Stayed in June 2024 for 2 nights.
In short: I have been to very different hotels of very different levels. There is something to compare it with. In terms of price / quality ratio, it is adequate. But it's definitely not 4 stars, and in some places not even 3.
Detailed:
The hotel is seasoned and well-worn. Most likely, he really was a 4-star once. But the years and the lack of proper maintenance have done their job. Now it is battered, battered, battered and worn. You can see it right away: the building doesn't look fresh from the outside, the steps are all dirty, the front entrance doesn't look grand.
I was greeted by a cat that was sleeping inside right at the front door. Pregnant. After that, the security was met at the reception. The staff is friendly and friendly. Many people speak Russian, if not, English. They told me in a nutshell where everything is nearby. By the way, there is a KFC nearby (right next door), a supermarket + pharmacy + vegetable shop (behind the hotel). There are also a couple of eateries within walking distance. A large shopping center and a metro station are 15 minutes away on foot. There is a large park 10 minutes away in the other direction.
They asked me to wait 15 minutes with the room, because I was not ready yet (despite the fact that I arrived at 18 o'clock). 15 minutes turned into half an hour. During this time, the cat (the local, hotel daughter of the regiment) managed to lie on top of me. The truth is all dirty, so I do not advise ironing (I stroked for a minute, my fingers are all dirty, without exaggeration). After that, the ritual was conducted to the room. Everything was explained and shown. The room turned out to be really freshly cleaned with a freshly washed, straight wet floor that even the slippers stuck. I dropped my things and went for a walk. I came, the floor is dry, and the sneakers keep sticking. Apparently someone spilled something delicious before me.
In the room itself: the furniture is worn and battered in places, but not much. The towels are old....very old....the foot towel is generally torn and full of holes. But clean!
In the bathroom, the mirror has a peeling mirror layer, a small mold in the shower, on the ceiling, on the sink. The cabin is leaking (though like many). The water pressure in the sink is so-so, although it is normal in the shower.
The bed is comfortable enough.
The air conditioner works well, but blows directly into the bed, so I personally couldn't sleep properly with kondey. However, the temperature was not terribly uncomfortable...will go.
The windows in the room are dirty (outside).
Wi-Fi is working fine (not Wow, but quite decent).
Breakfast is a buffet on the principle of "nothing to eat". Cherished vegetables. Certified pizza. Hints of sweetness. Instant coffee only. But without milk. But there are 3 in 1. Everything is for an amateur (or even a professional).
The ironing board and iron are a separate topic. They are there. But it feels like the board was bombarded, and the iron wire was bent on the tatami. Everything is stained (although it does not stain clothes), in holes. The iron wire with the veins sticking out! Without insulation! Safety is their forte!
In general, you can live if you understand that you pay for IT inexpensively. I would not have settled here a second time unless absolutely necessary.
There are no 4 stars here. In general, somewhere it is positioned as 4 stars, and somewhere as 3. In reality, it is 3 turning into 2.
P.S. Initially I booked a room in another hotel - Mildom Hotel Baku. However, when I landed in Baku, they called from there and, referring to the technical chocolates with the room I had booked, said that they offered me to move to a nearby hotel, which is BETTER than their hotel, with the price preserved. In general, if it was better, then what about Mildom.... By the way, it is also 4 stars. =)
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Ольга Конова
Level 6 Local Expert
November 21
Great hotel. There is everything you need. Excellent location, near a supermarket, metro and shopping center. Every morning, an incredibly kind aunt prepares breakfast, delicious at home. I highly recommend the hotel. There are 3 metro stops from the old town, but it is very noisy, a lot of people, traffic jams, and this is also the center, but calm. It's just great!
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Олег Ширяев
Level 16 Local Expert
June 12
A good hotel in a good location in the city, near a museum, restaurants, malls and shopping centers! The staff cleans the room well, everything is clean!breakfasts take into account the amount per room is very tasty!
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Сергей Портненко
Level 3 Local Expert
October 19
Terrible service. I came to this hotel to book a room for a guest. It turned out to be a situation in which the guest also booked a room for himself and my reservation burned down. They did not take the prepayment, did not notify about such a situation, threatened to call the police and demanded to pay the full cost of the reservation. They do not warn you, and in case of force majeure they try to withdraw money from you. Be careful
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1
160555 харисова
Level 11 Local Expert
January 14
The hotel is good for Baku and this price category. Comfortable beds, clean, very friendly staff. The room has a good climate - it is cool and comfortable to sleep.
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1
Александра С.
Level 8 Local Expert
May 14
We have booked a room for 4 days.
