Special place
334 reviews
November 5
A wonderful place with a beautiful atmosphere, a pleasant interior, a gorgeous summer terrace. The service is good, the waiters are polite and pleasant. The food is delicious, the price is especially pleasing, it is just adequate. I also liked the desserts and tea. There is a digital piano that can be played. As a gift, they gave a coupon for dessert on a subsequent visit. I will come again
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August 10
In catering, the main thing is the work of the staff and the kitchen. To make it delicious and the service is on top. The interior certainly plays a role, but this factor is not primary. Who needs an interior if the service is below the baseboard and not tasty.
I recommend that shareholders establish service and staff work, and only then invest and hire SMM workers. Because right now, it's wasted money. Attracting customers with promotion and then receiving such feedback is not the most reasonable strategy.
Comments on the staff:
1. When visiting the terrace, no one met. The staff showed up 3-5 minutes later. There was some kind of meeting, after which they left. At the same time, it was evening and there were many occupied tables in the hall
2. The clothes and appearance of the staff. The girls are not well-groomed, not neat. Terrible-looking dishwashers or cleaners constantly walked around the guest area, while their clothes were so dirty that they panicked if you would get poisoned after such unsanitary conditions
3. The staff moves around the hall very fussily, quickly, practically running, in a hurry. This creates an atmosphere of fuss, does not allow customers to relax and have fun.
4. The staff is not assigned to certain areas and tables. Takes an order from one, brings another. The dishes are served in a variety of ways. All three of his dishes were brought to one at once, one to the other, and nothing to the third. The child was brought food after 1 hour and 15 minutes, when all the adults had already eaten.
5. Cleanliness. Not a single dirty plate has been removed from the table in an hour.
6. The answer to all the claims was - we have a high load. So maybe you should first recruit more staff, form shifts, and then place ads?
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4
August 29
We come here with our family almost every weekend, we always come back with pleasure, because it's delicious!
This time we took our favorite carpaccio, cream soup from boroviki, borscht, baby Shrek and fondans for dessert. We didn't wait long for the order, we immediately received our fresh fruits (very tasty orange here, always sweet). The staff is very attentive, it's nice that they keep track so that nothing superfluous remains on the table. They are always interested in whether they liked the dish.
And special thanks for the delicious buns and tartlets from the bakery.
We will definitely come again!
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1
September 20
A good place for family celebrations. Polite staff and delicious cuisine. There is a children's room, which is definitely a big plus. The only drawback is that the basement floor can be a problem for accessibility for people who find it difficult to walk up stairs.
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August 17
The place is quite atmospheric, the "instagram" area is cozy, the tables are located close to each other, but in such a way that no one bothers to relax) the service is fast, polite staff)I can't say that I'm delighted with the kitchen, so I took off one star
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June 20
What a wonderful place, delicious food, tar tar divine.The service is excellent, the waiters are super friendly and nice guys.No complaints .Everything is delicious, the portions are huge and most importantly the price tag is acceptable.
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June 2
A very pleasant place! We celebrated our birthday with a large company, the terms of the order are quite profitable, the design of the summer terrace is just a separate delight! The kitchen is delicious, the staff is pleasant) we will definitely come back again
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September 8
A cool restaurant, aged mirrors, dolls, rain paintings on the walls. Despite the basement, it leaves the impression of quite spacious halls. A wonderful kitchen, a children's playroom. Special thanks for the range of feminine hygiene products in WC. I really liked it!
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November 13
We celebrated the child's birthday in this restaurant. They chose it for one simple reason: the presence of a children's room (as it turned out, there are not many restaurants with a children's room in Minsk). There are no complaints about the food, everything is delicious. But the service... do you guys really think that going to the banquet table 6 times in an evening is good service? Empty plates were not cleaned, dirty napkins lay on the table all evening. They forgot to cook one hot dish, although it was not included in the bill later. Since you have called yourself a restaurant, please be kind enough to match it. I gave 4 stars only for the food and the presence of a children's room. By the way, we celebrated a birthday here last year, everything was on top. And this year it's just sad(
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August 15
It's beautiful and cozy. Delicious beef is cooked, good cocktails. But! It takes a long time to serve. We ordered ice cream and water for the children - we waited for about half an hour, the children were already exhausted. I had to remind them and ask them to speed up the delivery, only then the order was brought to the children.
