I made an appointment in advance, more than 2 weeks in advance, I was sent a reminder about the cost and time of recording, the day before the recording I was asked to confirm the recording, I confirmed it! As soon as I entered the studio, master Irina announced on the threshold that the cost of the service had increased! And with the claim THAT I SIGNED UP INCORRECTLY IN THE APPLICATION MYSELF!!! In their app!!! Can you imagine?!)))) I signed up to be beautiful for my birthday! After I was outraged by the communication with the client and wrote a complaint, Irina refused to give me eyelash extensions!!! Can you imagine?! Having said that she is not interested in the rules and legislation that protects consumer rights, that she is self-employed and does not care)))) Well, I will deal with the issue of clarification for Irina, and the heads of this studio, so that they know how to communicate with clients! And that he is the law for everyone! And you can'T change prices at the click of a finger and deceive customers upon arrival at the studio! The amount is small, it's not the point, but how Irina behaved, there was not a word SORRY that it happened, but there was only indignation that I DID SOMETHING WRONG!!! Dear visitors, specify the cost yourself in advance, or they will make you so guilty that they raised the prices And spoil your mood and holiday)))
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Елена Котова
Level 2 Local Expert
June 3
I have been increasing my eyelashes for 7 years, almost without interruptions, and during this time I have managed to visit many masters, but I have not met such a terrible attitude anywhere else.I was with the founders Stas and Larisa at the build-up. The masters absolutely do not admit their mistakes, they stuck eyelashes on the eyelid without indentation and try to prove that they made perfect eyelashes, and it does not matter to them at all that your eyelashes will deteriorate after a while or your native eyelash may not even grow, because the artificial one will vomit when regrowing.To the last, they will claim that you have been given gorgeous eyelashes.It's just a terrible studio, they'll do better anywhere else and tell you to write if anything happens.Overpriced price, although it is better not to go for free.But yes, they do it quickly.
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Катя Г.
Level 2 Local Expert
August 25
Instead of the stated 1.5 hours, they increase all 2 with a tail (volume 1.5 d). After making an appointment on the phone to remove eyelashes without subsequent extension, I transferred it myself via the Internet to another convenient date. A day later, a message arrives in Viber and it turns out that you can sign up for withdrawal only in the evening after all the clients, otherwise, the quote "the masters lose money on you." No one prescribes such detailed details anywhere and does not speak out in advance. I recommend avoiding it
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Алина Ильюшёнок
Level 2 Local Expert
September 25
Hello! I do not advise you to come to this studio. I made eyelashes on Monday, on Wednesday (i.e., black for 2 days), half of the right eye has already fallen out, the left one is still holding. Eyelashes were made in a time of 2 hours and 10 minutes. 2 masters worked!They did it terribly, glues are visible, the masters were not experienced, in the end one eye was completed by the administrator. Naturally, the administrator balked and said that these were not students (
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Маша М.
Level 5 Local Expert
May 3
I do not recommend it. I went 2 times to different masters because it was urgent and my master could not. We were disappointed both times. The remover is kind of vigorous, the masters behave unprofessionally the first time they ate in front of me and sniffed the sausage the whole process, the second time when it was unpleasant for me, the master clucked that I was not lying still. I thought it would be fast, but 1 person makes it faster for me. And it's unpleasant when two people are breathing over you.
The eyelashes were not made according to the scheme, it turned out to be very long and thick, two times the eyes are different. And they fall out in different ways: it falls out of one eye, the second one holds on.
In short, the idea is interesting, but the quality and service leaves much to be desired. When asked to redo, they said the cost of almost new eyelashes, although there was not much to redo
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Blonbluefun LuV
Level 3 Local Expert
February 2
A review of the masters at the Lighthouse. Victoria and Anastasia. I usually make eyelashes from another master, but she is on vacation, so she signed up for this salon. I have been building up my eyelashes continuously for 4 years, but this is the first time.
1. Of course, I was attracted by the 4-hand service, which, in theory, should be performed faster than the standard build-up by one master in two hands. But that was not the case. Two masters increased the time by 1 hour and 50 minutes. The volume is 2D. My master builds up eyelashes in 1 hour 20-30 minutes.
