I ordered the product through Caspi. The order was sent from Almaty on the same day. in principle, the cargo arrived to Karaganda without delay, but then it started. Firstly, the delivery date was specified on November 14, but the order naturally did not arrive. a day later, on Monday, I call Spark, they tell me that the courier did not get through, so the cargo was not delivered. BUT they promise to deliver it on Wednesday. Again there is no delivery, I call, they answer that the cargo arrived on the 14th in the evening, they did not have time. they will be delivered on Wednesday, the edge on Thursday. Not again. Unable to stand it, I'm going to the warehouse, and what would you think? The cargo was not issued because the storage period in the warehouse has passed. Summary: God forbid you from the SPARK Logistics company And a tip, as soon as the store sends your order, start calling Spark and try to save your nerves. And Kasri kz advice: do not spoil your reputation with such partners. Thank you.

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Darkhan K.

Level 7 Local Expert

Very long delivery time. I ordered the goods at the Kaspi Store, they were sent by the SparkLogistics courier service, handed over to the courier on 27.07 in Almaty to Karaganda, on 03.08 the goods were never delivered. Delivery is expected only on 08.08. And the tracking site is terrible, nothing except that the goods are not on the way. I don't see the point of such tracking at all.

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