Specialized Central Transport Ticket Office
63 reviews
February 6
My daughter lost her student ID for traveling on public transport in Astana. To obtain a travel document, you must provide a school certificate, a child's birth certificate, a 3x4 photo, fill out an application form and fees of 2000 tenge for the loss of a travel ticket. The service of the center staff took 5-7 minutes. Overall, I liked it. Well done
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April 23
Thanks for the fast service, although I had to wait in line for a while, but everything was done quickly and without delay at the window.
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August 9, 2024
It is very inconvenient that this is the only place in the city. They don't want to make several service points in different areas of the city. Everything is NOT for the convenience of people. And inside this service center, everything is so shabby, worn, stale, untidy, everything is so poor that it's just unpleasant to be there. There is not even an elementary sanitary condition in the toilet - soap. They are rowing such money from the population , but they are sorry to spend it on service centers. The maintenance staff should be more polite.
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7
1
December 3, 2024
It is necessary to create a service for servicing clients of the limited capacity of the MNG, since there are no ramps of the entrance group to equip tactile reflectors, handrails, etc. The akim of the district should take control., and it is necessary to make a weekly round to the heads of the department.
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1
November 7, 2024
I go there sometimes, I lose my travel pass. The people there are polite and serve quickly. Literally 3-5 minutes and the pass is ready. Thanks to them.
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March 31
Excellent service, everything is well and clearly explained at the check-in. But an elderly female security guard is just a horror.
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January 22
Everything was fast , there were few people, the work came quickly, the girls at the box office did everything well quickly
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October 15, 2024
Why go to get a student's transport card? You wait for her for a week, then pick her up again, during working hours, when you are at work. They would have made it electronic.
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1
September 9, 2024
On Friday, the queue was frenzied, 250 people in front of us were 50 people left and the Internet stopped working. Make a couple more of these cash registers it's not convenient that one cash register
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1
August 29, 2024
The most terrible place, the waiting room is very small, there is no bench in the courtyard, the queue is moving very slowly. Is it really impossible to hire enough employees?
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1
May 10, 2024
The location is very disgusting. Changing a travel ticket for children is a whole problem. Trudge to the far side of the city. Move your cash register to the central areas of the city. It is not very convenient
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5
1
July 30, 2024
The family was on vacation in Almaty and Astana. In Almaty, they accept cash for bus fare, 200 tenge, and in Astana they do not accept cash, it is very strange, you need a transport card, what should tourists do, why not put vending machines at train stations, airports?As a result, I had to ride the buses only three times... many thanks to the cashier for her kindness and advice on the cards, and she also gave her own😁
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October 8, 2024
It's all good. Half an hour in line and two cards in hand. A big plus is that everything is so fast and you don't have to wait. The blogger.
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October 26, 2023
The service is fast. Everything is automated. But it's better to come with cash and another minus is the constant queues. I wish everyone who lives far away strength))
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1
August 4, 2023
It's a long way to go. A new neighborhood, not everyone knows. It is good to eat in 2gis. There is no photocopying service. I had to walk across the street. They didn't warn you that you would need to update the photo. They take photos through glass. The photo turns out to be black. They are trying to dismiss this as an excuse. We got to a disgruntled manager.
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1
October 6, 2023
I received a travel card for a child. There are very long queues to get a travel card, a long wait, the room is cramped for so many people, they serve quickly.
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January 30
The service is good but far from us
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November 22, 2024
There are always a lot of people, no matter how you go, there are a lot of ticket offices, but everyone is serviced.
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October 14, 2024
It was a shame that I went with a very grubby foreigner
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1
July 10, 2024
It's cramped while the repairs are underway. And the queue is because of this. And so everyone works fast, well done.
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January 19, 2023
Well done, they put coupons on, people began to enter through the queue.I personally liked everything quickly and without problems.Payment can also be made through a card.Well done
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2
March 5, 2023
It's a normal ticket office, but it's always crowded. We would like to make one similar cash register in each district, otherwise the entire metropolis goes to one address like a funnel.
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April 28, 2024
The office is far away. There were 2 times the politeness of the operators. Thanks
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January 31
It's a little cramped.
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March 3, 2024
I went a couple of times , good service , fast
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September 12, 2022
I gave it 4 stars because there are a lot of people. Parking on the territory of an apartment building. Many people come not knowing that they can provide some services online in advance. Weak advertising of services.
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September 9, 2023
I stood in line for a very long time to go for a long time pros:fast service
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February 22, 2023
The queues are unrealistic. On-site registration was made online. Not everyone can tell you at the reception. The population is growing in the city, you can also open small ticket offices around the city.
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1
January 26, 2023
There are no places to stand, I stood until the evening and did not make a card for the children, but a certificate for 3 days, the next day is the same, a complete mess
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1
September 28, 2021
The branch is too far away to restore the transport card.
The service is fast, they immediately gave me a number.
Many windows are serviced
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2
September 13, 2024
There are many queues
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May 21, 2024
I made a map, there are no problems
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March 9, 2023
There is no cashless payment, it seems that we live in the new Kazakhstan of the 21st century. I would like to expect better worms, but alas
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November 11, 2024
It's a long way.
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September 7, 2023
Very polite staff, thanks to them
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March 9, 2024
A professional in his field
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August 10, 2023
It's a disgusting place. If you lose your card, hang yourself.
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November 22, 2023
Cash register as a cash register, why did you find fault?
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September 30, 2023
It's just a horror to stand in this queue
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August 3, 2023
Normal. The computer is frozen...Something like this.
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August 21, 2022
Convenient location, faster maintenance
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2
August 27, 2020
I did not like the location, it is very far away for residents of the Saryarkinsky district. Or open another one in the old town area. And I do not complain about the service, as well as everywhere they accept it in turn, so the rating is 3 stars.
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3
January 6, 2024
Polite employees
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January 26, 2023
Hello, it's very dirty as you enter the nutria, the cashier does not work well
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3
April 3, 2024
They helped to return the money that the device took 5,000 thousand
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July 27, 2022
The staff are well done!
Polite and prompt
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2
March 16, 2020
..at college, we were given a certificate, we took a photo in advance, although it turned out to be optional, since there is an opportunity to take a picture at the pick-up point, we did not encounter a queue, we received it in 15 minutes and left. Have an identity card or birth certificate with you, 400 tenge to pay for the card itself and a certificate from the place of study
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3
August 27, 2023
Eternal queues of beggars
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September 8, 2022
It's terrible, I don't like to go to this place, queues, and the help desk consults for a long time
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2
June 27, 2022
The managers explained it well and helped with the map
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2