I want to express my great gratitude to the vet clinic "Spectrum", namely Maxim Alexandrovich for his caring attitude towards his four- legged patients . Not every hospital treats a person the same way as this clinic treats animals with understanding and good-naturedness. Thank you for your professionalism, honesty and competent approach.
You are very lucky to have such a clinic nearby!
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Евгения П.
Level 2 Local Expert
July 1, 2024
We came to an appointment several times by appointment, we had to wait 20-30 minutes each time to be accepted. The receptionist told us to sit at the reception desk, because no one would run after us outside, although we have a big dog. The cost for the services rendered is taken out of mind. At first, one amount was announced, but they took 2 times more. The attitude towards patients is indifferent. During the operation, they agreed to do one thing, upon arrival at another clinic, we were told that the operation was not completely done and the risk remained. I do not recommend this clinic, you will spend a lot of time and money, and they will do the wrong thing at all.
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Мария
Level 13 Local Expert
October 31, 2023
The most unpleasant impressions from visiting this vet clinic.
They brought their Frenchman for an ultrasound of the heart before castration. Firstly, there was no one at the reception, although we arrived at the appointed time (by the way, there was no one there all the time that we spent in the clinic). The ultrasound doctor is a taciturn man. It's not that he didn't say an extra word, you can't even get anything out of him in essence. Extremely unfriendly and unfriendly. As if we had interrupted him, we came and asked for it for free. But that's not all. When I brought the description of the ultrasound results, I gave it to the wrong people, and I kept the dog throughout the procedure, it's difficult to confuse. She asked: Doctor, how are we doing, is everything all right? On what I heard: Where are you going to do castration, on Konev? They'll tell you there. Although I said that we have not yet decided where to perform the operation. And they leaned on the Head Ones, it's cheaper here. But after such an attitude to them, not a foot more. The dog was mutilated, having shaved his chest, as in the run-up to winter, even more so. The attitude is frankly boorish. They are located outside the city - there would be a service to take, but they treat people worse than others treat dogs
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малюнова екатерина
Level 4 Local Expert
January 6, 2023
I applied on the recommendation, having previously discussed all questions about the examination and taking tests from a cat with an exacerbation of ICD.
On December 31, we arrived at this institution, the cat's blood was taken for analysis, we were made an appointment on 02.01 promising that the analysis would be ready.
This was very important, because the cat was in a rather serious condition (they were treated in another city earlier), it was necessary to understand the condition of the kidneys, there was a question of removing the catheter and performing urethrostomy.
On the afternoon of 01.01, a doctor from the clinic called me and said not very clearly that there would be no reception on the second day, the doctor could not leave, and my appointment was postponed to January 3.
I understand that it's a holiday, and doctors are people too, but the owners of sick animals will understand me when you don't know where to run and what to do if your pet is sick.
If I had been told in advance that the clinic would not work and I would receive the results only in three days, I would have turned to another one.
It's good that everything ended fine, they removed the catheter from the cat on their own and he was able to start going to the toilet, and if not?...
As a result, 03.01 I received a photo from the computer screen in an mms message (not even a file in Viber!)
Will I contact here again, and will I advise my friends? Of course not.
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Арсен В.
Level 2 Local Expert
February 2, 2023
Have a good time of day.
I am a long-time cat lover. It so happened that the cats in my family live a long time and usually do not get sick. When my Angora got sick, I frantically started looking for a good clinic. I learned about this clinic from friends. Snowball turned out to have panleukopenia. They dug it out, prescribed medications. The treatment was long, but now everything is fine. After that, for all questions about my two cats, I turned only here. I also did all the vaccinations here. I am very satisfied with the quality and professionalism of the staff. So I boldly recommend it to everyone.
Good luck and good health to our four-legged friends!
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Ната П.
Level 5 Local Expert
June 11, 2023
The most responsive and qualified veterinarians. They will provide both emergency and planned assistance to your pets.
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Eugene Stone
Level 11 Local Expert
August 1, 2023
Good weather.clinic and pharmacy. The only inconvenience is that it is located outside the city.
