Maps • Almaty • Electronics stores • Sulpak

Sulpak

4.8

953 ratings

Open until 10:00 PM

Almaty, Suyunbai Avenue, 2к9 • ТЦ Мерей

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Almaty, Suyunbai Avenue, 2к9ТЦ Мерей

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Kinds of electronics:audio equipment, home theater, TV sets, video equipment, smartphone, bluetooth speaker, smart watch

Types of household appliances:gas ovens, electric ovens, refrigerators, vacuum cleaner, washing machines, heaters, dishwasher, steam generators for ironing, steamers, cooktops, table stoves, gas-electric cookers, ovens, coffee machines

Payment method:discount system, cash, payment by card, electronic money, bank transfer, installment

Promotions:discounts, promotions, special offers, bonuses, gifts

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12:00Usually moderately busy

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Нури Д.

Level 2 Local Expert

Never buy in Sulpak. They take your money, they sell you defective household appliances and they refuse to take it back as long as they can! They keep your money on their account as long as they can. I will never have a deal with these fraudulents and suggest you do not too. I bought washing machine it appears to be defective, and even after it was proved by their own specialist they didn’t send a courier to take it back, explaining that it is under consideration. I wish this company to become very poor with such an approach to their clients.

Guldariya Togyzbayeva

Level 2 Local Expert

I ordered the equipment from the legal entity to the office. they were supposed to bring it the next day from 09:00-13:00, as a result, at 12:30 I called the call center, they said they sent a request and we will call back, no call, no equipment. at 15:00, I call back and communicate with the call center in parallel, they switch to the online store, where they finally say that my order has been canceled. I called back to clarify and they say we have now sent a request again, wait, asked how to cancel the order, they say we can connect you with the department to cancel the order, and how the order was canceled earlier if I was not connected to this department and there is such a problem periodically with delivery, with the call center. there is no respect for the client and for the client's time.

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corp-tooarsenalfeshn74195

Level 2 Local Expert

The most terrible hardware store! Do not buy here, poor service and delivery service! on January 28, I bought a microwave oven in the Forum shopping center, the microwave oven was supposed to be delivered on January 29 from 19.00-23.00, but the courier called at lunch and asked to postpone the time to the morning, as he did not want to take it in the evening, referring to the fact that he no longer has orders . I allowed it, on the condition that it be delivered before 9:30 a.m. and he agreed. I recently received an SMS that I postponed the delivery to tomorrow from 9-13.00, what do you mean?! I'm at work, and how will I get it delivered now? On the morning of January 30th, the Support Service (Ali) replied to my SMS for a long time and did not solve the problem, I explain to him that I need to go to work, I ask him to reschedule the evening for January 30th and he writes to me that this is impossible!🤦‍♀️! Terrible service! There is a huge difference between a technodome and a sulpack!

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Sulpak

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