In my sad experience, I want to warn everyone NOT to CONTACT THIS COMPANY!!!
The order was made for a very large amount, curtains, portieres, roller blinds, pleats and wooden blinds were ordered, I chose this company only because they had all the assortment I needed and did not need to involve several companies and promised Make it quick!
I was sure that with such a large order, everything would be done efficiently and in good faith, but after all the tulle was hung, I had doubts about the thickness of the fold (since it should have been maximum), after measuring the length with a tape measure, it turned out that 1.6 meters of tulle were missing, I think there was a mistake with whom it doesn't happen, but for the sake of interest, I tried on the rest and that's when it turned out that I was missing 1.4-1.6 meters everywhere!!! I was shocked and perplexed by such a deception! And now it's a pity that I didn't return all the tulle initially!
Then there were deceptions with calculations, they promised to issue an invoice with recalculation of the amount (missing meters), but they put up an amount even more than the original one!!! it was already straight funny))) and listen to excuses and explanations that they made a mistake again, that they would recalculate again, and so on!
I wanted to forget about all this and didn't even write a review! But then, less than six months later, supertextile's accountant called and said
that I had a debt of 2035.85!
Couple-couple-pam))))) I explained that everything was paid for, I told the whole situation with deception, asked to talk to the management and not bother me!
But on the same day, I received a reconciliation report on Viber with the missing amount and in case of non-confirmation within 7 days, the balance will be considered valid!
Unfortunately, I have documents only for the initial amount, after it became clear about their dishonesty and deception, and a recalculation was made, no one provided or brought new documents!!!!
I asked the management to contact me, but alas!
About the quality!
There are no questions with wooden blinds, I also liked the pleats, but the tulle was with puffs, the wrong length (I had to wait until they were sewn), the curtains arrived dirty (as the girls did not wipe the spots with a melanin sponge, I had to return it) and all this for a very decent amount!
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Lado B.
Level 3 Local Expert
April 11
I ordered curtains on March 16, 2024, and on April 11 they were already installed. We were pleasantly surprised not only by the speed of order production, but also by the quality of design and service. The curtains were installed and sewn beautifully and efficiently. Exactly what we wanted. It took a long time to choose, but they chose "Supertextile" and it was the right choice.
See original · Русский
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Алла Анисимова
Level 2 Local Expert
March 26, 2023
Хочу выразить свою благодарность коллективу "Супер текстиля" в лице дизайнера Инны Будич и непосредственно тех, кто осуществил установку штор - Славы и Александры, за профессионализм, прекрасное отношение к клиентам, за желание по максимуму удовлетворить пожелания своих заказчиков. Мой заказ был оформлен 10 марта 2023 года ( римская штора, просто штора и тюль) и шторы были установлены уже 25 март (по договору - 05.04.23), т.е. досрочно. При оформлении заказа мне был предъявлен огромный выбор тканей и моделей штор и тюля и дизайнер Инночка очень профессионально помогла определиться в выборе нужного материала. Команда, которая доставила готовые шторы - Слава и Сашенька, также не разочаровала своей работой и просто прекрасным человеческим отношением. Все установили, рассказали как осуществлять уход.
Так что, если хотите украсить свои комнаты, улучшить себе настроение общением с прекрасным людьми - всем рекомендую обращаться в "Супертекстиль", не пожалеете!