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Ольга Короткевич
Level 3 Local Expert
October 13, 2021
They were enrolled in this clinic within a week. We arrived at the appointed time at 14:00, but we were told that the doctor was busy, we had to wait. Naturally, I understand that the reception may be delayed and I don't mind waiting a bit. We waited 40 minutes, after which I asked the receptionist to clarify how long to wait, we came from another city to the reception. I was told that it would be a long time. In order not to sit under the doors, I left my phone number and asked to call back when it would be possible to drive up. We were in Rechitsa until 16:30, but we never got to the reception. However, they called us back at 17:30, and said that there was a protracted operation, they apologized.
But please excuse me, no one will return the money for the trip and the lost day! I can understand everything, but there is NO such attitude towards customers. If you have such a situation, then call an additional doctor, cancel the appointment. People came to you, waited for half a day and did not get to the reception. That's not the way to treat clients. Maybe there are good doctors at the clinic, but I didn't have a chance to find out. But I have never met such a disregard!
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Александр Р.
Level 5 Local Expert
August 2, 2023
Good and friendly doctors. They will always help in all situations
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Ирина С.
Level 2 Local Expert
February 12, 2022
We need such a clinic. But if the time is set, take it on time. Many thanks to the woman. But the doctor is a ham doctor who expresses dissatisfaction with why your animals should bite us. Although my cat didn't bite anyone.After all, dear doctors, you take a lot of money and if this procedure affects your health, then cancel it according to the price list. It was scheduled for 11.20, and we left at 14.00.
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Дмитрий Ефимов
Level 17 Local Expert
September 27, 2021
I can only applaud the specialists - probably the best clinic, I myself from St. Petersburg helped, listened, instilled everything at the highest level - thank you very much.
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Александр
Level 6 Local Expert
June 16, 2021
Super! I sterilized the cat, I was worried, but everything is fine. A responsive and professional team, the prices are average.
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Игорь Кузьменок
Level 4 Local Expert
February 20, 2023
I recommend it, I really liked both the communication and the attitude. 5+.
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Катя Бобченок
Level 2 Local Expert
October 4, 2020
A very good clinic, doctors, holy people, my cat was swept away, there were only a few minutes of his life left, the doctors went to meet me and saved him without money. Of course, I thanked them later, knelt down and prayed on them, thanked them, kissed their hands. They do not refuse more than one client and are always ready to meet them. People don't go to other clinics!
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Светлана Ш.
Level 3 Local Expert
February 11, 2020
Oh, yes, a normal vet clinic! As much as I've been talking, so many times I've been helped. I have a British cat in general, but as I now understand, they all have almost heart problems. And for the first time I turned to them when, after a routine castration at the Svetlogorsk clinic, he was feeling bad and unwell every other day. I brought it here to spektrumvet. The doctor examined, performed a kravi analysis and ultrasound of the heart. The doctor said it was a hereditary problem and the anesthesia just provoked it. They immediately put it on acid and an IV. The cat felt better after a couple of hours and the shortness of breath passed. We traveled for a couple of days for procedures and the cat is healthy. Regarding the hospital, it is very strange, of course, they said here! The doctor personally suggested to us that if it is difficult for us to drive every day, then they can leave it. But of course I refused because it seems to me that the animal will recover faster in the apartment. Still, stress is left in a strange place. That's why they helped me in my case. And in general, the whole of Svetlogorsk goes to them.
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Дуся Полканова
Level 7 Local Expert
April 5, 2021
Dmitry Petrovich, a very good man and an excellent surgeon, works in this clinic. He performed three operations on our dog, all successful. Thank you for our Dusya!
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Рафаэль Мелконян
Level 8 Local Expert
January 9, 2024
The prices are high!
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Юлия Ковалевская
Level 6 Local Expert
February 14, 2022
Professionals with a capital letter!
High-class specialists!
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Игорь Е.
Level 4 Local Expert
November 11, 2021
Super clinic, good doctors, I recommend
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Наглая
Level 5 Local Expert
February 2, 2020
They prescribed an ineffective treatment scheme and lost time, as a result, the cat will remain disabled and will have to be put down. If I had gone to another place right away, there would have been a chance
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ЮРИЙ ФЕДОРЕНКО
Level 9 Local Expert
March 30, 2020
Attentive staff, all the work is done at an excellent level.