Snezhinka
61 review
August 4
They ruined the jacket- they tore out the lock and planted white spots on the colored jacket. The dry cleaner did not admit guilt, they always talked rudely and translated everything into the fact that they were not to blame for anything, that it was my fault.
As a result, an expert examination was conducted, where the expert I. Khatskevich indicated that the jacket was accepted for cleaning with a torn lock, while recognizing that the cost of cleaning services needs to be reimbursed, which indicates poor-quality work of the Snowflake dry cleaner.
As a result, the management still did not admit guilt and did not change at all. They paid 80% of the jacket's wear in double the amount - these are pennies- a little more than 20 rubles.
I do not recommend it to others and will never use their services again.
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June 19
The jacket was rendered unusable after dry cleaning: in appearance, spots of a different color appeared, the lock was broken, they did not apologize, they refused to pay for the damage. After the examination, the money was returned for the service, and 20 rubles were returned for the jacket, they kept the jacket for themselves. It is not particularly advisable to go to the courts, and there is no desire. I don't recommend it to anyone. They don't even reach one star. - Be ready to say goodbye to the thing. Read every word of the acceptance certificate from both sides, ask questions, adjust if possible in accordance with the law, if you are ready to take risks...
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November 7
A week ago, I gave a white alpaca fur coat to the dry cleaner, there were heavy dirt on the collar from black hair dye. I was very worried that the paint would not be able to be removed, but I was delighted, my favorite fur coat became snow-white again. Thank you so much for your hard work. Now, without any doubt, I am your client!!!
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October 8
Long waiting in line. For about half an hour, they couldn't find a coat to give to the person in front of me. They didn't even think to clean my coat of wool and pellets. To the claim that I was not warned about this, they replied that they told me that they did not carry out PEELING. So pay attention to the terminology!
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September 22
Excellent dry cleaning, inexpensive, fast service
They gave away a down jacket, a coat and a bedspread - things became like new, defects after dry cleaning
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September 1
Professionals work, everything was explained and told, very polite, clothes cleaning is also on top
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March 11
I often turn to dry cleaning services: to clean the carpet, then the winter jackets. I have always been satisfied with the quality of the services provided, I have never been let down. The staff is polite, they know their job and do it. Rather, they would have opened a point on Victory, winter has passed-jackets are waiting...
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December 14, 2023
I handed over a children's jacket for cleaning, I couldn't wash the stains at home than I didn't try. At the reception point, the girls perfectly explained how the cleaning would take place and what the consequences might be after cleaning.
After taking the jacket, I was pleasantly surprised, the stains were gone as they were not, I really liked the dry cleaning work, and a 20% discount on children's clothes is a nice bonus))Thanks for the work)))
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August 8, 2023
I would like to note the wonderful work of the senior master of Ganchar Tatyana Viktorovna. In early August, a cotton blanket with a large stain was handed over for cleaning, but nothing was really done. He asked to call the master, and they called her. Tatyana Viktorovna carefully asked about the source of the stain, the timing, apologized for the inept work of the receptionist and those who processed the blanket, saying that she would deal with the stain herself. The next day, everything was ready. To be honest, I couldn't even find a stain on the blanket without glasses. Thank you, Tatyana Viktorovna! How nice it would be if all the masters in the Snowflake were like you. There were several cases when things came from cleaning spoiled, lost their color and texture. But you did everything very, very well. With respect and gratitude. D.V. Malakhov (08.08.2023)
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December 12, 2023
I gave my jacket and carpet to the dry cleaners at the address ave. Pobedy 2, the staff is polite, the dry cleaning of the products is done wonderfully, in the future I will only contact Snowflake, thank you all for the quality and purity of the products
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March 28
How can you not like this place? I don't wash, I don't dry either. Payment is acceptable. We gave the carpet away twice, they bombed it out and washed it, the third time was not so effective, but this does not mean that I will not take it there again. Thank you for being there!!!
