditions for updating the terms, text, and stock prices have been ignored for weeks. When editing, only the first line of the adjustment requirements is read - the rest is also ignored
Conditionally, I want to change 3 points in the promotion info: price, list of specialists, list of services.
On the way out, I accept the same action with only ONE of the THREE points corrected
2. Formally, employees do not know how to communicate from the word at all. The basic norms of customer-performer communication are completely absent in this organization. Learn and teach your employees the norms of communication.
3. The cost of their services can be equated to hiring an average SMM manager + advertising costs in the same institution. And launch your own internal promotion with a 50% discount. Why pay a shady middleman like you?
4. The terms of the contract are not fulfilled by 70 percent. Starting with posts and advertisements on social networks, ending with 1 point described above.
Doing business from the category of "expensive to sell air"
It is a pity that we have sunk to such a bottom
After all, we started focusing on both market segments (both consumer and seller)
Greed will ruin you, or has already ruined you
I'm done, thanks.
See original · Русский
1
Show business's response
Даша Демидович
Level 2 Local Expert
June 11
A cool platform with great deals in all areas of life! Most often I order sushi or take promo codes to new cafes to enjoy the taste and save money, thank you
See original · Русский
2
Show business's response
Вероника
Level 7 Local Expert
November 4
They cover their partners in promotions - it is very difficult to leave a real bad review, they can delete it, ask to resolve a conflict situation with the company, in my case they simply increased the rating of my review. After my indignation, they offered to write to the post office, promised to sort it out within 3 days - in response, they simply ignored it. The service is from God..