The first thing that struck me was the politeness of the staff. I have never seen such responsive sellers in any Sportmaster store. The choice of goods is good. There are discounts.
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Камал Муслимов
Level 5 Local Expert
January 14, 2023
There is a fairly large selection of goods, prices are not very high, provided that the goods are of high quality, sometimes there are very pleasant discounts)
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Жанна Бабич
Level 8 Local Expert
October 19, 2023
Previously, there was a wider range of goods, now the range has become more modest and prices are higher.
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Alexs
Level 16 Local Expert
December 11, 2023
The range of goods could have been better, I did not find it and not once of my size, it feels like only 48-50 rubles and that's it
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Дмитрий Бд
Level 12 Local Expert
April 26, 2023
We bought skis, in Vitebsk the best choice for them is in this store. They handed over the skates for sharpening, they had to remove the transition (they were poorly sharpened in the last place), but the master apparently forgot, and there was no time to find out why.
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Алексей Демянков
Level 3 Local Expert
December 11, 2023
A great store. Good service. I recommend it to everyone.
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Алеся
Level 15 Local Expert
September 12, 2022
There is a large selection of things and shoes for sports - there are always discounts and bonuses if the card holder. There are also cool things for kids
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Татьяна Рулева
Level 2 Local Expert
March 1
It's a very good store.
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Максим М.
Level 8 Local Expert
May 15
As usual, at a height
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Gosha
Level 6 Local Expert
December 24, 2023
The store only needs to catch discounts, and so the goods are high-quality, after their clothes, for some reason the market did not suit))
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Антон
Level 12 Local Expert
October 31, 2021
The prices are reasonable, the staff is polite, the assortment is the same as in other similar stores of this retail chain. You can often buy good branded items at promotions. In general, I recommend it.
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елена.к
Level 10 Local Expert
December 11, 2022
A spacious store where goods for sports, tourism and walking are concentrated, Everything from socks to outerwear.
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Вадим Зверев
Level 11 Local Expert
September 13, 2022
Excellent sports store. The choice of products is huge. There are often discounts and promotions. There is everything you need. From dumbbells to bicycles.
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boris s.
Level 3 Local Expert
October 27, 2022
They wrote a lot, told a lot, but.... The product is there, there is a choice, but the staff and service are simple. One on top of the other, no one knows anything, the head is probably just there for beauty, so that's it. Therefore, the whole impression spoils at once.
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Илья Полущенков
Level 5 Local Expert
January 30, 2024
Great store! Friendly and courteous staff.
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Amita
Level 3 Local Expert
September 19, 2022
There is no sadder story in the world than the story of a spat on client. Which, translated from ancient Shakespearean, means "customer orientation below the baseboard" or "Happy New Year. Fuck it"
We are a regular customer. After the next purchase, an email arrived saying that you can get bonuses for these purchases – 50 for each (see the screenshot from the letter). We prepared reviews, photographed the child, and the game began ... a quest of a lifetime. There are non—working buttons in the letter, there is just confusion on the site, a chat with the support service is like a wall (even in small things: you warn that you cannot answer the call and ask to correspond in the chat or by mail – no, they will call), letters are another portion of peas against the wall.
Total.
Due to their misinforming offer, I spent my time (to no avail) to figure out how to leave feedback on their website, and then in my personal account. I am the kind of person who will do everything by himself as much as possible to figure out what is not working, and only if he cannot solve the problem in any way – he will bother people. That's what happened — and I wrote a request for help in the chat. So, once again, I spent my time on their website to find an opportunity to take advantage of the offer from their letter. I could not do this either on the website, in my personal account, or by following the link that was indicated in the letter. I even checked all the data in my personal account, suspecting that something was wrong with my account, incorrect or incomplete data. I spent my time figuring out how to get the 100 points they claimed.
It turned out that there was a mistake on their side and this offer was not for me at all (although, please note, the goods in the letter were indicated correctly — exactly the ones we bought), and as a spit — 10 points for inconvenience.
For the commenters who like to argue (and also for the patient victims /sorry, nothing personal/ who agree with what they give) the dry residue:
THEY indicated the goods that I bought in their store. I did everything THEY said to participate in the promotion and get 100 points. And I did not receive the bonus THEY claimed.
I think (or rather, I did; I don't think so anymore) that the reputation of such a store (company) is so good that in this situation the solution should have been exactly as stated in their proposal. This would be the real customer orientation of the 21st century.
P.S. After that, another letter was written for them, as a hint (the hope that the "wrong person" was responding to the appeal and did not understand the situation), that the so—called "regulations" — on the basis of which points can be credited - is exactly the letter that they sent to me with an indication of the goods purchased in their store. To which the reaction was "You have already been answered." So, alas, the company is disgustingly hopeless in terms of customer orientation.
P.P.S. And the level of service that the SportMaster himself claims is "optimal" (see screenshot), it turns out to be nothing more than a blatant lie. It's a shame, guys, it's just a shame.
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Максим Л.
Level 4 Local Expert
January 8, 2022
The store sucks, there is no choice of shoes, most of them are far from the best models, there are a lot of defects, compared to the Sportsmaster in Smolensk, for example, the assortment is at least 10 times smaller! In an hour and a half of fitting, not a single consultant came up. I come across used shoes, for such a price, sorry. It's just that there is no alternative in Vitebsk, there are no normal sports shops.
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Дмитрий Гурьев
Level 3 Local Expert
October 20, 2021
A good store, a very large selection of both shoes and clothes, sports equipment is also very much, tents, pots and all utensils for hiking are all there, I advise everyone!!!
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Povalkovich Zhanna
Level 6 Local Expert
March 18
My favorite store!
