Sultan Beibars

4.7

558 ratings

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235 reviews

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Кара Анузова

Level 2 Local Expert

It's a great hotel, and it's very conveniently located. The staff is good, polite, helpful. The rooms are clean, which I especially liked

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Аtol 35

Level 7 Local Expert

Clean, large, spacious rooms, convenient location, polite management, and all this for reasonable money-I recommend

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Инкогнито 7184

Level 6 Local Expert

It's a beautiful place. 5 minutes from NCTIO. There are 2 stops nearby. The room was a single room, very cozy, bright. The hotel has breakfast, you can order it in your room. It's very convenient, you're going to get ready in the morning and you can have breakfast in parallel. The room has air conditioning, keeps the temperature comfortable. Everything is fine in the bathroom, there are no chips or cracks. There is hot water. The room is in excellent condition. Additionally, the room had a bathrobe, slippers, and bathroom accessories. There is a cooler on the floor. The staff is very friendly. Price quality👍🏼👍🏼👍🏼

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Гульжахан Утетлеуова

Level 2 Local Expert

19.01 an au was held in this restaurant, there were many negative aspects, the prices for the dishes were overpriced, the quality was poor, almost everything was brought for tea themselves, the tea itself was I cannot describe in words dark in color, with milk flakes, the pizza was not fully fried, cookies from the bazaar were placed on the table. Now we will know that it is not worth going there, in many moments we were deceived.

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Гусаров Сергей

Level 10 Local Expert

A great option for your money! If you do not smoke, be sure to indicate this, they will give you a room on the non-smoking floor. The Internet is working fine, routers are on every floor. The breakfasts were delicious, the menu to choose from. There is a cafe in the building, Caesar is delicious, the check is not low) I will come again! The room was clean, the linen was perfect, the mattress was comfortable. Well, it is worth noting the responsive staff. The arrival notification was immediately printed out. There is an acceptable canteen 400m away )

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Aridni

Level 4 Local Expert

It's a beautiful building from the outside. But that's not really the case. It's dark inside. It's dirty. It's creepy. There are ghosts at night. The bar wasn't working. Like in a horror movie, it feels like there were no other options and we had to stop there.

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Нина Попова

Level 18 Local Expert

A good hotel, in a convenient area, has its own cafe, food is served in the room, good Parking, clean rooms

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Амир Дауренбеков

Level 2 Local Expert

very polite staff! we had a birthday party here, everything is at the highest level, and I also want to mention the decoration of the hall, it's very cool!

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таня книжникова

Level 2 Local Expert

good staff, close to my house, the food is delicious, the interior is spacious, in general, there are some advantages

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Наталия Михайлёва

Level 9 Local Expert

Nice hotel! Clean and cozy atmosphere in the rooms. I stayed at this hotel for two days and two nights, I really liked it!!!. Friendly staff, Thank you very much to the administrator Aliya and Sholpan! Special thanks to the director of the hotel Svetlana Anatolyevna, for giving me an umbrella for the whole day (when it was raining heavily. Good breakfasts! Convenient location of the hotel!!! I have a good impression of the hotel!!!

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Алена Никитина

Level 7 Local Expert

If you take it for a day , two . that 's basically normal . We took it for 4 nights. 1) The food is average, but you can eat, the most normal porridge. They only confuse orders for breakfast, we ordered pancakes, brought pancakes)). 2 The rooms are cleaned, but towels are provided only on the day of arrival, if they are over, they do not bring clean ones. The linen is changed every three days . 3) Numbers about

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Sagndk Rakhimov

Level 2 Local Expert

We organized an iftar and everything went just fine.The atmosphere is very cozy, the visiting guests liked everything, and the dishes are fresh and very tasty!

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Айнур Исаева

Level 2 Local Expert

It's a nice hotel, my friend checked in there, she liked everything. Delicious food, friendly staff and clean rooms. In general, everything is fine

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Александр Щапов

Level 3 Local Expert

We spent a week on business in the city, the impression is generally positive. The central location. A variety of breakfasts to choose from - 3 forks of porridge, and eggs are cooked in different ways, there are pancakes and pancakes. They cleaned once a day, except for some reason on Saturday, there was no kettle in the 3-bed room, although it was already there when moving to the 4-bed room. The door handles were wedged from the negative, one even flew off the door leaf during operation. The reception extended our stay for the weekend even without payment (they sent the bill to the accounting department late), for which special thanks.

