Today I ordered the Palermo heated towel rail and the connection corners to it. All questions were quickly agreed upon and sent by courier. The courier agreed on the time and arrived on time. The goods are packed - my respect: everything is neat, in boxes, bags; receipts, certificates, passports, coupons. the manuals are in the file. The thing itself looks solid and high-quality. The color is smooth. I hope it will last a long time. It is especially pleasant that the product is domestic. Good luck to your team!

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анна варивоцкая

Level 2 Local Expert

Dear customers, do not be fooled by the beautiful appearance and description of the characteristics of towel warmers manufactured by Steenox ... this is not true at all.During an independent examination, it was found that neither the thickness of the metal nor the composition of the stainless steel correspond to the stated characteristics ... instead of 2 mm, the wall thickness of the pipe is approximately 1.4 mm ... and the elemental composition of the metal revealed that the pipes also do not correspond to the composition of stainless steel AISI 304 due to its low nickel(NI) content In As a result of this purchase, my apartment was completely flooded, and the heated towel rail just exploded.The reason is a manufacturing defect in the form of a weld defect.The heated towel rail was purchased in 2022, and after 3 years of operation it simply exploded.Moreover, instead of taking part in clarifying the circumstances of the incident, the company's management did not even attempt to understand the situation and take part in the examination.I had to do it on my own and at my own expense.At the moment, the case is being considered in court, and the company's management is simply delaying the process. Do not repeat my mistake by believing the advertisement about a quality product.I hope my sad experience will save someone.And don't forget to insure your apartment if you have already bought a heated towel rail from this manufacturer.

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Дмитрий Анциферов

Level 4 Local Expert

I bought a towel and radiators.Everything was told and quickly picked up. I really liked the store, a large selection of models and pleasant staff. I recommend it!

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