2. The remover literally corroded the mucous membrane of the eyes, to which I was told that this was normal and I needed to be patient and rub my eyes well. As a result, wild discomfort and burst blood vessels in both eyes.
3. The masters did not hesitate to whisper and say nasty things about their colleagues.
Of the advantages:
The effect turned out to be beautiful.
How the eyelashes will manifest themselves over time is unclear and how long they will last, but definitely not a foot in this salon anymore. Burnt eyes are not worth it, and there is also no desire to listen to gossip and nastiness from some colleagues to others. Discuss this, girls, at least not in front of customers
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Оу Ок
Level 3 Local Expert
February 21
I was with Irina and Valeria for a build-up. It feels like the masters are of different levels.
One eye is generally well made, glues are visible on the other, some eyelashes stick out in different directions, and in one place it is glued so close that it is unclear whether it is glued to the eyelash or to the eyelid. in addition, there are questions about the quality of materials:the next day after the build-up, both eyes were reddened, one with a painful sensation. Yplaces also removes reviews with a mark less than 5. I absolutely do not recommend it.
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Ульяна М.
Level 5 Local Expert
January 4
I've been building up my eyelashes for a long time and everything has always been fine. Emilia and Tatiana visited the masters. As a result, for the first two days I could not fully open one eye, as there was a feeling that there was some kind of speck in the eye. After that, when they started to fall off, I saw a huge horror! There are only glues and there are no eyelashes left at all! Although, all my life I had thick beautiful eyelashes, before this hike. I left a review on their Instagram so that they would explain the reason to me, so they just blocked me!!
Girls, I do not recommend this place if you want to leave your eyelashes!
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Жанна Шабанова
Level 2 Local Expert
June 25
I make eyelashes from Marina, Ekaterina. The girls are just super masters of their craft, I recommend them very much.
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Кристина Г.
Level 4 Local Expert
January 20
Information about the services is presented incorrectly and misleads customers. I chose this "studio", although it was correct to call it a "training center", based on advertising in the IG, as they promised a quick build-up, and for me it is very valuable, besides, there was a choice of recording for the nearest date. In the recording window, when I selected the masters, the build-up time was indicated 1-1.5 hours. As a result, the usual 2d build-up with removal without any effects was done for 3 hours!!! In 4 hands! And these were the masters who took the courses a couple of days ago. I have nothing against novice masters, everyone started once. But the "salon" deceives customers by keeping silent about it. Clients expect a certain level and time for the procedure! In short, this is a terrible place and I don't recommend it to anyone! For those prices, you can go to a good proven master and increase it in 2 hours and without gluing. And here the owners only profit from the masters and the turnover of customers, deceiving them.
See original · Русский
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Анастасия Ж.
Level 2 Local Expert
December 12, 2023
I visited the studio on the recommendation of a friend, and her friend advised her, I came and realized why everyone recommends coming here for eyelashes.
I have complex eyes and usually the masters do not fill in all the eyelashes and the inner corners are always empty, but here the girls made me 3d with removal in an hour and a half, thick, smooth and beautiful, two identical eyes! I have never had such a 3d before from any master! I will definitely come again, thank you for your attentiveness and professionalism, I will also recommend you!
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Светлана Машкало
Level 3 Local Expert
October 17
Good staff, very friendly, attentive, the masters are just fire, the sock is 1.5 months, the eyelashes are 100%
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Ванда П.
Level 3 Local Expert
September 28, 2023
Hello. I want to leave my feedback. I've been building up my eyelashes for 2 years now. It's always the same. I saw an advertisement for the salon and decided that it was cool to reduce the build-up time. I went 1 time to the masters Anastasia and Valeria. She told me what I needed, and the girls started. Everything was fast, I liked it. As I was wearing them, I realized that they are worn quite differently, one eye is normal, the second is strange, this has never happened. But I thought it seemed. I decided to go 2 times to the masters more expensive, 2 Marinas, by the way 63p for 2d. I had no eyelashes at that time, they asked what I wanted, I answered. But I forgot to say about the bend, and no one asked me, they probably did it on their own... again, they did it quickly, I paid off, came home. I look, but the eyes are just different. One eye is twisted, the other is straight. I start writing to the manager in Viber, I throw off the video, they tell me you need to comb your hair normally, the eyes are the same. I didn't have time to swear and redo, I flew away on vacation. And here's a photo after 10 damn days of socks. Then everything became so obvious, and I could see it right away. One eye is thick and straight, the other is somewhat sparse and twisted. The manager assures me that this is a twisted bend with. But it is not. I do not advise at all, I stayed on vacation with different eyes.