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July 5
We've been looking for a long time where to eat... We stopped at this restaurant. I would like to note the courtesy of the staff, the availability of free seats, three halls to choose from for eating. The prices are adequate, the atmosphere is amazing, light blues warms the soul)...
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October 2
The waiters are friendly, attentive and pleasant. But there are problems with midges in the restaurant, we decided to celebrate the anniversary with my husband there, ordered a lot of everything, so we were just attacked by midges, hence the problems in the kitchen. We escaped to the terrace from them, but the impression and mood were spoiled! Meat and potatoes were brought in a broken pot (tar-tar is not tasty. In general, I do not recommend it
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October 5
We were very pleasantly surprised, excellent cuisine, polite staff, everything was very tasty. We took shrimp in cream sauce with spinach and bruschetta, and beef stroganoff with mashed potatoes. We will definitely come again.
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October 8
A great place to spend a birthday, or just relax after a hard week at work...friendly waiters, delicious cuisine, large portions and fairly affordable prices. I 'm going to come here again , definitely !
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August 18
We chose this place on one of the days of our trip, as we needed to have dinner somewhere. Everything would have been wonderful if we hadn't chosen Friday night! The seats were free, but the wait for the dishes ranged from one hour to 1.5 hours. We ordered pumpkin soup, pasta with porcini mushrooms - I liked it very much. But the pancakes were specific - with cabbage and as if they were undercooked - you could write in the menu that they were with cabbage. We took dessert and drinks - it's delicious too! Overall, the place is great for a good stay!
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July 23
I decided to celebrate my birthday in this place, the terrace is beautiful and the young waiter who took the order is friendly, only for this 3 stars. I didn't have a chance to try hot dishes, we decided to make do with snacks, so it's hard to judge about the kitchen, but the dried tomatoes had lint like from a rag, rotten pears and nectarines-they also slightly spoiled the mood, it would seem that it was worth just cutting fresh food! We sat for 3 hours, the table was full of dirty napkins, the waiter came up only to clarify if we wanted to update the cocktail, but she did not consider it necessary to remove or replace dirty plates from the table (
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2
August 15
In principle, the food was delicious, but. The waiter did not know the dishes on the menu, could not answer my questions, the answer is simply brilliant "I do not know what it is, I do not eat here" The hall of this institution is designed for a large number of people - 100 is the minimum. There were 20 people in the hall, and we ordered two hot ones and salads for about 50 minutes. And the bruschettes, which are made extremely quickly (and we thought that they would be brought along with salads), did not bring at all, although the waiter came up three times and said that they were being made. As a result, the dinner lasted for two hours of continuous waiting and debriefing.
I'd better go somewhere else next time. I would not advise without a pre-order - you will be tormented to wait.
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1
September 4
My DOCTOR was celebrated in the institution. The children were riding on a swing, they did not calculate the force, accidentally dropped a floor vase with earth and a flower, the earth crumbled. A cleaner came out and 10 meters away from us started shouting in our direction: "Go clean up!". She screamed it and looked at us 4 times, none of the staff was in the hall anymore, no one could calm this strange woman.
The food is very similar to the dining room, in particular we ordered beef stewed in wine with mashed potatoes. Table mashed potatoes, drizzled with gravy and 2 pieces of beef, which were not even lying next to the wine, bland and tasteless. By the way, everyone who ordered other food had so-so impressions. The ribs are so filled with vinegar, as if they were a pity to throw away and had to be smelled by someone. The ice was brought after the 3rd request.
The atmosphere itself is not bad, I hope you got on an unsuccessful shift. But don't set foot there anymore.
