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Maps • Astana • Grocery stores

Sloboda

Rating 4.7
359 ratings
Closed until 8:00 AM
+7 (7172) 23-71-91
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Astana, Abaı dańǵyly, 9
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Grocery Sloboda, Astana, photo
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13
Reviews
99
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Address

Astana, Abaı dańǵyly, 9
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Contacts

+7 (7172) 23-71-91
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Business hours

Closed until 8:00 AM
Schedule

Directions

Lyceum School № 35
211 m
4
Lyceum School № 35Saryarka avenueZerde SchoolAbay avenueABYROY Sports Complex
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Wheelchair accessibility:full access
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00:00Closed
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359 ratings
Rate this place

99 reviews

By default
po (☆)
Level 3 Local Expert
May 28, 2025
Rating: 3 stars. I think this assessment is fair, because there are both advantages and serious disadvantages in this place that I would like to draw attention to. Positive: The prices are quite affordable. Compared to other shops or establishments in the area, you can buy goods here without hitting your wallet too hard. The location is very convenient, especially if you live nearby. You can walk, which saves both time and money. The assortment is generally quite good. It seems that there is almost everything you need. Sometimes you even find something you didn't expect to see. Minuses: The staff's appeal is the biggest complaint. There is a very noticeable difference in the attitude towards different categories of customers: They communicate with young children affectionately, kindly, with smiles. With adults — calmly, respectfully, without excess. But with teenagers (aged 10-16 years) the situation is completely different. We are often ignored, they can talk harshly or even be rude. Sometimes they look at us with suspicion or condemnation, as if we had already come with bad intentions from the beginning. It is often forbidden to touch goods, even if you just want to take a closer look at something. It's unpleasant. As a teenager, I believe that I deserve the same respect as any other customer. I understand that respect should be mutual, but if we are treated harshly or condescendingly, it is difficult not to feel like a "second—rate" client. We're human too. If we are treated well, we respond in kind. Respect is a two—way street. The quality of some products is questionable. For example, one day we bought a fish that was described as "almost without salt, as if it had just been caught," but in fact it turned out to be so salty that it was impossible to eat it. Non—observance of hygiene - there was a case when a hair got caught in samsa. This is extremely unpleasant and unacceptable in an establishment where food is sold. Overall, the place is not bad, especially considering the price and convenience. But I really want the staff to reconsider their attitude towards teenagers and to pay more attention to the quality of products. We are the same customers as everyone else, and we want to feel welcome, not as if we are in the way. I've said it all.
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1
Виктория Телегина
Level 2 Local Expert
April 14, 2025
A wonderful store,friendly sellers,I've never heard rude treatment from them,everything is always there,bread for every taste,always fresh,the store is just great
See original · Русский
1
1
Asya Baimykanova
Level 8 Local Expert
September 3, 2025
We bought sandwiches for the kids at school, because there was a rehearsal, we didn't have time to eat at home. The food was sour, bought and thrown away. I don't recommend it.
See original · Русский
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