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Valeria Dedyulya
Level 2 Local Expert
January 5
I was in this studio and was delighted, all the masters are professionals in their field, they make eyelashes efficiently and quickly, pleasant to communicate with clients and with each other
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Кристина Клименко
Level 2 Local Expert
February 9
I was in the salon on nemiga. The girls are very friendly and neat! We did it quickly, I am very pleased with the result. Now I will always visit this studio.
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Лиана Полоз
Level 5 Local Expert
June 5, 2023
Я вчера была в вашей студии на ресницах, в 17:00
Я просто сама мастер, не по ресницам, но все же, и понимаю, что может быть, а чего в студии недопустимо.
Я делаю процедуры в студии и почему люди ходят в студию, правильно, за сервисом. Я ожидала от похода на процедуру, во первых, эмоции
Во вторых, сервис. Это важно. Я не пришла на дом к мастеру, где она там сама себе хозяйка.
Первое, что смутило, когда зашли мастера в кабинет, они просто спросили «Вы к нам?», я ответила «Я не знаю»
Мастера мне не представились, в дальнейшем не спросили как зовут меня и как можно ко мне обращаться(
Я делаю процедуру наращиванию ресниц 2 раз и особо не разбираюсь в материалах и составах, но предупредила девочек, что мне нужно натурально. Первый раз делала 1д, сейчас говорю давайте 1,5д попробуем. Уточнила, будет ли это натурально и подойдет ли мне, не будет ли слишком густо и т д, мне сказали будет все ок.
Еще предупредила, что у меня очень чувствительные глаза.
Далее мне стали снимать старые ресницы, и на этом этапе мне стоило встать и уйти. Потому что мне что то нанесли, стало сильно печь, чесаться, прям до боли. Было очень очень больно, текли слезы, я даже встала с кушетки, чтоб смыть от этого глаза.
Далее уточнили тонкие реснички или потолще, я сказала я не знаю, как будет лучше, по итогу мне ничего не посоветовали и я сама определилась с тонкими. Нарастили быстро, нормально.
Далее снимая скотч, мне тоже было больно, я об этом тоже сказала.
Но когда мне принесли зеркало, чтоб посмотреть результат, я чуть не заплакала. Это толстые, длинющие, густые ресницы. Мой запрос не выполнен.
Я спросила, почему так много и густо, мне сказали, ну так у вас свои ресницы густые…
Почему мне это не сказали на этапе консультации, которой и не было
Почему мне не сказали, что натурально с 1,5д у меня не получится?
Я очень расстроена
Далее я сказала, что очень непривычно, огромные и большие, мне сказали ПРИВЫКНИТЕ
ПРИВЫКНИТЕ??!!!!!!
Серьезно? Это студия?
Вопросов по качеству работы нету, потому что я не особо пока что в этом разбираюсь, но вопросы по сервису и по тому, что мастера просто не услышали мой запрос.
Я им ничего не сказала, потому что растерялась и уже после меня был клиент, и позорить их и кричать, чтоб сняли мне этот ужас я не хотела, поэтому пишу вам.
Я думаю, что владельцы этого бизнеса долго шли к тому, чтоб его развивать и он процветал, а такие мастера в вашей студии, просто губят годами наработанный опыт…
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анечка
Level 9 Local Expert
March 16
I just don 't advise it ) the management does not know how to perceive criticism adequately , and immediately begins to swear , endless staff turnover , which indicates instability and hardly good quality
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Юлия Сугак
Level 6 Local Expert
May 20, 2023
Лучшая студия по ресничкам
Хожу к ним второй год, ни разу не было нареканий ни по качеству, ни по носке
Делала у разных мастеров, все очень внимательные девочки
Ношу месяц спокойно
Единственное, надо записываться заранее, окошек мало
Виктория К.
