I made an appointment in advance, more than 2 weeks in advance, I was sent a reminder about the cost and time of recording, the day before the recording I was asked to confirm the recording, I confirmed it! As soon as I entered the studio, master Irina announced on the threshold that the cost of the service had increased! And with the claim THAT I SIGNED UP INCORRECTLY IN THE APPLICATION MYSELF!!! In their app!!! Can you imagine?!)))) I signed up to be beautiful for my birthday! After I was outraged by the communication with the client and wrote a complaint, Irina refused to give me eyelash extensions!!! Can you imagine?! Having said that she is not interested in the rules and legislation that protects consumer rights, that she is self-employed and does not care)))) Well, I will deal with the issue of clarification for Irina, and the heads of this studio, so that they know how to communicate with clients! And that he is the law for everyone! And you can'T change prices at the click of a finger and deceive customers upon arrival at the studio! The amount is small, it's not the point, but how Irina behaved, there was not a word SORRY that it happened, but there was only indignation that I DID SOMETHING WRONG!!! Dear visitors, specify the cost yourself in advance, or they will make you so guilty that they raised the prices And spoil your mood and holiday)))
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4
Катя Г.
Level 2 Local Expert
August 25, 2024
Instead of the stated 1.5 hours, they increase all 2 with a tail (volume 1.5 d). After making an appointment on the phone to remove eyelashes without subsequent extension, I transferred it myself via the Internet to another convenient date. A day later, a message arrives in Viber and it turns out that you can sign up for withdrawal only in the evening after all the clients, otherwise, the quote "the masters lose money on you." No one prescribes such detailed details anywhere and does not speak out in advance. I recommend avoiding it
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Nastya Butrimovich
Level 3 Local Expert
November 25, 2024
Customer orientation nervously smokes on the sidelines. The masters have lunch, and then you breathe it for 2 hours. 40-50% of eyelashes fall out after a week. Gluing is generally a separate story. In my entire history of building up, it was the only time I was hurt.. the remover is so nuclear that it is impossible to open your eyes. During the build-up, the glue gets into your eyes, which subsequently means that you will walk with red eyes for about 2 more days. The idea is interesting, but very very incomplete.