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Эльдар Молодой
Level 13 Local Expert
January 22, 2023
The only sportsmaster in the city where there are no all sizes of goods and good discounts, such as in Minsk.
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Сергей
Level 7 Local Expert
July 2, 2022
The store is normal for Vitebsk, but the prices are much higher than in Russia. And there are practically no shares. There are a lot of goods on promotions in Smolensk, and good prices. We do not have such, although there is one network.
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Анатолий Машков
Level 4 Local Expert
April 18, 2022
A store of branded sports items at very impressive prices. I consider the main disadvantage to be the presence of only one copy each - if your size is the most popular, there are few hopes to find it for the promotion.
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Александр Чалышев
Level 11 Local Expert
November 23, 2022
A very poor assortment. Mostly walking shoes. Not for all kinds of sports. And mostly the inventory is cheap
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Эксперт
Level 27 Local Expert
May 25, 2021
How to say it. A decent sportswear store. The choice is huge, all well-known brands are represented.
The price, in principle, can be said to be normal.
The staff is friendly and always on guard to help you.
5 points
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Игорь
Level 18 Local Expert
January 30
Good assortment, we are pleased with the promotions
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Алекс
Level 8 Local Expert
September 2, 2022
That's how long I don't come here, I don't understand what criteria they use to recruit employees here, it feels like they are not interested in sales at all! Only the last time I saw an adequate seller who answered all my questions and did not leave me until I told him myself. And so a normal store, but it's far from the level of the Russian Federation!
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Анастасия
Level 4 Local Expert
July 25, 2022
I don't understand how an expensive sportswear store can have paid packages when other stores are MUCH cheaper, there is no question of buying a package!
And also - teach your employees to report promotions at the checkout and not to sell unnecessary trifles for useless "bonuses"
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Светлана Заровская
Level 11 Local Expert
August 11, 2022
The assortment list is not bad, the quality of things also stands up to criticism. Thanks to the efficient and caring staff for their hard work. We have visited and will continue to visit. Holding promotions and discount days is also good. Thank you.
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Ваня Гордей
Level 3 Local Expert
September 18, 2023
The staff is terrible, the administrator is stupid, she can't add up banal numbers. According to the assortment, it's not bad at all
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ванчелло
Level 7 Local Expert
May 5, 2021
A good store, was here recently, there is a huge amount of sports available. Of course, prices sometimes bite, but you have to pay for high-quality goods, you know.
Of course, I am very glad that it has opened with us.
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Дмитрий Финагеев
Level 6 Local Expert
February 18, 2024
A good store with good clothes and shoes.
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Светлана
Level 12 Local Expert
September 7, 2021
We went in after work with our spouse to choose sneakers and issue a cashless invoice for them. Not once has a single consultant approached us during the entire time of our fittings. And when they decided on the size and model, they asked about the bill itself. The administrator stated that it would not take long to introduce a new counterparty, but she would not do this today. It's at 19.00. Come tomorrow during business hours until 21.00. It's strange, if not for a long time, then why not. And why did she refuse to check whether there is such a counterparty in the database at all. Maybe you don't need to make it! But, we wasted our time today! And she still has work hours. And no one has postponed our product until tomorrow!!! And this is a private business??? Is this a fight for a client? And this is not a market with sneakers for 80 rubles! This is a well-known retail chain!!! Or did we get something wrong, did we come to the wrong place?!
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Юрий Киташёв
Level 5 Local Expert
January 7, 2023
Cool store, professional staff, very pleased with the bonus program
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Алексей Шупейко
Level 9 Local Expert
May 1, 2022
A normal sports store. Running sizes are not always available, but still the largest selection of normal shoes and clothing
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Валя
Level 13 Local Expert
February 19, 2023
Prices are metropolitan+(
The consultants are polite, but the choice by category is not very large
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юрий бабусенко
Level 6 Local Expert
November 2, 2023
A very good sportswear store and not only
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сергей семенченко
Level 9 Local Expert
June 1, 2022
Finally, a sportsmaster has been opened in Vitebsk! The room is much smaller than in the same Smolensk, and the assortment of goods is scantier. The prices are not small, but with discounts and bonuses you can get hold of something.
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Андрей Федусов
Level 3 Local Expert
July 24, 2023
Great selection, excellent quality and service
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Артём Лавренюк
Level 15 Local Expert
January 30, 2022
A large store with a lot of goods. Fitting rooms are not very conveniently organized. The service at the checkout is very slow, which spoils the whole impression of visiting the store
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В
Level 14 Local Expert
August 4, 2024
A great store with great prices and promotions.
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макаров сергей
Level 9 Local Expert
July 3, 2023
Pyaterochka, but there is a small one.It was possible to locate the store on the ground floor of the shopping center.It is inconvenient to take out bulky items from the second floor.
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Fantrella
Level 13 Local Expert
June 27, 2023
The assortment is usual, as in Russia, nike and pdidas are gone, it's boring
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marruussiia
Level 10 Local Expert
July 9, 2021
A cool store, we have been waiting for its opening for a very long time, a good selection of goods. Be sure to take a discount card, Sportmaster has a good loyalty system.
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Владислав В.
Level 16 Local Expert
September 11, 2023
There are good discounts, a good store
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Андрей С.
Level 10 Local Expert
May 8, 2023
Consultants who are always busy with something incomprehensible, doing a great favor to provide the right size of the product after 20-30 minutes.
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Виктор Гущинский
Level 7 Local Expert
September 18, 2022
The best store in the city! Convenient location, good prices!
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Александр Богданов
Level 5 Local Expert
October 18, 2021
A great store, not a bad assortment. Of the cons. There are not enough sellers in the hall. The prices are too high for Vitebsk.
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Сергей Медведев
Level 5 Local Expert
October 12, 2023
Choice. Discounts. The quality is all on the level