Smart-Tour
26 reviews
December 2, 2024
I would like to express my gratitude to the guide Galina and the minibus driver.
Adults and children really enjoyed the sightseeing tour of Minsk.
The difficulty of working with athletes of different ages (11-16 years old + adults) only provoked Galina. 3 hours flew by in one breath. Despite the end of November and the evening, the whole tour was imbued with warmth and love for the city and its history. Even the smallest tourists were hardly distracted. Presentation of the material at a height - without tedious lectures, figures only together with interesting facts, while after some time (15-20 minutes) the guide asked the children "do you remember ....?" and thus the numbers / dates / places remembered everything.
Thank you very much!!!
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January 10
On January 5, we went on a guided tour of the Brest Fortress and Belovezhskaya Pushcha. I liked everything very much. There were a lot of us tourists (40 people), but everything went great. Denis accompanied us. The information was very interesting. Everything is organized clearly, as a result, the excursions were held without delay. The bus service was also wonderful. The bus driver inspected the car during technical stops and wiped the windshield glass. We arrived on time, according to the agreed time. Many thanks to Denis and the bus driver (va 1034-7) for their work!
The suggestion to the managers who meet tourists is to send people immediately to the bus after registering tourists and receiving payment for the tour, taking into account the winter period. (Since the meeting is scheduled for early morning, it's cold outside, there is nowhere to hide from the wind and precipitation at this time).
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December 15, 2024
On December 11, 2024, we went on an excursion to the Forest and Brest. I would like to express my gratitude to the guide Irene! The tour is long, exhausting, but immensely interesting and informative! A lot of information has been given! If the tour guides did not mention something, Irena filled in these gaps! She answered all our curious questions! From 6 a.m. to 22 a.m., Irena led our group with a positive attitude! Thank you very much!
P.S.- special thanks to the guide Ira for the pre-prepared illustrations and the quiz!
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October 17, 2024
Today we went on an excursion to Belovezhskaya Pushcha and Brest fortress. Taking into account the distances, the tour is not easy. But today it was extremely complicated by the strange work of Elena Nikolaevna's guide. I am an experienced tourist, I have traveled to many countries and excuses, but this is the first time. Elena Nikolaevna frankly conveyed information poorly, never finished her thought, was distracted by birds and bales of hay in the fields, talked about her vacation, at the most inopportune moment loudly sang songs into the microphone and read poetry. I have nothing against poetry, but the guide has never clearly and clearly indicated the time and place of the meeting on the bus after the tour stage. They started to be late from Minsk, they were waiting for tourists, to whom the organizers did not clearly inform the time of the meeting for the tour. Then we lost a part of the bus lining on the highway, we had to go back, pick up the bus, the bus was rolled inside, the chairs and handles were broken... Delays naturally led to delays at all points of the tour, instead of quiet walks I had to run. There was an elderly couple in the group, the tourist was limping, it was definitely inconvenient for them to rush at such a pace. As a result, the whole tour was crumpled, and the impression of such iconic places was extremely blurred. After lunch, one tourist fell behind, but it makes sense when the guide does not say when and where all tourists should meet. Lunch is average. No questions only for the drivers - thanks a lot, real professionals!
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December 18, 2024
We were on a sightseeing tour of Minsk with the guide Roman on December 15. Everything is perfectly organized. It was cold, so the bus-pedestrian format was optimal, we managed to keep warm between locations. It is very interesting, thoughtful, and not boring. Roman answered all our questions, and we feel professional 🙂Thanks!
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June 28, 2024
We went on an excursion to mir and Nesvizh castles. The castles themselves and the tour in them are quite interesting. The views and nature around are very beautiful. We didn't take lunch - we went to the restaurant directly in Nesvizh Castle ourselves - we didn't regret it. Time flew by unnoticed, it wasn't even enough. Among the disadvantages are poor speakers on the bus and a weak air conditioner. After returning to the bus, it was very hot in it.
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November 26, 2023
I had a rest in Minsk with my family in August, we took 2 excursions in a travel agency: Brest Fortress and Castles. Everything is well organized, competent guides. I especially liked the tour of the castles conducted by Dionysius, he tells very interesting, a lot of autobiographical facts, and when returning back he even held a quiz to refresh the information. Thanks to the agency for the work, if possible, I will contact you again.
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April 5, 2024
04.04.2024 we were on a tour of the Mir and Nesvizh castles with the guide Nadezhda. Beyond all praise!!! A lump of knowledge, first-class Russian and, pleasantly,
the Belarusian language. And poetry by heart is not a sign of the quality of every guide. Nadezhda has it at the highest level. Thanks to the company for getting to know Belarus with such professional staff. Special thanks for the organization of the lunch and the driver's escort
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April 28, 2024
I went on a BelAZ tour. The delight of what he saw and heard. The guide had a competent, pleasant, rich, delivered speech. Low bow!
