Studio Slavnaya
12 reviews
March 23
I really liked it, customer orientation, cleanliness, Ekaterina performed the massage 100% conscientiously, relaxation and health benefits, high-quality cosmetics, professional care, I recommend it!!!!
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September 1, 2024
Good afternoon, everyone! I visited Daria's cosmetologist for carboxytherapy, before that I did the procedure in a salon in Warsaw and was very pleased with the result.
In this case, at night (8 hours after the procedure) I woke up from severe itching, my whole face is red, enlarged pores, rash all over my face. I came with virtually completely healthy skin. The specialist did not conduct a skin reaction test, the compounds were burned very strongly during the procedure itself.
The money was returned, the mood was spoiled, time was spent, there will also be costs for restoration accordingly.
I do not recommend it
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1
April 20, 2024
How easy is it to spoil an established opinion?
Imagine: Saturday morning, come for a massage on a positive and enthusiastic basis, knowing that you will spend the next hour perfectly. The mood for the whole weekend is provided. And then they tell you that the recording has been canceled... The level of confusion increases: it was recorded in advance through the application, the day before the recording was confirmed with the administrator, moreover, there is no message about the canceled session in the application itself. By chance, of course, the nearest window (half an hour from mine) has already been booked, the client is on the way and cannot arrive later. How do they solve such a sensitive issue? No way. Priority is given to the next client, and I am offered to just come to another window. They safely close their eyes to my wasted time and falling apart plans for the day. Would you agree that it is not a very elegant solution for a joint on the part of the company, and not the client? I come to a salon of a certain level, and not to Aunt Zina's apartment, so I expect to receive an appropriate level of service and respect. You don't get a moral response to a mistake on the part of the administration (the whole situation was positioned as exclusively my problem, a laconic "sorry." casually thrown at the reasonable question "how can I be sure that this will not happen again?"), nor financial compensation (free admission, yes, a banal discount or some gifts from the salon, I'm already silent about the money for a taxi back and forth to arrive at another window). No way. Considering that the salon recently celebrated 6 years, I don't think it's the first time that recording overlays are happening. I understand everything, everything happens and is easily solved. But I consider it inappropriate to do this at the expense of the client.
The mood is spoiled, the nerve cells are spent. To call it just a "sediment" does not turn the tongue, despite the amazing massage as such. There are no questions for him, everything is wonderful, comfortable, polite, efficient (Anastasia and Daria had it). Thanks a lot to the girls!
Another nuance is that I found out about the existence of a subscription that gives a discount only on the third visit, having got to another receptionist girl. It's a small thing, but it's unpleasant.
I would also like to note the general atmosphere of the salon. Everything is beautiful and aesthetically pleasing, the eye is happy. You can treat yourself to a cup of tea and coffee after a session with a delicious chocolate bar. Well, it's cool!
P.S. as it turned out later, in one branch there was an appointment for a different massage for two Victorias, one of whom asked to cancel the visit via Instagram, which was mistakenly made by the administrator for my record
P.P.S. I hope that the company will listen and work on the mistakes, but I really like massage, I would not like to give it up
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1
May 11, 2024
Excellent cosmetology, premium class. Polite staff, excellent service,
great specialists.
I definitely recommend it!
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1
June 2, 2023
I've been going there for more than six months for a massage. I went pregnant, now I go after the birth of a child, I restore my strength. Wonderful staff, wonderful girls. I'm already dragging my whole family in, and they all come very happy too and want more. Thanks!
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October 31, 2022
An excellent massage studio with very attentive craftsmen and administrators. I went for a massage for pregnant women, the administrator offered to help me put on shoe covers - so cute) while waiting for the reception - tea, coffee, water. The massage itself was great, the master worked very carefully on all the zones, the degree of pressure is what you need! There is a 10% discount on a subscription of 5 sessions. One day I will come more than once)
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June 22, 2022
A very cool beauty salon!!!!I want to come back again and again!I go to the cosmetologist Margarita-a master of his craft!And for a massage with Ekaterina!Very good craftsmen!Special thanks to the admins for the greeting!
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May 25, 2023
Excellent studio, the staff is very attentive and caring. I get great pleasure from every visit 😊
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1
November 24, 2022
A pleasant and cozy studio . Good craftsmen work here. If you want to get results and have a good time, then I recommend it. She met my expectations on 💯
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March 10, 2023
Nice staff. Cosmetologist Daria is a 10-point pro
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1
July 26, 2021
Good salon, pleasant atmosphere, qualified staff..
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February 14, 2022
A good massage
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