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Sural Saray

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217
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Rating 4.3
578 ratings
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217 reviews

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Нина
Level 13 Local Expert
July 30, 2020
We had a rest in mid-October 2019. We arrived at the hotel around 7 a.m., checked in only at 10. But the bracelets were put on immediately and sent for breakfast. In principle, the only inconvenience is the check-in. I liked everything else. The territory is large, green, the water was cold in the pool, we sunbathed on the sun beds near. We swam mostly in the sea. The slides work on time. A bar in lobi by the pool. There is another restaurant on the beach, you can have a snack at lunch, chicken, salads... On the beach, only beer is made of alcohol. There is an ice cream parlor, they make delicious tortillas and pancakes. There is a lot of space on the beach, there were enough sun beds. The beach is nearby, a little walk through the green area of the hotel. The bottom is perfect!!!! Sand) The beach is clean, cleaned. The rooms are good, the Internet is good. There is a bus stop nearby, the market is a 5-minute walk away. The staff is polite. The weather was good, it rained one day and then for half an hour, then it was warm again. It's cool in the evening, I'm freezing) I was throwing on a blouse, my husband was wearing a T-shirt. There was little entertainment, there were no discos. Hookah is paid. The hammam is expensive, but I liked it (you can buy it twice as cheap outside the hotel, like all excursions) There are many couples with children. The concept of the hotel is a quiet and relaxing holiday. That's what we wanted, so we had a good rest! I recommend the hotel, I would like to come again!
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Екатерина Якуба
Level 2 Local Expert
July 19, 2021
We rested from July 12 to July 19, 21 Pros: beautiful sea, gentle entrance, sun beds on the beach, good sound insulation in the rooms, daily cleaning Cons: I join all previous reviews on food issues. We were fed chicken ventricles and incomprehensible stew with vegetables for three days. There is really no meat, and what is served is diluted with vegetables. It wasn't on the grill. The fish appeared on the 4th day and then one species. There were long breaks between meals, the last cafe with local donuts closed at 16h, and dinner was only at 19h. The duration was also not pleasant, lunch from 12.30 to 14h, while there is a huge queue from 12h, dinner from 19 to 21h. Similarly, with dinner. There are queues everywhere! We tried to find a cafe for dinner on the first day because we arrived late, so there are none 😣 Most exercise equipment does not work in the gym, it is impossible to work out on a treadmill and an ellipse. Wi-Fi is only in the lobby, there are not enough seats The hotel draws a maximum of 3 stars, but costs as much as 5( I strongly advise against it if you really want to relax in comfort with an all-inclusive system
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Полина Зайцева
Level 11 Local Expert
October 8, 2024
Excellent hotel, modern room design. The hotel has been renovated. Staff👍
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ольга селькова
Level 10 Local Expert
July 11, 2019
The magnificent sea! Sandy beach, excellent entrance, large water area, in the middle of a large sandbank "chest deep", clean in the hotel, a large restaurant - there are always places for lunch and dinner, a variety of dishes, there was always chicken, fish (it didn't seem very tasty to me) beef, turkey and lamb (kebab and heads) more than 8 types of fruits (not always ripe, unfortunately). The rooms with sea views are wonderful, they were always cleaned normally and my bed linen was changed every 3 days. The big minus is WiFi: only near the reception and the oo hangs when at lunchtime and half after dinner, almost all the guests want to use it.
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Алексей
Level 11 Local Expert
May 30
4+ quiet hotel, entertainment rooms are weak in the evenings. But the beach is gorgeous, I recommend it.
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Шопинг Света
Level 7 Local Expert
December 13, 2021
The best place we've been! Excellent cast! 50+-, calm, clean, cozy. The kitchen is good, the animation is good, the sea is nearby, the beach line is full of sand, the sun beds are comfortable. There are no cattle and children. I recommend it for couples and quiet vacations. 5++++++++++++
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Alex Fed
Level 14 Local Expert
October 10, 2019
We rested at the Sural Hotel from 28.09 to 08.10.19 Before leaving, we read the reviews and got sad. But, fortunately, it turned out not to be so. The airport passed almost without delay. TUI was met and brought to the hotel promptly. There was no waiting at the reception. We handed over our passports and went to breakfast. Despite the fact that it was 10:30 there was a lot of food for every taste. After breakfast, they immediately checked into the room. The room is comfortable and clean. Definitely better than European hotels. The beach is large and sandy. There are enough sun beds for everyone. It is a pity that the awnings were replaced with umbrellas. I had to constantly run from the sun. But the hotelier promised to restore the canopies next year. I was pleasantly surprised by the abundant snack. However, they used it once. Then I don't want to go to lunch anymore. There was always a lot of fruit in the restaurant. Plums, pears, tangerines, grapes of several varieties, pomegranates, watermelons, melons. Good grilled fish, meat, turkey in various forms. There were also a lot of vegetables. The drinks were of course local, but quite high-quality. The room was constantly cleaned, linen was changed. And all this for a rather modest amount of money.
