Sulpak

4.8

1010 ratings

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Dr X

Level 6 Local Expert

There is an electronic showroom and you will find many types of original products of international brands in it.

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Nataliya O

Level 2 Local Expert

I like this Sulpack of Good managers.I would like to mention Tatiana the manager.She is always friendly, she will tell you everything about any technique.A wide range of equipment.Bonuses are sent after purchase.

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Konstantin Ognev

Level 10 Local Expert

One of the chain stores, a large bright pavilion, the consultants were friendly, told and showed everything they were interested in about the robot vacuum cleaner. I am quite satisfied with the quality of the service.

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Anonymous review

On November 9, 2024, we bought a refrigerator. Delivery was promised on November 11. They called on the day of delivery, but they never arrived. The next day, dealing with the manager, they promised to bring it on the 13th, referring to the workload. However, they didn't bring it that day either. They promised the next day, but a message came about the postponement to November 15th. The goods have been dragging and beating on board the car for 4 days from moving around the city. In this regard, I have to abandon the product, because I doubt its internal integrity and its internal technical parameters! Sulpak's reputation is ruined because of the courier company! It's a shame that managers cover for them and do not bring the matter to its logical conclusion...

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Зере Қадыл

Level 5 Local Expert

*Easily found the right product in the store. The choice is wide, prices are affordable. The staff was polite and helpful in advising. The equipment I bought is of high quality, everything is working properly. I'm satisfied, I'll take it from here next time too!*

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chipa001

Level 16 Local Expert

There's really no one to buy sulpak cream, so you have to buy it there! But there is a large selection of brands and products. But always something doesn't work or is broken. I have to return it and change it. I bought a manipulator, they brought a broken laptop, and a week later the speaker broke down. I bought a sterile car, it turned out they had already returned it, they fixed it and sold it again! It's not a decent network, and they like to sell televisions from storefronts that they don't turn off for a year.

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Алмас Салимов

Level 10 Local Expert

There is a large selection, for a very long time in this place, there is practically everything you need here, we always try to buy in this store if the price is right.

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Лариса Ланчева

Level 6 Local Expert

The store is good. The service is excellent. The consultants are polite, and very fast (in the truest sense of the word) The girl who handled my purchase helped 3 other customers. I walked and looked at the product longer than I made the purchase. They answer any question about the products. Well, if you want people to be polite and in touch with you, treat people the same way. And then there will be no bad sellers and scandalous buyers!

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Алия Балыкбаева

Level 9 Local Expert

About a month ago, I went to this store to buy an extension cord. There is little choice. So far I have found a consultant, I have found an extension cord model and this consultant tells me that the extension cord is expensive, i.e. 12 thousand tenge. Did I misunderstand? Maybe I looked like a bum? But, no. She looked as neat and stylish as ever. Fragrance - Kenzo, Tissot watch, crocodile bag. What was that? Or should I have walked into the store and fanned myself with a wad of cash?

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Аль-Таир

Level 10 Local Expert

The store is large, the assortment is too, the employees are responsive. However, it was never possible to buy anything in it. The desired product was located outside this store (either at its competitor's or in its network, but at a different address).

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Акжан Конысбаев

Level 3 Local Expert

I bought a computer, as a result, everything is working well and the consultation was on the level, I will definitely come back again and buy something

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Давид Светлячок

Level 3 Local Expert

We bought a gift card for 20,000 tenge and came to buy, but there was ZERO. They forgot to add a bonus. Thank you May 9th is ruined! Don't buy gift cards, the cashier says they often do.

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Елена Манина

Level 9 Local Expert

Sulpak is a great store. The range is always at its best, new items are right there. The city center. Availability. Choice. Everything you need. Sulpak doesn't need any additional advertising. So everything is fine 👍

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Сулу

Level 8 Local Expert

I bought a Hyer refrigerator, so they gave us a microwave as a gift! There are also bonuses, we bought a razor for my husband with them! Great! And the equipment was delivered immediately, everything was connected at once! We were very grateful for the friendly service!🙏🏻❤️

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Maxim G.

Level 3 Local Expert

I came to the store and bought a microwave. When I was there, the seller made the delivery on 01/32.25 it was a gift. In the morning I'll check it turns out on 02.01.26. The seller lied

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Динара Кумыспаева

Level 7 Local Expert

Everything is great, in the sales department, however, the service center leaves much to be desired, I recommend that you clarify all the details regarding service during the purchase and what falls under the warranty and exchange). I solved the problem, but I had to go from one end to the other. In general, thank you, the store staff, for the excellent selection of the column (xiomi) and the electric kettle.

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Екатерина Серебрянская

Level 5 Local Expert

Hello! This is the most remote Sulpak from us, we would never have come here if it hadn't been for an accident. We bought a washing machine over the Internet and randomly chose "pickup"... But it turned out that wonderful guys work here, helped to arrange and ship the car, paid a lot of attention and care. Thank them very much!