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1
1
October 22
I didn't like this "Special place" at all! I ordered Lunch: Firstly, slow service - in the limited lunch time mode, this will not do! Secondly: the food turned out to be simply bland and not tasty - a large amount of bread was added to the chicken cutlet, mashed potatoes without butter and milk, just with water). Okroshka is just a "masterpiece" - kefir with almost nothing, and what was cut into this dish are pieces and clothes of different sizes, it is not pleasant to eat. They forgot to add red cabbage and mustard to the dressing in the Cole Slow salad, they just served white cabbage with carrots, seasoned with mayonnaise! I do not recommend this place.
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September 19
We had a rest with the whole family, everyone really liked everything! Delicious food, lovely staff, pleasant music, cozy atmosphere.
We will be happy to come again!
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October 3
The place for dinner was quite suitable for our family. We ordered cocktails, salads, soups, hot dishes, tea, desserts. Everything was served on time, there were no complaints about the food either. The children went to the playroom and occupied their time with a board table, a TV, and a phone. Everyone liked it!
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October 1
Nice place, delicious cuisine, good prices.
The staff is friendly, there are no complaints about work.
We came together, the dishes were brought to both of us at the same time, making sure that empty dishes did not linger on the table
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August 29
Slow maintenance, a greenhouse-style terrace, although fans are hanging, but it is not known for what if they just drive the air. Due to the fact that it is unbearable to sit on the terrace, I asked to pour the child's cocoa into a cup. They brought me an ordinary glass first. I repeated my request, indicating that I did not feel well in this stuffy, unventilated place. The girl spent 7 minutes looking for a cup and 5 minutes looking for the lid. Of course, I became nervous that I was running out of air, but I'm not sorry, I'm not sorry, I didn't hear. Just silence and ignoring . Perhaps the worst place in Minsk in terms of atmosphere, staff and service. I won't risk checking the kitchen
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1
June 28
A great place, a pleasant atmosphere, I come here very often, I especially like the summer terrace, delicious food, good service.
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October 27
Every time we visit Minsk, we stop by for lunch. I like the atmosphere and the cuisine. We tried almost all the daily menu. The pitch is also on top. I recommend
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August 21
This is one of the few restaurants where there is both a veranda and a playroom for children!!! Food and beer, it was delicious for us.
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July 18
A very good place, the service is excellent, the food is very tasty, the place deserves 5 stars,the summer terrace is generally on fire,very beautiful
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1
July 18
it is very comfortable here, the people are kind, the food is delicious, the waiter Egor carries orders very elegantly, I highly recommend this institution!
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1
July 11
Good afternoon!
We had lunch at your place today and were very disappointed. The service is simply disgusting: the glasses from the previous guests were removed from the table only after the request, the salad was served after the hot one because they forgot. The drinks were brought incorrectly.
We waited for the bill for 20 minutes and it's at lunch!
Everything is very slow.
The fans on the terrace were not working and it was very hot.
I do not recommend it!
The decoration of the terrace is exaggerated because the restaurant is located in the store, the sign can be seen on the right in the photo🤦♀️
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May 20
A nice place with delicious food. Very big. This is both a plus and a minus. You can easily get lost))) That evening when we were there, 3 weddings were held in the institution. Accordingly, we waited a very long time for a hot one, but it was worth it) The food is really delicious. The staff is trying hard, they are not working hard.
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July 25
Ежа - 3, атмасфера - 4
Бралі бефстроганаф і тамлёнцю гавядзіну - расчаравалі :( Бефстроганаф быў як гума, гавядзіна проста без смаку. Асалоды ад ежы не атрымалі, проста паелі.
Затое вельмі спадабаліся ліманады, сапраўды смачныя
Атмасфера крыху незразумелая: пачуцця, што ты прыйшла ў рэстаран, на жаль, не з'явілася
1
August 13
Pros: delicious, large portions.
Cons: long enough; the organization of the waiters' work raises questions (the soup utensils were brought after an additional request, the order was also accepted after a voiced request to a passing waiter; the table was served by three different people, which of them was our waiter is a mystery).
