We liked the Park hotel. The rooms are clean and bright, the only thing was that it was a little hot during the day. A delicious and nutritious breakfast.
On the downside: different tariffs. Not a word about them when booking not through the hotel's website. And then the problems begin. Saunas are not included in the rate. This is our first time doing this. Further. The paid extra space does not provide breakfast (although the problem was solved upon request).
These moments slightly spoiled the feeling of the hotel. Well, you can also give discounts to your customers in the restaurant, for example.
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Show business's response
Алеся А.
Level 2 Local Expert
November 15, 2024
The place is wonderful, the staff is polite
but!
Yesterday I arrived at the SPA at 8, there was a family, the child frolicked impossibly cheerfully and loudly accompanied by his father, the rest was unbearable, screams and screams were heard in all rooms, including the locker room, they apologized for the remark, but nothing changed, I had to leave.
I would like people to understand that a spa is not a water park with a child on a small area.
It's terrible! I regret that I did not ask for a book of complaints, so I am writing a review.
The administrator was also drawn to this, but there was no reaction.
It is a pity if such a place cannot be visited due to situations with children.
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5
5
Show business's response
Геннадий М
Level 4 Local Expert
February 11
I've been to the SPA several times at lunchtime: I really liked it, everything I need is available, a pleasant atmosphere, two saunas, a nice pool, it's not crowded (once everything was at my disposal) and there's even a "cat therapy"