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Аскар Есимсеитов

Level 4 Local Expert

The location is perfect, everything is modern, cool, the range is huge.

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Dr AVK

Level 8 Local Expert

The store is bright and the atmosphere in it is welcoming. Consultants are always ready to help. I have already bought a lot of things in this store and have never been disappointed. I recommend this store to everyone.

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544185 Головенко

Level 2 Local Expert

Today at 12 o'clock I had an extremely unpleasant incident in the parking lot of this store. When leaving the parking lot, I inserted the ticket into the machine, after which the ticket fell into a dumpster, and the barrier did not open. All this happened in front of the guard. Additionally, he was joined by a Russian man, aged 40-45, without a badge and other identification marks of a store employee (a vest, as other people had). He refused to give his last name, conducted the conversation in an extremely rude form, a phrase that was repeated by the refrain - I don't owe you anything., was rude. I am a disabled person of the 2nd group, a car with a disabled sign, he forced me to pay a fine for losing my parking ticket and only then I was able to leave. To my objections that the disabled should generally be provided with a barrier-free environment, free entry and exit, the phrase was repeated that no one owes anyone anything. The store administration can try as much as possible to design the store, develop it, expand the assortment, but such boorish employees spoil the whole impression. Not to mention the increased blood pressure.

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Yernar Z.

Level 3 Local Expert

I wanted to see what phones there are, they said that they should not touch them and made comments. Why put them in the window if they can't be touched and looked at?

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Жазира Куанышбаева

Level 5 Local Expert

Very cool consultants. Does not refuse anything, smiling, very grateful! Thanks to all the staff! 👍

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Yevgeniy Ten

Level 9 Local Expert

It was a revelation to me that Sulpak had drastically reduced the area of the shops. The assortment has also shrunk, possibly due to logistical difficulties. The consultants were on the level, immediately turned on and presented quite fully.

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Хамза Квон

Level 4 Local Expert

Although the store is large, the assortment is not always relevant. The service is long. The service of online orders was combined with the service of couriers. The staff itself takes a very long time to search for an online order and place it. Prices are also not the lowest, but most likely high.

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Нина Х.

Level 7 Local Expert

A huge store and a huge selection! Good service

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Tamirlan Baktygaliyev

Level 6 Local Expert

Online they confirm the availability, but in fact they don't

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Алексей

Level 7 Local Expert

There are two-door refrigerators with an ice maker, there are 8k resolution TVs, there are frying pans for 80k tenge, but there is no fan, ordinary outdoor, in July it is the hottest, but in a huge store there is no extremely deficient product, in winter I think it makes no sense to come for heaters, but there are coffee machines in 20 different configurations from 250-800 thousand tenge.

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Владимир

Level 6 Local Expert

We take all the equipment there, guarantees were never needed. Consultants may be on your heels, but they really help you pick up the product.

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Татьяна Исаченко

Level 4 Local Expert

Cool hardware store! The biggest selection! I recommend.

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Алия Ишмухамедова

Level 2 Local Expert

While you are shopping, someone is constantly following you and offering services. As you buy, the guarantee is thousands of tenge, there is no one to ask, the instructions are short, there is no one to ask for basic things.I paid 228 thousand for the coffee machine, the water does not enter the container, the thinnest holes may be clogged, the instructions only flush with clean water.They sell together: the seller and the consultant, the phones do not answer, except for them, no one knows how to keep secret knowledge. One excuse, something will fail, you will bring the unit, we will replace it with a new one. You'd think it would be so easy to do.Yes, it is impossible to return the thing you dislike, you need proof of a manufacturing defect. I come once every 3-4 years, such a tough industry has become: sell, and then the grass does not grow, they can't say words in fact, and they can't wait for help.For the bonuses that you give, all prices are overstated frankly. I've regretted it many times, it would be better to make coffee in a coffee maker than to contact you. I wish your leadership to imagine yourself in our place at least once, to imagine that you are alone, and there is no one to advise and help you. Ishmukhamedova Aliya 28.11.2023

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Александр

Level 14 Local Expert

A good home appliance store, although consultants do not always serve well, but in general everything is fine. If you need appliances for your home, then I recommend visiting.

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Марина Камарутдинова

Level 7 Local Expert

I bought a laptop from them. At first, it turned out that one characteristic was indicated incorrectly on the site. But I was quickly replaced, despite the fact that I applied for a refund later than 14 days. I am very happy with the replaced laptop. The service is generally good except for some employees.

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Юлия М.

Level 11 Local Expert

The service is at the highest level. The interior is impressive. The range of products is one of the widest in the city.

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Asset S.

Level 3 Local Expert

I bought a laptop and they said it would drop within 15 days. The 10% bonus has been almost 30 days. There is no bonus.