The room turned out to be unprepared - dirt everywhere, bed linen for one. Everything in the room is for one person. The shower stall is dirty. Bed linen was brought for the second person, but it is dirty and torn. There is trash lying around the bed. The service does not match the stated one. Impressions are spoiled. We spent the night and left. The money was not refunded, although the rules of the hotel were violated. Breakfast is meager. The milk for the coffee was sour, expired. The staff is not friendly. The service is very poor. It's strange that there are 4 races, I wouldn't even give 3.
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2
Максим Русанов
Level 17 Local Expert
September 10, 2023
A nice, inexpensive, but cozy hotel.
Friendly and helpful staff.
Delicious breakfasts, convenient location in the city.
There are several cafes, restaurants and grocery stores nearby.
I recommend.
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2
nasti n.
Level 4 Local Expert
April 27, 2023
Convenient location (near metro and shopping center). Polite and helpful staff will help. The room has everything you need (slippers, shower. accessories, safe). The room is the optimal size, NOT small, cleaned well. Everything is in working condition.
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1
Валерия Маслова
Level 2 Local Expert
May 11, 2023
Good afternoon. I want to share a review about the Smith Hotel. Excellent hotel, friendly staff. The room was cleaned every day, thanks to Zulfiya, she's smart. The reception staff is great, they speak Russian. They help in any situation. We helped with the taxi to deal with the subway. They suggested where to change the money for manats (I changed it not far away in Ganja, they say, there is a metro nearby). They also sorted around the city. Special thanks to the girl at the reception with a beautiful name. Regarding breakfast at the hotel- everything is delicious, the cook coped with all ten points on a ten-point system. I liked the city. Book this hotel - you will not regret it.
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3
Сергей Криволапов
Level 11 Local Expert
May 29, 2023
Good value for money, excellent location - near the new shopping center, metro station, 20 min walk to the market. Delicious breakfasts. It's a pity that the walls are thin, we heard the neighbors all night... 6 hours in a row silent horror.
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1
Natalia 27
Level 7 Local Expert
May 20, 2023
Clean, cozy hotel, located 10 minutes from the metro, in the most youth district of Baku. Near shops, pharmacies. The hotel rooms are spacious, delicious breakfast. I recommend
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Кира Каретина
Level 2 Local Expert
May 14, 2023
Many thanks to all the employees of Smith Hotel for their friendly attitude to the guests. Everything is neat, clean, delicious. Special thanks to Zulfiya and Said! I wish them good luck in everything!
Tatiana V. Was in April 2023 .
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Света С
Level 10 Local Expert
February 7, 2022
We rested for a few days in this hotel. A wonderful, cozy hotel. Very clean. Cleaning and change of towels every day. Furniture and plumbing correspond to a 4-star hotel. There are all bath accessories, a hairdryer. I have never seen a phone above the class, not only in the room, but also in the bathroom. Breakfast is good. During the day, you will be offered tea or coffee at the expense of the hotel indefinitely. Every day a bottle of drinking water. The hotel is located in the center. Within walking distance of metro, shops, centers, restaurants. The hotel is just wonderful. My family and I liked it. Thanks to the staff.
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Наталья Сосницкая
Level 7 Local Expert
July 16, 2023
No more than 3 stars. And those are only for kindness. The staff is polite, responsive, like most Baku residents, but the hotel itself falls far short. There is not even natural coffee in the morning. Only instant. How so?)) I haven't seen this for a long time.
Breakfasts are so-so too, meager.
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1
Кирилл СК
Level 13 Local Expert
March 23
Everything is fine. The breakfast is great. The staff is positive.
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Александр Голощапов
Level 8 Local Expert
September 24
The staff is super.
The room needed to be repaired
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Vadim Yurin
Level 27 Local Expert
July 8, 2023
A very modest hotel, but the staff and breakfast are on the level.
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1
Елена Липецкая
Level 5 Local Expert
May 14
A good hotel and not expensive
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Dennis Y.
Level 7 Local Expert
October 13, 2019
I am surprised by people who pay less than $ 50 for a room and are waiting for a service for 1000 bucks. Here is my assessment. We booked a deluxe room, a great room, near the metro station, 10 minutes at a quiet pace. Hearty delicious breakfasts, the staff is polite, attentive and unobtrusive. Special thanks to Kamran, he told me what to see, guided me around the establishments, and most importantly met and borrowed money, because they arrived in the evening and there was no cash in local currency, and the banks were already closed. Very warm welcome, I recommend it!
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4
Алексей
Level 12 Local Expert
January 23, 2019
An old, very old hotel. With the interior and plumbing killed. 4**** the stars, of course, do not correspond. It's a bit far from the center of Baku. Promotional photos of the hotel do not correspond to reality at all. Among the advantages - there is a shop and a kebab shop at the bottom. Therefore, this is a 2** star hotel maximum!