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Johann Stadnik

Level 4 Local Expert

We really liked it here. The staff here is very helpful. There is a place where you can have a good walk .

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Кайрат И

Level 3 Local Expert

The rooms are cozy and clean. Polite, friendly administrators.good cuisine.

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ирина Захарова

Level 5 Local Expert

The lack of Wi-Fi on the floors, they promise to do it every day and nothing happens, terrible mattresses, a terrible smell of cigarettes in the room. The cardboard walls are all audible, the screeching of women of easy virtue accompanied us all through the night.

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Жаннур Самат

Level 2 Local Expert

good staff, everything is clean and the location of the hotel itself is very convenient. we didn't find any disadvantages, everything is fine)

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Osper Greinhard

Level 3 Local Expert

it's a great place, and the food is delicious and the service is very good, and my friends and I really like to come here after college and eat

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Рахимбек Булатов

Level 2 Local Expert

It's a cool place, I often came with my family and everyone likes everything. nice interior and a large selection of food. advise

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Любовь Дробышева

Level 3 Local Expert

I highly recommend the hotel for staying in Astana! Conditions for 5💥! The staff is 5*2 stars! The kitchen is super! Pastel accessories for 5+.

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Құндызай Жандуллаева

Level 2 Local Expert

*"We recommend it!"* "We celebrated the corporate party, and all the guests were satisfied. Spacious hall, excellent cuisine, friendly staff. Thank you!"

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Olga Perepelova

Level 7 Local Expert

Nice hotel, clean, cool mattress and pillow. I slept well :). The breakfast is delicious and satisfying.

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Сергей Р.

Level 10 Local Expert

The hotel and rooms match the price tag. Everything is clean and tidy. I lowered the rating for the hotel administrator at the entrance, they spoiled the mood so that they wanted to go to another hotel. After the start of the new shift, the attitude towards the hotel began to change for the better.

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Назым Т.

Level 2 Local Expert

We are very pleased with the organization of our event. Everything is clear, without delay, the waiters are polite, the interior is beautiful.

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ERROR 404

Level 2 Local Expert

It's a very nice hotel, we've been here several times, and we liked everything. The service is excellent, the breakfasts are delicious

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Андрей Козлов

Level 12 Local Expert

If there are no problems with a smoky room, then you are welcome. Another of the disadvantages: a bathtub without curtains (a lot of water turns out to be on the floor), the absence of a lamp and sockets on one side of the double bed, although there is a floor lamp, but they do not give a carrier for it. I also do not recommend taking breakfast in the room: something will not be delivered in small things (you have to run yourself). And the breakfast receipt system itself raises questions: on the eve they persistently ask you to specify the time of your arrival, but then they either call in half an hour and ask where we are or they will bring it it is unclear how before, although they asked you to call in the morning in advance to coordinate the time.

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Ерлан Бауыржан

Level 2 Local Expert

A good hotel Delicious food and helpful staff. A good option for a comfortable stay, I will come again!

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Жанат Чуманов

Level 2 Local Expert

It's a very cozy place! We went there with the whole family and were satisfied with the service and the quality of the food!

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Александр Бабекин

Level 4 Local Expert

A very nice hotel. He lived there for about a week in December 2022. I was very well received, and a transfer from the airport was arranged. The hotel staff is friendly and understanding, the service is not bad, there is an option for breakfast in the room. The location of the hotel is quite convenient. For its price, it is very good!

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Ertay K

Level 2 Local Expert

Great hotel! Convenient location, clean rooms and courteous staff. I liked everything, I recommend it!

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Yegor P.

Level 29 Local Expert

A very mediocre hotel, if you come here, then as a last resort, if there are no other options. The room key is given in English, the locks are broken. By default, they give a room for smokers. The shower smells damp. I asked for a dry ration instead of breakfast, since there was an early flight, they said they would collect it at 9 a.m., as soon as the dining room was open. The administrator is useless, he doesn't want to help in any way. Some words in Russian he does not understand or pretends that he does not understand. It's dirty, warm and unfriendly. It's a long way from the airport.

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Юлия Роднина

Level 9 Local Expert

Excellent hotel, good service, clean rooms, attentive staff.

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Kristina Kan

Level 3 Local Expert

Very warm, calm, everything you need in the room, kettle, hairdryer, towels. I liked that breakfast was brought to the room, and this service is free. The receptionist is friendly and friendly. The hotel is without frills, corresponds to the price.