Level 4 Local Expert
February 7, 2023
Плюсы: мастера в две руки делают ресницы быстро — за 1,5 часа. Студия в центре Минска. Срок носки ресниц 3-5 недель в зависимости от мастера.
Минусы: 1. Качество материалов оставляет желать лучшего: патчи остаются комками на ресницах, сами ресницы "пластиковые" и толстые.
2. Текучка мастеров, из-за чего нельзя пойти к мастерам, которые тебе однажды сделали хорошо, потому что они уходят и меняются на новичков. Хотя топ-мастера с опытом тоже косячат (это удивило).
3. Качество работы посредственное. Ходила раз шесть к разным девочкам, и 4 раза из 6 что-то было не так: то склейку ресниц не проверили (очень торопились домой) и глаз резало, то наклеили на веко ресницы (тоже дискомфорт), то левый и правый глаз по-разному сделали (один гуще), то выпали быстро.
4. Для меня это минус, но тут субъективно — в студии любят большие объемы 3-5-D и постоянно уговаривают сделать пожирнее. Натуральность у них не котируется.
5. Мастеров научили работать с возражениями специфически. На замечание типа "один глаз выглядит гуще второго" отвечают "нет, так не скажешь". Или я говорю, что глазу дискомфортно, а мне отвечают, что там просто реснички так стоят, мол, в моих ресницах проблема, а не в работе мастера.
Не советую студию, если вам важно именно качество, а не скорость работы.
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Алёна Ч.
Level 5 Local Expert
August 23, 2023
Замечательный центр!
Только они делают ресницы в четыре руки за час!
Шикарные ресницы мне сделали: дизайн, моделирование, изгиб и носила месяц без проблем!
Только к ним!
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Ди
Level 3 Local Expert
June 30, 2023
Очень понравилась мастер Алина, делала мне бровки, очень приятная девушка,приятное общение, нежные ручки и офигенный результат😍
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Екатерина Боровикова
Level 3 Local Expert
June 11, 2023
Проходила у них курсы по наращиванию ресниц со стажировкой, знаний вы не получите, на стажировке никому до тебя нету дела, как хочешь так и учись, стажируешься ты одна,НИКОМУ НЕ СОВЕТУЮ приходить туда в качестве модели, поберегите свои глаза.
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Александра Б.
Level 3 Local Expert
August 21, 2023
Отличные мастера, в 4 руки наращивают быстро и качественно. Две Анастасии просто огонь 🔥🔥🔥
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Serega
Level 6 Local Expert
December 27, 2023
The studio is super, the girls are on top, the atmosphere is great
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Настя К
Level 9 Local Expert
October 1, 2023
Convenient location, but inexperienced craftsmen.
! To everything else, a star for what they were ready to redo
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vanila
Level 10 Local Expert
December 23, 2021
Было бы это мое первое наращивание , я бы думала , что это нормально …. Но !
В первый день все было хорошо , на второй день посыпался левый глаз , просто дождь из ресниц !!))) Правый держится , молодец )
И это перед новым годом !
По итогу и недели не прошло , а на левом глазу скоро ничего не останется .
Ужасно ..
не советую тратить здесь свое время и деньги . Учитывая , что у предыдущего мастера я лежала 2 часа , а здесь в четыре руки делали 2.20 !
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Алина Стрельцова
Level 4 Local Expert
September 16, 2022
Крайне не рекомендую, ресницы сыпятся уже на третий день после наращивания, по обращению по гарантии стараются сделать так, чтобы вас просто не записать.
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Артём А.
Level 3 Local Expert
October 13, 2021
Ужасно, девушка делала там ресницы после проверенного мастера, продержались три дня и начали впадать, на просьбу вернуть деньги отказали, только переделать, но смысл переделывать у бестолковых мастеров
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елена
Level 24 Local Expert
October 12, 2021
Ходила к ним на реснички. Мастера своего дела. Атмосфера спокойная, что не мало важно. Работы на высоте, без склеек.