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Светлана Горлова
Level 8 Local Expert
August 7, 2021
There were children in 2018. "-" The food is disgusting, the sea is full of sharp large stones, while swimming you can not hit and cut through too much, the sea is bitter-salty, when in contact with the eyes it causes a strong burning sensation. The shower was broken in our room, but we did not change it, because on the beach in the shower you could wash off the salt perfectly. "+" An adult water park with three slides, allowed to ride with a 5-year-old child. The hotel is clean and well maintained. Wi-Fi was only in the lobby.
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Инна Заяц
Level 8 Local Expert
May 27, 2020
The hotel is mainly occupied by Germans, so the service here is good, but 2-3 people from the staff understand you at most. The Germans behave terribly, they can spit on you, get into the elevator first and not let you in, although they came later, in general, they are very arrogant. This is the only disadvantage of the hotel, as the staff does not respond to comments in any way. The beach is sandy, there is an indoor swimming pool, which saved us in the rain. There is a very small market nearby, we went to Manavgat Mall. The taxi cost $6. The food is excellent, not to compare with other hotels in Turkey (all because the Germans are very picky, but bring a lot of money to the hotel by drinking all the paid alcohol)- grilled red fish fillet was 3 days out of 6, barbecue, pizza, etc., that is, the food is more European. The room stock is old, but clean. We had a rest in 2018.
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Лилия Гарипова
Level 5 Local Expert
July 16, 2021
I went from 09.07 to 13.07, the sea is good, it's true. First line, high! The food is not tasty, the canteen is not tidy, as well as in the lobby, the barista wipes the tables with a dirty rag ... cocktails are not all available. There are a lot of Russians who share sun beds, swear with the staff periodically, in general, sometimes there is even something, but ... spoils the atmosphere. In the room, in the bathroom, I found a shower hose and hair wrapped around)) the hair color is not mine, so ... apparently, they forgot to remove it)) and plus, there was a T-shirt between the sofa and the wall, apparently from previous guests))) in short, they do not clean thoroughly. The hotel definitely cannot qualify for the top five, it is a strict top three. I do not recommend it!
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Садко
Level 14 Local Expert
May 10, 2023
Excellent hotel-level service, a gorgeous beach of fine golden sand nearby, 100 meters away. A good sloping entrance is the best thing for families with kids
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Фернандес Светлана
Level 11 Local Expert
March 15, 2020
Not a bad hotel. The usual budget 5*, not hi-fi. A quiet hotel with a small territory, manicured lawns where you can walk directly to the beach. Pool 1, a separate children's slide with a tiny pool, went with my daughter 6 years old once, the queue of children, although small, but constant, sliding into the pool you risk, if you hesitate, someone will crash, a very small space. There are not enough sun beds near the main pool, you need to come early to take a seat. Many throw towels and go to the beach, hang out by the pool after lunch. Queues at the cafe for breakfast, lunch and dinner, we went early for breakfast and later for lunch and dinner, everything is normal. The food is the same, you can choose to eat. The animation is minimal, every day there is the same disco by the pool for children, there is a room where you can leave the kids to draw, there is also a slide nearby. If you just take a break from the hustle and bustle, and no frills, then it's just right.
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Каринэ Т.
Level 4 Local Expert
July 12, 2019
A great hotel for a family holiday. Close to the Airport, nice green area. The staff is friendly, Russian-speaking administrators. The room stock is decent, clean. Wonderful cuisine, lots of fruits, vegetables and meat dishes. Sandy beach, clean sea. There are always sun beds and towels. In general, a worthwhile place.
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Татьяна
Level 4 Local Expert
December 30, 2018
We had a rest in early September, the weather was wonderful! We arrived at the hotel at ten in the morning, checked in immediately without any problems, had breakfast at the sea. The territory of the hotel is large, green, the food was quite good, the sea nearby is warm and clean!!!there is almost no children's animation (half an hour in the evening), the room was cleaned every day. The hotel is suitable for a relaxing holiday, which is exactly what I wanted. I liked it! I recommend.
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Ирина Б.