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1
August 20
The place is incredibly presentable, I liked the design, the menu was pleased with the prices, the kitchen is good, the service is too)
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July 31
The restaurant is well decorated. Three for lunch. I recently had lunch on the terrace: the first and second are worse in quality than the table, tasteless. I waited a long time for both, as a result, a hungry side dish was served, the soup was peppered, the "delicate medallions" are not like that at all.The service is slow, I asked for payment twice
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February 13
We held a corporate event here, so I don't know how to provide individual service, but I can recommend holding such an event plan. The dishes were all delicious, the waiters quickly updated the drinks, put away napkins, dishes, etc. Positive impressions of the place!
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October 30, 2023
Celebrating Mom's anniversary. I liked everything very much. Mentally, comfortably and tasty. Excellent conditions for a banquet.
The waiter Alexey and the administrator Natalia helped to celebrate the anniversary perfectly, for which I thank them very much.
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1
July 16
3 stars only for the beautiful terrace and clean furniture. A burger with a wooden bun was brought to the child, and a cocktail was brought to me in a cracked glass. For the rest, there are no impressions ordered - not bad and not good.
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1
October 11, 2023
A decent restaurant. Live music, spacious halls, beautiful interior, polite staff. I liked the food and the serving. Convenient location, two steps from the metro and public transport stops. No disadvantages were found.
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1
August 31
Like it. Cozy, beautiful terrace, excellent service, delicious food, reasonable prices
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October 19
Very nice prices, interesting location and interior
I liked the borscht, the waiters are polite
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November 9, 2023
Visited. Pleasantly surprised. Excellent combination of price and quality. Everything is cozy and comfortable. Clean even in the toilet. For me, this is a test of cleanliness in the kitchen. I recommend everyone to visit.
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July 18
It's a great place. Everything is beautiful. I feel sorry for the guys:the bartender, like the waiter, works and there are only 2 people per large room. Clearly the owner is squandering money on the staff, but in vain.
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12
October 31
A beautiful beautiful place. But there are not enough dishes on the menu
Very nice interior and nice service
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June 27, 2023
Хорошее место. Были ли в террасе. Уютно. В залах на 1этаже тоже довольно комфортно. Заведение понравилось,хотя место расположения изначально чуть озадачило. В целом,все остались довольны. Персонал внимательный,кухня хорошая,цены на уровне как везде. Порадовало наличие детской зоны. Красивые атмосферные фото)
January 7, 2023
Отмечали юбилей мамы, спасибо большое ребятам официантам и поварам было очень вкусно и душевно. Кстати особое место, про особое отношение к детям, наши ребята не остались без внимания и почувствовали себя взрослыми , заказывая на баре коктейль ( вода с лимоном 😉) Спасибо за лояльную систему проведения банкетов, к вам хочется возвращаться и рекомендовать. Единственное очень мало место на танцполе и очень жарко, но это скорее не замечание, а предупреждение ( увы, помещение не позволяет)
1
May 25
Very tasty cuisine, very polite staff, very pleasant atmosphere. My girlfriend and I got high. I will definitely come back here again
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October 12
The place is really "special", in a bad sense of the word. The interior is interesting, but everything else is very bad. I rarely leave reviews, but now I'm hurt.
-service - 0! The waiters do not know the menu, get confused, do not write down, do not remember. The waitress Alexandra was amazed. It was very bad. What she brought was wrong, she didn't know the menu, she talked stupidly, that's okay. But a conversation in the style of "well, have you already decided?"or "I don't know what it is" speaks for itself. Then another one brought the bill (although we did not ask), asked to pay now because "it was necessary to close the account urgently in order to let our waitress go home."
- The food is absolutely tasteless. In principle, she does not pretend to be one. Half of the items of both alcohol and food are missing from the menu. Everything is hasty and not tasty.
- Noisy, several halls, in some banquets in parallel.
As a result, I highly recommend it!
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February 27
Delicious cuisine and good service. Nice prices. The interior is fresh, fresh flowers on the tables surprised, but there is a feeling that you are in the basement.
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August 6
Delicious cuisine, pleasant interior,
The presence of a children's room, everything is fine!
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February 11
They cook quite tasty, not quite the optimal planning of the interior space. Steep degrees at the entrance, possibly a former civil defense facility. Stylish statuettes inside.
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