The service was very poor and completely unacceptable. On Thursday, January 15 at 10:00 PM, at the Stars branch, we were given the wrong order. When we pointed out the mistake to the employee, she refused to admit it and started shouting in a racist and rude manner. This employee and the other staff members engaged in the same unprofessional behavior. What happened shows a lack of respect and a complete absence of professionalism. I hope the management takes this matter seriously, as continuing such behavior will lead to the loss of many customers. Honestly, it is clear that these employees are not suitable for a job that requires interacting with people, and they may be better suited to a workplace that matches their poor attitude. I advise Arabs not to visit this branch, as there are racist individuals working there, which is evident in the Google reviews.

bebe4253263

Level 14 Local Expert

A good café distinguished by its seasonal drinks

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Александра Москвичева

Level 10 Local Expert

Конкретно кафе на Н.Арбате прекрасно. Зал скромного размера, столов много и почти всегда можно найти место. При этом ни разу не пришлось проталкиваться по головам сидящих на проходе гостей или ощущать себя в одной компании, сидя за разными столами. Зона заказа организована удобно, местные сотрудники великолепно понимают просьбу: «пряно, но не сладко» для новогодних напитков. Чисто, столы всегда убраны после предыдущих гостей. Кофе достойный. Что ещё сказать? Думаю, что когда статус «selected» дали соседнему заведению, то ошиблись : заходить сюда несравнимо приятнее.

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Stars Coffee

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