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October 3, 2023
I handed over the raincoat to the laundry, the raincoat was ruined, but my appeal how did it happen that the raincoat that was bought not at the market, but in the store, after your processing turned out to be spoiled, they gave an unsubscribe to some filkin's letter that it was worn out and all defective, and not a raincoat at all, but trash, although the raincoat was dressed only 5 times, this institution has receipts designed so that we mere mortals do not have any rights, they calmly listed all the defects and sit satisfied, offered to undergo an examination for 1 thousand rubles, it is clear that no one will go for it, so they get away with their negligence and impunity, read very carefully which employees they fill out receipts so that they don't stay with the spoiled thing later
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4
July 7, 2023
Set a Snowflake carpet on Victory several times. The quality was always good, the pile rose and the carpet became cleaner. But the penultimate time there was a terrible smell from the carpet, as if it had been washed and it was lying wet somewhere. I put the carpet on the floor in the room and immediately couldn't figure out where such an unpleasant smell came from. It was still weathering for two weeks. The last time I put the carpet there and pointed out that there was an unpleasant smell from the carpet, I was told if there was a guarantee and I could bring it back. When picking up the carpet, I was not even given a warranty card, which was usually given. The windows of the dry cleaners were open, but there was still a smell of sewage. I took the carpet and without unwrapping it, it was clear that my cat's fur was on it. I put the carpet in the trunk of the car, until I get home, the whole interior of the car is filled with the smell of sewage. So I wonder if you can't do carpet cleaning, why do you take it on and still charge money for it??? I do not advise anyone to waste money. With carpet cleaning, you will get the smell of sewage and it is not a fact that the carpet will become cleaner.
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July 8
I use it all the time. The trousers are as good as new after dry cleaning. Professionalism and experience give a 100% result!
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July 31, 2023
I handed over two blankets, the result was even worse than it was, they told me to remove the wool with scotch tape yourself, there was dust in them like from a carpet. Well, the price tag would not be so big, so no, they tear as much as they can, but they write through carbon paper, well, yes, they are not to blame for this. It's just that they were stretched out, dried out and that's it, I'm 100% sure that none of the workers looked at their appearance on them (blankets), it was obviously visible when they laid out the whole bed at home, you can't put it like that there.After this case, I will not use their services, it is not worth it.
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November 14
We cleaned the women's sweater, everything is fine, I recommend it
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September 15, 2022
Hello. I would like to express my gratitude to the staff of Snezhinka CJSC for the high-quality work done. Carpets and winter jackets were dry-cleaned. The carpets are clean after dry cleaning, the color is bright, the pile is raised, the jackets were cleaned perfectly, it is clear that professionals worked. The girls who placed the order are pleasant, attentive, answer questions clearly and competently.
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November 26
Fast, high-quality and inexpensive
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August 25, 2023
I rented a carpet with a big pile, they washed it, but there was dirt inside, and this carpet smelled like the whole apartment and car, I had to rent it out again by a competitor and pay extra to remove the smell!!! Thanks for the work!
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November 23, 2022
The service is at the highest level. The polite staff, cleaned the jacket, immediately told about all the nuances and problems that may arise.I got a perfectly white, clean jacket
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August 17, 2022
I was cleaning the carpet from the children's room. Stains from markers, plasticine, juice, etc. I didn't think the result would be like this. Perfectly clean! And children's jeans with tar stains. There is no trace of the stains. Thanks, everything is very cool. I recommend it to everyone! Snowflake, you are the best!!!
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July 9
Thank you for the quality of the work (Rechitsa)
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October 18, 2022
Good evening! I would like to say a big thank you to all the employees of Snezhinka CJSC for their help. I bought a new coat and smeared it in fuel oil, I thought there was nothing to clean it, but everything was cleaned very well at the dry cleaner's. Thank you very much, I will contact you and I will recommend you to all my friends.
