Superpol
Directions
Marii Ulianovoi St
131 m
18 reviews
October 31
We bought laminate flooring, but since the floors were not filled in yet, and the offer at that time was very attractive (790 rubles per square meter, they claimed, "in a week they will be more expensive, this is the last chance," and we bought 5.10, already 31.10, the prices on the site are the same for it, well, okay)we decided to order delivery on 15-18.10
And then the circus began. The driver dials from the evening of 17.10, informs that the laminate will be brought, we agreed at 15:00, we do not temporarily live in the apartment where delivery is needed, while in the process of repair, respectively, the delivery time is important, since we still need to get to the apartment. I'm calling at 15:30 already, I warn you that it's like this, the intercom doesn't work, if you're standing there, I'll come down, to which they replied that they were on their way. Time passes, 16:17:00, there is no one, I call, to which I receive an answer: "we do not know when we will bring it, we are very far from your address," although our address is in the center of the Budyonnovsky district, not some remote edges. No approximate time, absolutely nothing... the laminate was delivered at 19:00. It seems that the consultant for Ilyich is a pleasant man, he told everything and calculated the size, the laminate feels pleasant, but this delivery ruined everything.
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1
September 11
It's a terrible store. We ordered laminate flooring on 08/17/2024 (they do not have it in stock) it was Saturday, they said they would bring it next Friday, i.e. 08/23/2024. As a result, I call them on 08/24/2024. They tell me what to expect in the first days of September. I call them on 09/05/2024. the "boorish woman" answered, who took my order and who said that the laminate would be delivered on 08/23/2024. She conducted the dialogue in raised tones. To my question, "Why did she say that the laminate would be delivered in a week, i.e. 08/23/24, and today 05.09.24 and the order has not yet been delivered"? To which she screamed and said she hadn't said that. Specifically, she did not tell me when the laminate would be delivered. As she said, maybe in a week or maybe in a month (the truck may break off). In general, only promises. And yes, I sent them an advance payment of 15 thousand rubles. So I do not advise anyone to contact this sharashkin's office, go around this "store" by the tenth way. Today is already September 11th, and the laminate has not been delivered to me.
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3
January 27
We were extremely dissatisfied, I do not recommend using the word at all! We waited 1.5 months for the installation of a stretch ceiling, the mountain masters arrived on January 8, being an hour late and arguing that bad weather conditions. The three of us arrived, we did the work for about 5 hours, we asked for a rag, then a vacuum cleaner...at the same time, leaving a lot of garbage in the room and the saddest thing, when cleaning after their departure, they found 3 scratches on freshly glued wallpaper, a cracked skirting board, and the worst thing is a pothole on the laminate (also fresh and not cheap by the way). In addition, they did their job poorly, namely, they stretched or overstretched the stretch ceiling on the ceiling cornice, there is a small hole near the place where the entrance of the heating pipes was covered! They did not respond to our request to eliminate their flaw, but they said sorry for the ruined repair, our puncher fell off the ladder, I think this is not an argument and you could have called us and told us about what happened right away, and not hide your sins with a shifted bed!!!! By the way, the cost is much more expensive than most other companies in Donetsk, and the quality leaves much to be desired.
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4