We had a rest from August 3 to August 14, the territory is huge and very beautiful... The beach is a separate love❤white sand is a stunning azure Caribbean Sea with warm warm water) the hotel is clean, the staff is friendly. The hotel is +16, then we only realized why - smoking is allowed... Everywhere (( it was a huge minus for us. The food is monotonous, but quite tasty. If you want to get closer to the locals, take a taxi + and these are elite cars + and rush with the wind) the hotel is located in a tourist area - there is nothing nearby, just go to the next hotel - there are shops there. It took us 2 hours to get on the tour, which was a long time, but we didn't regret it. If you go to Varadero, be sure to try a real pinacolada with Cuban rum on the way.. Mmm)
See original · Русский
1
Елизавета К.
Level 5 Local Expert
October 1
A good hotel for Cuba, a solid four. An interesting animation program, modernly decorated common areas, good renovation in the rooms. I especially liked the landscaping, it is clear that they are constantly working on the territory of the hotel, all the plants are neatly trimmed and well-groomed.
A clean beach is a 5-minute walk from the farthest building, a wide beach line, a lot of sun beds - it has never been a problem to find a few free ones.
What would you like to improve:
Room cleaning is quite superficial. No matter how many gifts in the form of jewelry, cosmetics and money were left to the maids, the maximum they would do would be to wind swans out of towels, wash the floors a little more diligently than usual, and give two bottles of water instead of one. The bed linen was never changed during the 2 weeks of stay, the mirrors and windows in the room were not wiped, although they were obviously dirty. It seems that the maids have very little time to clean, so they create more of an appearance of cleanliness than they actually clean.
Food: the choice and variety of dishes are excellent, but not everything is always fresh. It is suspected that some of the ready-made dishes are overused (from breakfast to lunch, from lunch to dinner), sometimes ignoring the fact that the product is already spoiled. The dishes had to be chosen very carefully. Sometimes there were pebbles in the food, once they found a small piece of wire in the noodles. Nevertheless, if you approach the choice of dishes selectively, you can always collect a plate of varied and delicious food.
Most likely, poor food quality is a problem for most Cuban hotels, and you can only hope for always fresh and well-prepared food in luxury five-star hotels, which this hotel does not belong to.
Staff:
For the most part, the staff are friendly, try to help in everything and resolve issues. I would also like to mention the excellent work of Liset, who helped us with changing rooms to a better one, was always responsive and was the first to approach us and ask if we liked everything and if our vacation was going well. Thanks to Liset, the impression of the hotel is much better than it could have been.
See original · Русский
1
Терехина
Level 12 Local Expert
July 31
An amazing place where you want to come back again and again! We were with my husband in 2020, I'm thrilled! The hotel, the service, the food, the atmosphere, the beach and of course the ocean!
We checked in without waiting, but the room faced the road. We asked the reception for a replacement and the next day we were already enjoying in a new spacious room with a wonderful view! The food is varied, drinks. The price includes boating once. The beach is clean, the sun beds are in good condition.
We got to Valentine's Day, booked a table on the beach (for an additional fee. Payment) were delighted! Everything is delicious and not expensive!
We recommend it!