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January 19
The girls are well done, high quality, inexpensive, I recommend
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August 11, 2022
I handed over two carpets at the Victory. At the reception, the girls were warned that they would do everything possible, because jam was spilled on the carpet. The carpets turned out great! As new, there is no trace of jam... This is not the first time I have applied, the quality is always on top! I recommend it to everyone!
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4
October 19
Everything is always good.
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November 17
The best people in the city...
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August 10, 2023
I handed over a winter jacket, I'm not happy with the result. There are spots left. I will not contact this organization anymore.
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December 17, 2022
My favorite laundry room. Good prices, courteous staff. They take on the most difficult orders
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October 22, 2021
Terrible attitude!!! I put the laundry in the laundry today, for self-service. Friday, 10/22/2021 on Efremova St., Gomel, the woman who took the laundry was a terrible boor, rude, answered sharply, as if I begged her to wash my things, said phrases like "Don't argue with me! I'm in charge here, etc." Finally, I couldn't stand it and asked for a book of complaints, because my hands were just shaking already!!!!! The horror! I just don't want to go there anymore, because of the staff. How can you answer a person so rudely, he's a client!!! Not a drop of politeness!!
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4
August 6, 2022
The first carpet was perfectly cleaned, the smell was fresh, the pile was slightly raised. But the second carpet was most likely vacuumed disgustingly!!!!The cat's fur remains, there is no smell of freshness, the pile is not lifted, some dust is falling from the carpet. I wasted my money.I advise you to check upon receipt, expand and inspect. I will not turn into a Snowflake anymore!
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3
December 9, 2022
Attentive attitude and service of employees . The best place and fastest to clean carpets.
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September 30, 2022
Today I handed over 2 pillows for Golovatsky 104. Not to mention the high prices, I was faced with rudeness, with an ugly attitude towards customers. I do not recommend it.I don't understand how you can work like this...
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November 25, 2023
They clean things well, the prices are affordable
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November 12, 2022
The service is excellent, the quality is also 10+ as much as I apply, do not check it more than once.I recommend it as a reliable dry cleaner.
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October 20, 2023
The best dry cleaning in Gomel! Always only to them!
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August 16, 2022
I rented a children's carpet, it was covered in paint. After cleaning, not a single stain remained, clean, fresh. Thank you SO MUCH for being there.
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September 26, 2023
I washed the carpets well
In demand
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November 23, 2021
Quickly, clearly, correctly, and most importantly: not expensive, clean and on time. The pleasant attitude of the staff.
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August 28, 2023
The carpet was cleaned with a bang, thanks!
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January 13, 2022
staff fire, greasy food stains that the washing machine couldn't handle were removed in two minutes with magic powder 💖
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October 3, 2022
They gave the carpet to be cleaned. They cleaned it, but for that kind of money I would like it better.
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February 28, 2020
I do not recommend it to anyone!!! I handed over my coat, they filled out the receipt in silence, put standard marks with possible defects after cleaning (be vigilant, if possible, take pictures of your thing before cleaning). Nevertheless, the coat was accepted without warning about the possible consequences. Naturally, the thing was ruined. It is not possible to wear it after cleaning THEM. No one even offered to return the money. The station chief said: "neither you are the first, nor you are the last ..." The feeling that you have returned to the USSR for a long time.
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December 18, 2022
Everything is great. Professionals work
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July 11, 2021
I handed over the carpet for cleaning, when I got it, I was upset at home, they didn't clean it, but as if they poured flour from the top, the brightness disappeared, it became paler and dimmer, it's better to wash it yourself
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June 10, 2022
I liked everything, the jacket is as good as new. Thanks!
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September 1, 2023
Just clean
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February 2, 2022
Polite staff, completed the order well and on time
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March 3, 2021
I will never recommend it to anyone. I gave my winter jacket to the dry cleaners that year, an expensive one, and warned them to be careful. But when I took it away, I found that the fluff was knocked down, in some places there is a lot of it and in some places it is missing. For 40 minutes they were still running on the dryer to level it out.
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November 14, 2021
We often use their services, as long as we are satisfied, there have been no problems
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