It's a disgusting hotel. The day before check-in, the cost of accommodation was increased 4 times, although we had a reservation six months in advance. Every night there is noise, uproar, screams in the corridors, it is impossible to sleep, and sometimes it is even scary. The room hadn't been cleaned for a week, and the towels were changed only when we started to complain. The room smells damp. There was always hot water! The breakfasts are monotonous. There are many affordable hotels around and the conditions are much better. I do not recommend this hotel!

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Лягушка Путешественница

Level 8 Local Expert

This is the worst hotel we've ever visited!It's hard to call this place a hotel! To begin with, this hotel simply does not exist, and Sofia, as the administrator convinced us, is just the name of the building, it is not clear which hotel. Checks and payment receipts are not issued upon check-in, there are no hotel letterheads, and the change for check-in was given to us for more than three days. The hotel has a disgusting smell of rot and mold, it is terribly dirty,the carpet is stained,dirty old wallpaper and mold stains under them, the whole bathtub is mildewed, it feels like it has never been washed, the bed linen is not white, but gray with dirt, everything is torn, mattresses, blankets,pillows are all stained with dirtthere are bedbugs in the beds,the doors to the room are locked with a key, and the lock was broken more than once, the entrance door itself with glass inserts.The hotel has no heating, there is an air conditioner, but it has never been serviced or cleaned, like everything in this hotel-the smell of dust also comes from it.There are no curtains on half of the windows, and on those that are, the curtains have also never been washed. After the previous guests, the liquid is simply added to the tubes from the "shampoos" and put in your room. The room has not been cleaned once in a week!They didn't even take out the trash. The declared buffet is not possible to eat-rotten eggs, dry bread, rotten cucumbers and sausage with mold. The owners and staff are real scammers-not a single room matches the photos on the booking sites. It is better to live on the street than in this "hotel".

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Soffia Hotel

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32 reviews