Maps · Almaty · Electronics stores · Sulpak

Sulpak

4.8

960 ratings

Open until 10:00 PM

Almaty, Suyunbai Avenue, 2к9 • ТЦ Мерей

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Almaty, Suyunbai Avenue, 2к9ТЦ Мерей

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Kinds of electronics:audio equipment, home theater, TV sets, video equipment, smartphone, bluetooth speaker, smart watch

Types of household appliances:gas ovens, electric ovens, refrigerators, vacuum cleaner, washing machines, heaters, dishwasher, steam generators for ironing, steamers, cooktops, table stoves, gas-electric cookers, ovens, coffee machines

Payment method:discount system, cash, payment by card, electronic money, bank transfer, installment

Promotions:discounts, promotions, special offers, bonuses, gifts

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13:00Usually busy

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Нури Д.

Level 2 Local Expert

Never buy in Sulpak. They take your money, they sell you defective household appliances and they refuse to take it back as long as they can! They keep your money on their account as long as they can. I will never have a deal with these fraudulents and suggest you do not too. I bought washing machine it appears to be defective, and even after it was proved by their own specialist they didn’t send a courier to take it back, explaining that it is under consideration. I wish this company to become very poor with such an approach to their clients.

corp-tooarsenalfeshn74195

Level 2 Local Expert

The most terrible hardware store! Do not buy here, poor service and delivery service! on January 28, I bought a microwave oven in the Forum shopping center, the microwave oven was supposed to be delivered on January 29 from 19.00-23.00, but the courier called at lunch and asked to postpone the time to the morning, as he did not want to take it in the evening, referring to the fact that he no longer has orders . I allowed it, on the condition that it be delivered before 9:30 a.m. and he agreed. I recently received an SMS that I postponed the delivery to tomorrow from 9-13.00, what do you mean?! I'm at work, and how will I get it delivered now? On the morning of January 30th, the Support Service (Ali) replied to my SMS for a long time and did not solve the problem, I explain to him that I need to go to work, I ask him to reschedule the evening for January 30th and he writes to me that this is impossible!🤦‍♀️! Terrible service! There is a huge difference between a technodome and a sulpack!

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Хасан Курбанов

Level 9 Local Expert

I ordered a vacuum cleaner and received an SMS that the product had been delivered to the courier. I called the call center and was told to wait from 9:00 to 23:00. I asked for the wrong couriers' numbers twice. The courier tells me and the staff that he doesn't have my product, but the call center immediately tells me that the courier said he had the product.after an hour of proceedings, I find out that the goods were not given to anyone at all, and they don 't even know when they will be given back .without knowing what information the CALL CENTER staff is deceiving the customer. This is a gross violation of the rules.

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Sulpak

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