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Олег Савченко

Level 15 Local Expert

It's like I'm in the 2000s! - You can smoke in the room, the Internet is from the pusher - even with the help of the administrator's assistant, it was possible to connect to wi-fi after about half an hour. The breakfasts are gorgeous and varied - in the twisted sense that you choose the hot and the drink yourself, and besides it - yogurt, toast, butter! Good location - shops, banks, attractions nearby.

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Рима Амировна Юнусбаева

Level 3 Local Expert

Polite, hospitable, helpful staff, everything is solved instantly on any issue. Excellent service, delicious breakfasts, which is important for me is hot, not warm, and there is an opportunity to have breakfast in the room!!!

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Николай Салбиев

Level 10 Local Expert

Sports and everyday life for those who are comfortable or save money is clearly not here. We stopped by for 5 days, there was no better option at that time, all the hotels were occupied, because the World Cup was taking place. We booked by phone without prepayment. There are no questions for the staff. Breakfast is included.

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Елена Испирян

Level 4 Local Expert

Excellent staff. The attitude towards the guests is at the highest level, these people will try to fulfill all your desires, carefully put you to bed from the road, before they will feed you deliciously. It's cozy at home. They clean it every day. The service is a restaurant in the room. It feels like we just came to good old friends who are happy to meet after a long separation. We definitely recommend it! Well, those who need windows and floors to be washed, forgive me with tongues, it's for you to book a hotel where the day stands like a bmw wheel. The director is competent and very polite, explains everything clearly in terms of cost. Prosperity, more guests, be as hospitable. All employees are in their places, 10 out of 5 points for everyone.

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Света Таурбекова

Level 7 Local Expert

The hotel is not cheap, the room is clean and comfortable, breakfast is included in the amount if you take it for a day, if you take it for a night, then breakfast is paid separately.

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Оксана Сергеева

Level 5 Local Expert

Cozy hotel, friendly staff. Issues are resolved extremely quickly. Convenient location.

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Нуршат Маратова

Level 2 Local Expert

A worthy place! Good sound, pleasant light, comfortable seating. We celebrated the corporate party – everything went smoothly, the staff did well!

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Alina Zhazylkhan

Level 2 Local Expert

It is a very good place, very clean, comfortable places to sleep, and the food is delicious and of high quality. The location is also very convenient, many places are available for visiting

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Семён суриков

Level 9 Local Expert

Upon arrival at the hotel, the reception immediately complained about the scandal, the tenants and the administrator swore because dinner was not brought to them, but according to the reservation I made three weeks ago, my room did not have my room, which was indicated in the armor, I had to wait 20 minutes for them to sort out the situation, eventually I waited but the room was like from the 80s and 90s, squalid, the TV, which, even on cable, showed like in a fog with interference, the room was smoky, the walls were scuffed, it was good that there was hot water, and that was all in the capital of Kazakhstan, a hotel with that name, they only shame their ancestors with such an attitude towards them, the staff seemed to be adequate claims, but organizational issues cannot be solved.

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Татьяна Скадина

Level 6 Local Expert

Friendly and courteous staff. Everything is available: bathrobes, slippers, towels, toothbrushes, toothpaste, soap, kettle, hair dryer. Everything works. Clear. The cafe has a good kitchen, served quickly. I recommend it!

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Ақмарал Бауыржанқызы

Level 2 Local Expert

I am delighted with the food! Everything is fresh, hot, and beautifully served. Many thanks to the chef and the team!

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Дарья Титова

Level 13 Local Expert

Great hotel, the room is spacious, the beds are comfortable, very clean. The room has a kettle, air conditioning, TV, refrigerator. There is an ironing board and iron on each floor, convenient. The staff is helpful. The breakfast is delicious and full. The only negative is that there was no hot water, because the pipes are being repaired. In this case, the hotel needs to have water heaters

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Мерейлим Жумабай

Level 2 Local Expert

I was satisfied! Good conditions, clean rooms and very good food

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Наталья Л.

Level 4 Local Expert

Meets all expectations, clean spacious room, hairdryer, bathrobes and even breakfast. Polite staff. I really liked it. We were satisfied.

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Полина Мелиховская

Level 19 Local Expert

Spacious room, allowed to check out 2 hours later, thank you. It is not very clean, the mirror and the bathroom floor are literally stained with dirty stains

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Aisha Bolatqyzy

Level 2 Local Expert

I really liked the hotel, we were here with my family, everything is clean and the service is excellent 👍

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