The same cannot be said about the representative of the organizational part. When I went on the tour, the organizer girl directed me straight to the bus. As it turned out, this was not the tour. I was misinformed. Which I then announced to the representative of the organization. Then she started saying that I actually received a message reminding me of the tour location on what's app. I said it didn't happen. To which she said she could show me the message she had sent. I agreed, but they didn't show me the message. When we have already left for the tour itself, a letter arrives at the same time with a reminder about the tour and a message on what's app that I was actually sent a message and can send a screenshot. At the same time, it was originally about what's app, not about mail. Naturally, they did not send me any screenshot and did not apologize. The girl wrote in an inappropriate tone, accusing me. Instead of apologizing and ending the conversation, she texted me accusingly all the way to the start of the tour. The representative of this organization showed the incompetence of the staff.
The tour is great, I wish not to get on such an incompetent employee.
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September 24, 2024
09/24/2024 we went to the Belaz plant.
1. It is stuffy and hot in the minibus, you need to listen to the driver's babble to turn on the air conditioner…
2. A factory employee conducts a tour of the factory! And that's great!
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June 16, 2024
The sightseeing tour did not go according to plan, instead of 5 stops, there were only 3. The guide is not attentive to people, many are bored by her monotonous drawn-out stories, especially about Catholics. They did not come out at the Library, at Oktyabrskaya Street. The guide, when asked why, said that she had been thrown off, then she would spend it. And I'm wondering, am I buying a pig in a poke? What is convenient and economical for them, they spend Poorly, it is not interesting, many even went for a walk on their own, many did not return to the group.
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November 2, 2023
We liked everything very much, 1.11 on my wife's birthday we went to Brest (Belovezhskaya Pushcha and the Fortress), although 8 hours is only a round trip, but we really liked everything. Unfortunately, we did not remember the name of the guide, but thank her very much. We have learned so much new, useful, interesting information. Well, special thanks for congratulating my wife on the bus. Also about the bus itself, my son is 14 years old and it happens that he gets seasick, and it takes a long time to go, we got up at 5-00, since the departure is at 6-15, but the driver is just cool, we drove very calmly, in general, a special thank you to him if he reads the manual!
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December 20, 2023
We went on excursions in Brest and Belovezhskaya Pushcha in December. Everything is organized at a high level, including excursions and meals. Along the way, interesting stories from a professional guide accompanied them, and on the way back there was even an exciting quiz, according to the results of which many received gifts - wonderful souvenirs.
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June 22, 2023
Olga Lvovna Kolyada is a wonderful, intelligent, intelligent guide, very deep knowledge, friendly atmosphere and tone. The guys are well done, the organization is good, Dionysius is a cool person
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April 18, 2023
The guys took us on a tour of the castles, emotions like in childhood, I really liked it! A competent, informative story on historical topics, a comfortable ride in a spacious car - all in the highest class
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August 12, 2023
We took two excursions from you. Sightseeing and Castles. Good comfortable buses, paid with a Mir card, no problems. Wonderful guide Olga Doschinskaya - pleasant voice, very interesting information!!!! Everything is great!!
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July 17, 2023
We ordered an excursion in a Smart Tour to Khatyn and the Mound of Glory. The guide Elena spoke very interestingly about the history of Belarus during the Great Patriotic War and the day before. Thanks to her, we learned a lot of previously unknown facts. A nice, comfortable bus. The tour turned out to be informative and interesting!
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July 22, 2023
I definitely advise everyone. The guides are super. And the young man, his name is Dionysus, talks about everything very fascinatingly. He even does all sorts of quizzes with surprises.
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September 13, 2023
A tour of Minsk. We went by minibus, with a guide, and on foot. The transport would be better, not everything is visible from the merc. They also forgot to confirm my reservation, I had to remind them.
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January 26, 2023
I'm from St. Petersburg. We took an excursion from the guys. We are very pleased with the Guide and the organizing guys. everything is very sincere and warm.
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December 20, 2022
Thank you for organizing a group tour to Brest and Belovezhskaya Pushcha! The managers responded quickly and did everything efficiently) We will contact you again
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December 20, 2022
Cool organization of excursions in the Republic of Belarus. I liked everything)
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January 14, 2020
I really liked the organization of the tour! We bought a tour to Belaz, and we were ready for a trip at 22 o'clock and were able to arrange a morning tour the next day via WhatsApp. Of course, it's better to plan everything in advance and not pull people, but the trip turned out to be spontaneous.
The guide turned out to be the nicest girl!! Clean, competent speech, pleasant in all respects! We definitely recommend the services of this company to everyone! Sincerely, Dmitry and Nadezhda. Excursion to the Belaz factory on January 2!
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January 11, 2019
Thank you very much for organizing the tour for my guests from Moscow. We went to Mir and Nesvizh castles. It is very beautiful and interesting, the guide Olga conducted the tour perfectly. We heard a lot of interesting facts and stories about the Radziwills and Belarus. We did not regret a drop and recommend it to everyone!
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January 8, 2019
We went on an excursion to the castles in Mir and Nesvizh, we liked everything very much - Olga was an excellent guide, there were no problems with the organization, they fed us deliciously! We will definitely contact you and advise guests from other countries. Thanks!
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February 4, 2020
I liked this place.
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