Level 4 Local Expert
October 17, 2020
We stayed at this hotel with a child in October. I liked almost everything. The sea is wonderful, Some were bitten by fish, but not once. The beach is big, there are a lot of sun beds, but the sand could be sifted, a lot of pebbles come across, and cigarette butts from our compatriots. The rooms are good, everything worked in them. We got 436, we paid an extra $20 for checking in early. The linen was changed every other day, towels every day, but the floors are poorly washed The aunt at the reception is burnt, impudent, with dark hair, which slightly spoiled the atmosphere of the vacation The food is like everywhere else, no one went hungry, well, we didn't go there to eat. And take a closer look at the local photographer, they call one price, and when you go to get a photo, you get a discrepancy We are happy with our vacation, and we wish you the same!!!
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Мария Ш.
Level 3 Local Expert
July 11, 2021
We arrived at the hotel on July 1 in the morning, had breakfast, and we were immediately checked into a room on the 3rd floor. The room is standard, the air conditioning worked perfectly. The best thing about this hotel is the sea, the beach is wide, the entrance to the sea is excellent. That's where all the good things end!!! There is no animation from the word at all!!! The territory is small, but there are a lot of people. There are always long queues, we went to the beach at 6-30 in the morning to take a seat (and we were far from the first). The food is terrible: offal and fried minced meat. The only thing that was delicious was grilled Fish, and then if you have the patience to stand in line for 20 minutes. There's a coffee queue in the morning. Everything would be fine if the hotel was 3*, this is understandable, but they declare 5 * and vacationers are shocked, because they paid money for 5. Young people do not need to go there at all, they will die of boredom. For a resort in Turkey and a 5* hotel, it's a shame!!!!
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Евгений Г.
Level 2 Local Expert
July 8, 2021
We are currently vacationing at Sural otel from 5 to 12 July 2021. I tell you, they arrived at 8.30, sent us to breakfast, told us to come over after breakfast. They ate, came over, and settled us in. The room is standard, cleaned every day, air conditioning, balcony, refrigerator. The sea is cool, the coastline is wide. Further cons: the food is monotonous, something is constantly running out, then there is no tequila in lobi, then there is no beer on the beach, then there is no beer near the pool, then there are no cups. In general, something is constantly missing. Yesterday I had to stand in line for fried chicken for dinner, and the queue is not small. I didn't even feel like eating. The guide said that such queues are the norm. Since we have something to compare it with, this is not the norm for us at all. In order not to take turns, it was enough to put not one cook, but at least three, especially since there is such an opportunity. There are not enough tables for everyone in the dining room, people have to walk around with plates to look for and wait for a place to eat. They gave cherries once, but only one tray, of course, was not enough for everyone. I don't understand at all how it might not be enough for what you gave the money for. It's up to you to choose, but I don't recommend going to this hotel. I can advise the administration, if in your hotel, a constant shortage of something is the norm, then continue in this spirit, if not, change the development strategy, or the administrator, you should have everything in abundance, people go on vacation, and to hear that something is missing is a big MINUS. This is the first time we have encountered this, in other hotels, even in Gelendzhik (Krasnaya Talka, by the way, I strongly advise you to relax in our south), there was a wide variety of food, and if the food tray was empty to 1/3, then it was immediately changed to full. WiFi is only in lobi, there are no rooms, in the evening the whole hotel sits in lobi.
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татьяна горбась
Level 15 Local Expert
November 6, 2023
we had a rest at the end of September, a beautiful beach, excellent food, all kinds of fruits, a clean pool, good service, thank you for a good rest
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Ульяна Белоножко
Level 8 Local Expert
July 26, 2022
We had a vacation with a friend in September 2021.Of course it's 4 stars, no higher.Everything is not bad, but the food is completely banal, you will not stay hungry, of course, but very weak for 5 stars. The whole party is near the pool, there is no amphitheater. The territory is not bad.The entrance to the sea is good on the left, stones in the center, be careful.
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Любовь Миронова
Level 17 Local Expert
July 4, 2021
I liked everything, the territory, the sea, the location! The only negative is the menu... something needs to be done here…I am not a special gourmet, it was normal for me, but it was problematic to feed the child, there were very few meat products and the breakfasts also did not shine with variety.
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Гульнара Л.
