Superpol

3.1

50 ratings

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Игорь Кузнецов

Level 2 Local Expert

I want to share my opinion. We chose interior doors to the second apartment, the managers really told and explained everything in detail and intelligently, gave us enough time (for which we thank them very much). We selected the fittings for the doors, at first we wanted the color of the handles to be a neutral shade, but the managers advised us to put the handles in black (it looks very stylish). The doors in white with black fittings fit well into the interior. We really didn't let you down on time. as promised, it will be delivered to the address within a week. I am satisfied with the quality and price. (as they say, they didn't "steam" what was more expensive) I will contact this store on Kuibyshev Street more than once, because I still have to buy laminate flooring. Thanks again to the guys from this store on Kuibyshev Street.

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Алексей

Level 2 Local Expert

I needed an entrance door, I stopped at the magician. Super Floor (on Kuibyshev Street) and has never regretted his choice. The range is simply impressive – the eyes run away from the variety of models. There is no such big choice anywhere. The consultants were great, they helped me decide on a choice, taking into account all my wishes for style and budget. the door turned out to be exactly as described – with good sound insulation, which is exactly what I needed. The delivery was on time, as agreed. The installers let us down a bit (they were an hour late), but this did not spoil the impression in any way. thank you.

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Марина Счастливая

Level 2 Local Expert

I'm doing repairs and needed laminate flooring and doors. I went to the Galaxy. Consultations are zero. You won't be interrogated to tell. I went to the super floor on Kuibyshev Street . A huge assortment and a sooo attentive seller! I bought both doors and laminate flooring, and they offered free shipping!! Great store

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Виктория Мор

Level 2 Local Expert

We bought the doors at the store on Kuibyshev Street, the choice was excellent, the doors arrived quickly, we ordered a tie-in and delivery, everything was at the highest level in the shortest possible time. Thank you for the help of the manager Alexey, very attentive, took into account all our wishes.

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Елена Тертова

Level 2 Local Expert

It's a terrible store. We ordered laminate flooring on 08/17/2024 (they do not have it in stock) it was Saturday, they said they would bring it next Friday, i.e. 08/23/2024. As a result, I call them on 08/24/2024. They tell me what to expect in the first days of September. I call them on 09/05/2024. the "boorish woman" answered, who took my order and who said that the laminate would be delivered on 08/23/2024. She conducted the dialogue in raised tones. To my question, "Why did she say that the laminate would be delivered in a week, i.e. 08/23/24, and today 05.09.24 and the order has not yet been delivered"? To which she screamed and said she hadn't said that. Specifically, she did not tell me when the laminate would be delivered. As she said, maybe in a week or maybe in a month (the truck may break off). In general, only promises. And yes, I sent them an advance payment of 15 thousand rubles. So I do not advise anyone to contact this sharashkin's office, go around this "store" by the tenth way. Today is already September 11th, and the laminate has not been delivered to me.

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Людмила Чепиженко

Level 3 Local Expert

I do not recommend the store on Kuibyshev, I have not seen the invoice with the goods, the door installer Sergey is something! Punctuality is zero, the work is done dirty, sloppily, there are cracks and inconsistencies in the openings, beware of these unfortunate craftsmen and this particular store!

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Лис ЛИсовский

Level 9 Local Expert

We bought laminate flooring, but since the floors were not filled in yet, and the offer at that time was very attractive (790 rubles per square meter, they claimed, "in a week they will be more expensive, this is the last chance," and we bought 5.10, already 31.10, the prices on the site are the same for it, well, okay)we decided to order delivery on 15-18.10 And then the circus began. The driver dials from the evening of 17.10, informs that the laminate will be brought, we agreed at 15:00, we do not temporarily live in the apartment where delivery is needed, while in the process of repair, respectively, the delivery time is important, since we still need to get to the apartment. I'm calling at 15:30 already, I warn you that it's like this, the intercom doesn't work, if you're standing there, I'll come down, to which they replied that they were on their way. Time passes, 16:17:00, there is no one, I call, to which I receive an answer: "we do not know when we will bring it, we are very far from your address," although our address is in the center of the Budyonnovsky district, not some remote edges. No approximate time, absolutely nothing... the laminate was delivered at 19:00. It seems that the consultant for Ilyich is a pleasant man, he told everything and calculated the size, the laminate feels pleasant, but this delivery ruined everything.

