I made a reservation from 16:30 on 04/27/2023 to 10:30 on 04/27/2023. Then I called and asked if I could pick up the car at 13:30. I was told that yes, and when I picked her up, manager Mikhail warned me that I had to return her within 24 hours. I was at the office at 13:20 on 04/28/2023, but the office was already closed - no one warned me that on Friday they were until 13. I called, wrote, and was told to come on Sunday. I left my car at the office. No one called me until Sunday morning, they called me in the morning, and at 8:30 I was in the office. I was charged for 3 days (777 sh) instead of one (259 sh). I tried to challenge the director of the office named Israel Or, but he could only promise a discount on future bookings. After the review was published on Google, they contacted and promised to refund the money. That's why I'm changing my rating, and keep in mind that reviews work.

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Михаил Брязгин

Level 13 Local Expert

The reservation on the website in the office was not found, this is a minus, but they found the car and gave it a plus. The money for the first reservation was returned only after 2 weeks. It is convenient that the rental is in the city center, easy to get to.

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