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АНАТОЛИЙ Соловьёв

Level 13 Local Expert

Just a huge selection, a lot of consultants, close to home

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Анна Садреева

Level 9 Local Expert

I hate this creepy network! We ordered 8 nluts from them for the company in two orders, then the checkout service refused to do one. Two powers of attorney. Call the courier - he arrives and brings 7 laptops... He takes both powers of attorney. The question is, where is the 8th - they will bring it today - do not worry. Today it took 3 weeks. We have asked for a refund! But here we were in for a surprise - after reading the reconciliation reports, sulpak considered that they owed us for 2 laptops and at the same time, with a big scandal, they convinced our accounting department of this. To do this, they included us in correspondence with all branches of their fucking network! Of course, there was the disclosure of what is considered a trade secret - the hair stands on end, we continue further. For two weeks, I was tormented, including on weekends, by the deliverers - we will deliver now, oh no, we will not deliver, oh no, we will still deliver. Delivered... The equipment turned out to be almost all from the showcase - disgusting - no one even wiped the display laptops, the stickers were peeled off, the keys were planted. Sulpak - I ordered laptops from Uralsk - they were delivered in 2 days! Whole, clean, well packed, without torn stickers! It's a disgrace!!!! I will never run into you again, either by physical or legal person. It would be possible not to put stars at all - your service did not even deserve 1, Mr. Sultangazin.

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Лазат Сулейменова

Level 6 Local Expert

I liked that there are constantly different promotions. Good prices And accurate and timely delivery I recommend

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Gnome

Level 9 Local Expert

A great store, it's a pity that it has become unprofitable to use bonuses. As usual, first they attracted buyers, and now they are being squeezed out.

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Лаура Лаура

Level 7 Local Expert

It's even more disgusting to look for a store. They can't find anything, consultants walk around like stoned, then they swoop in a crowd, then you won't get enough. I ordered through an online store so I stayed there for more than an hour, they walk around without interest, drive back and forth, they themselves look at the monitor and do not see. They gave out some kind of used junk, with a crumpled box glued with glue, the plastic is dirty, there are no instructions. I refused to take it and stood on the return for more than an hour. Everyone is loafing around distracting. Take an example from techno at home. Cleanliness, order. You have eternal dirt, all the windows are old, everything is shabby.I don't go anymore

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Данияр Абдигалиев

Level 9 Local Expert

A large store, there is delivery, good consultants.

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Тамара Семандарова

Level 4 Local Expert

The staff is terrible. No tact, zero interest in service. Everyone is busy with their own business. Every time you need to invite an employee to clarify

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Азамат Ахметжан

Level 12 Local Expert

A large store has all the electrical goods, attentive staff, raised the level in this regard, well done!!!

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Andrey

Level 7 Local Expert

Where should I start? I don't recommend a terrible store to anyone! The staff does not meet the qualifications. Sellers don't know their product. There is a separate conversation about prices in general. Everything is very expensive. I don't advise anyone!

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Юлия Б.

Level 5 Local Expert

Sellers advise well, there is a large passability of buyers, the product is quickly updated, does not linger. However, a supermarket is currently being renovated in the same building...

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Аделя маулутбек

Level 2 Local Expert

I bought an iPhone cord for 12k, I regretted it.They can't make a refund, they made themselves guilty, and it doesn't matter that they themselves are slipping Chinese crap. Like I changed this cord, they didn't accept it.I wrote a statement.And she left. It's terrible, I don't recommend it at all.

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Алик Караев

Level 16 Local Expert

Trees were cut down that are listed in the Red Book, artificial seedlings were planted in small quantities. With regard to the shopping center itself: The range of goods is not important. You need to approach the consultants yourself. The only positive thing is that it is spacious

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Александр Трухин

Level 8 Local Expert

I want to thank a girl named Vita (with red hair) who helped my wife and me buy a few things. Easy and pleasant to talk to. In general, well done to her! Good luck to her in her work, and record sales to the store as a whole! The photo shows one of our purchases.

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Михаил Левашов

Level 4 Local Expert

I decided to buy a trimmer, I got a smart manager who not only explained what advantages each model has, but also the practicality of further use. As a result, they left with more than one purchase

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dina leonova

Level 2 Local Expert

horror, not sellers, incompetent, lax, not interested in selling, sneezing, coughing in the face, and running for instructions to a girl who serves customers unrelated to their work, the sarin seller was distracted by other buyers when she went to get a phone case, for 15 minutes, did not respond to responses I just waved it off

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Марат Балтагожин

Level 23 Local Expert

Consultants have to wait. All depict intense activity. But at the same time, every second person is incompetent in their questions. They begin to dissuade from the chosen product in favor of a more expensive one. Apparently, they are sitting on a percentage of the implementation

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Sulpak

270 reviews