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Иван Шуменко

Level 2 Local Expert

Disgusting shop.The windows were ordered for the first time, the windows were made on time, but there were installers who served breakfast.We ordered windows to another apartment a year later, the windows were made on time, and we agreed to install them.This time, the installers are normal, but when they started installing the windows, it turned out that there were not enough two windows and they were not made at all (they did not check the availability of the goods because the order is large and some of them are disassembled).They promised to produce it by Friday, but after the deadline, there was no response or greetings.We went to the store, and they told us that they hadn't been made yet.One window unit came 9 cm shorter than needed.The installers said that this was the 4th time in a month that such a situation had occurred.The store on Kuibyshev, while placing an order in my memory, 3 times people came with similar problems.

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Serg ey

Level 2 Local Expert

Disgusting service. The first order (two doors + platbands + inset locks) was given with a delay of 3 weeks, with which I had to swear and raise my voice. They didn't understand it any other way. The second order (additional order of two platbands) they are only in two months! transferred to the kit. As a result, at the moment the third month has gone, I still don't have any platbands. The eye is already twitching. I don't advise anyone to buy something here.

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Денис Макагонов

Level 6 Local Expert

A wide range of products. High-quality and fast service. The order was placed quickly and on time.

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Екатерина Катанова

Level 3 Local Expert

We were extremely dissatisfied, I do not recommend using the word at all! We waited 1.5 months for the installation of a stretch ceiling, the mountain masters arrived on January 8, being an hour late and arguing that bad weather conditions. The three of us arrived, we did the work for about 5 hours, we asked for a rag, then a vacuum cleaner...at the same time, leaving a lot of garbage in the room and the saddest thing, when cleaning after their departure, they found 3 scratches on freshly glued wallpaper, a cracked skirting board, and the worst thing is a pothole on the laminate (also fresh and not cheap by the way). In addition, they did their job poorly, namely, they stretched or overstretched the stretch ceiling on the ceiling cornice, there is a small hole near the place where the entrance of the heating pipes was covered! They did not respond to our request to eliminate their flaw, but they said sorry for the ruined repair, our puncher fell off the ladder, I think this is not an argument and you could have called us and told us about what happened right away, and not hide your sins with a shifted bed!!!! By the way, the cost is much more expensive than most other companies in Donetsk, and the quality leaves much to be desired.

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I O.

Level 5 Local Expert

We purchased an interior door and an MDF skirting board. .It was delivered on the agreed date. The seller provided competent advice and presented many models of doors. I am happy with the purchase and installation.

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Евгения К.

Level 3 Local Expert

We have been familiar with the Superpole store on Ilyich Ave. for a long time, we bought laminate and skirting boards there, a stretch ceiling in the nursery with installation and no complaints arose, we were satisfied with the service, prices and work. 15.01 we decided to purchase interior doors to the hall (double-leaf) and to the nursery in the same store. We chose the doors and accessories, agreed on delivery and installation on 19.01, and on the same day, master Anton came to measure the openings and discuss what else would be needed. The delivery and doors were not let down, everything was without delay. Big problems have arisen with the installation of doors! More precisely, with the masters! This is outrageous! Tell me, who works in street shoes? The apartment is fully renovated, new linoleum has just been laid. There's a baby at home! What kind of piggishness is it to walk around the rooms like that? Coronavirus!? You haven't heard! You carry around the house what you collected on the way to customers. Respectful attitude - what are you talking about? Store management, please explain, and why do you require to wear masks in your store??? Now I will tell you how the installation of doors took place. Due to the fact that there is absolutely no interaction of installers with the office (in which everything was discussed in detail and an invoice was drawn up) and customers, the guys are young and just like in a "tank", everything happens at their discretion! In general, they do not clarify anything during the installation process, they do not explain what and how it will be in the end, although we have previously indicated everything! Management, explain how this is possible: The sawing takes place at the clients' houses, turning the apartment into a natural disaster! Their tools are not equipped with special dust collectors and vacuum cleaners. And for what? This is justified only when the fitting is carried out on the spot with the back to the wall. But the installers do not know how to do this, they put the box on the level and figs on the walls, how the cashiers will sit and what they will put in front of the fact that the owners will need further repairs with painting work (repairs are completed, only doors and small things without dirt remained) What for???? Get a cutting shop, collect the box there, put it ready... Decided yourself, without asking, to install a lock in the nursery door, which should be in the hall door, why didn't you ask??? Throughout the installation, the husband was at home, it's so hard to ask??? The behavior of the management is also striking, we called the office in the hope of their support and some influence on what is happening, but in response we received only rudeness and full protection of our under-installers! This is the first time I have come across such behavior, so that the performer dictates his terms to the Customer, and even demonstrates his character! As a result, the work was done disgustingly, I had to look for other performers and worry about additional expenses and housework and dirt in the apartment again, thanks to Anton with his inset! Yes, we have a non-standard opening in the hall, which required imagination and creativity, which the master does not have ... Why did Anton come to the measurement on 15.01? He looked at the openings where he was going to put the doors, why didn't he draw the geometry and what else did he need there? Did he not understand that he would not be able to install without jambs and did he lack experience? Just say: "I'm only putting it under the level, everything will stick out from everywhere, I can't close anything anywhere, etc., we would have found another performer and there would have been no conflict... Or, there are options: - in such and such an opening, you need to align this, fix it in such and such, otherwise the casing will not close here, and there may be such and such a problem, but no... Stupidly, we put As a result, the house is again a construction site with the stretching of two walls, there are no words!

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Ирина Мироненко

Level 2 Local Expert

We installed stretch ceilings in the apartment. Dissatisfied with the measurer-no nuances (which I definitely understood) I didn't say it.what does it have to do with everything in the apartment . There are no complaints about the quality of materials and installation yet.

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Andrew Feniks

Level 17 Local Expert

A good selection of both options and prices.

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Евгений П.

Level 10 Local Expert

Frivolous attitude towards customers. For 4 days they assured me on the phone that I could order the door I needed, as a result, no one called back. I went personally, too, to no avail, vague excuses, "we will find out and we will dial you." I don't understand why you should waste your own and other people's time.

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Anonymous review

There was not a big delay from Russia, The doors are good, they were also installed wonderfully, the staff pays enough attention to customers, I recommend this store,

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татьяна в.

Level 4 Local Expert

There is a good selection of goods, knowledgeable specialists and good craftsmen who have done their job perfectly

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Александр Викторович

Level 10 Local Expert

The range and prices are not bad , there are additional services - delivery and laying of the coating .

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Дмитрий Чернец

Level 3 Local Expert

I bought the doors, the order was for Tuesday, I paid the full price immediately. I asked twice about the delivery date, they said it would definitely be. They called on Tuesday and said it was not working, wait for Friday. Not serious.

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Сергей Потапов

Level 5 Local Expert

The store itself is normal. Door installers are a horror.

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Юра

Level 6 Local Expert

Prices are high, service is poor

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Юрий Шаптала

Level 4 Local Expert

I've been waiting for the doors to be installed for almost a month.

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Ник Н.

Level 3 Local Expert

You did a great job

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205780 Аредо

Level 2 Local Expert

No respect for customers

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G.S.A.

Level 10 Local Expert

A large selection

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Superpol

26 reviews