Level 5 Local Expert
July 24, 2019
The rooms are cozy and clean. Friendly staff. High-quality variety of dishes in the restaurant. A beautiful area for walking. The sea is a 5-minute walk away
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Наталья Гладких
Level 10 Local Expert
September 6, 2021
Pros, the sea is excellent, clean, sand, sun beds (although there were not enough places), the sea is nearby. The waiters are very cheerful and polite. Children are treated well. Minus. When we arrived, we were accommodated in a very small room (I think for two people), and we had four two adults and children. We went to ask them to change it, they gave us another spacious one, but with a view of the pool, but the music was blaring until 23.30, the windows were closed, but nothing helped. It's good that the children were tired every day and fell asleep anyway. The hotel itself did not recover, on the very first day, I was upset, there is no repair in it, I think for a long time, it does not pull at five stars in any way.only for three. I don't know why they don't do repairs, but they rip off the money like five dollars. Wi-Fi is only in the lobby and I didn't catch it well, everyone was sitting there. The rooms are ordinary, repairs are required in the bathroom. I'm not going a second time. I don't know if they overpaid the money. With a sea view, they charge five dollars a day. Think, until they make repairs, there's nothing to do there.And we pay for the hotel like five stars.And there were not enough places in the restaurant, tables were waiting for them to be cleaned. The tables were poorly cleaned. We didn't have time. There was a lot of food, but it was hard to choose, the waiters did not know Russian, everyone was pointing at what to take.
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Ирина Ш.
Level 3 Local Expert
June 28, 2019
The hotel , to be honest ...for pensioners! I rested there for 14 days. The room was given the usual standard. With a view of the entrance to the hotel. I asked for a room with a sea view.. I was immediately told these numbers were 70 euros. We showed 4 rooms with a sea view.. I chose the last one that I liked. I paid $ 70 and checked into the room... The safe was also said to be paid. I paid $14 for the safe. Went with my wife to the beach to see. The beach is nice. The approach to the sea is normal. The hotel does not pull for 5 at all! Only the beach is normal..but otherwise there are a lot of disadvantages! First of all, lunch at the snack bar by the beach at the hotel. During the day, the sea wind... You're sitting eating and your wife has hair in her mouth from the wind. And you're standing in line waiting for the table to be free to sit down to eat. Then you stand in line for food for half an hour! In short, there are zero more animations!!! There is no music even by the pool during the day. There should be animations in the evening at 21 :00.. but we are waiting for a very long time. And their acoustic equipment was always buggy. The animators said the equipment was old and needed to be changed for a long time. I asked the question. Where does the money go??? Can't they buy new equipment??? And in the neighboring hotels, day and night, the music was grim and discos and animations were normal. The animators bowed to Tom. Like the Germans, the guests asked that there be no noise! And that Russians should not rest because of the requests of other guests? In short, I'm not happy with my vacation!!!
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Светлана К.
Level 7 Local Expert
August 1, 2019
I really liked the hotel, great food, a market next to the hotel (right across the street), a minibus stop to the city right at the exit. It takes about 20 minutes to get to the city. The hotel is on the 1st line, its own beach, quite clean. In general, I liked the hotel.
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Яна Васильева
Level 4 Local Expert
July 7, 2021
Yesterday we arrived at the hotel, we were immediately stunned by the fact that Wi-Fi is only in the lobby!!! And this is the 21st century, neither in the room, nor on the beach, nor by the pool, not even a paid room service. The food is also not 5 stars, although I am not picky, it is clear that we come to rest, well, sorry 5 * and without Internet... Pandemic, distance... Everyone is sitting in the lobby and catching the Internet, there are not enough places for everyone, people are just standing because there is no other place with the Internet. If I had seen this nuance in the reviews, I would not have chosen this hotel for anything.
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Елена макарова
Level 4 Local Expert
October 5
I love this place, it's quiet, peaceful, the beach, the sea, I've been to the sural hotel twice, I also liked the sural risot
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Ольга и Владимир Оксененко
Level 9 Local Expert
July 25, 2018
The service is excellent, the food is excellent, the beach and the sea are magnificent. The entertainment is good. Landscaping is excellent. A quiet holiday for middle-aged people is great. Communication in Russian is excellent. The Internet is mediocre in the morning and afternoon, very bad in the evening.
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Мария П.
Level 4 Local Expert
September 28, 2018
Upon check-in, they gave a disgusting room, just a homeless man's lair. But we must pay tribute, it was immediately changed to another number. Be careful, there are terrible numbers and don't be afraid to change them! They remove disgust and irregularly. Nutrition is very weak for a country with a sea. There was only river trout from the fish, occasionally some bones were fried and served as meat. But otherwise everything was quite edible, and some of the dishes were even delicious. There were always enough sun beds on the beach. The beach is neat. The attitude towards the guests is not very good if you don't tip everyone. I have a mixed impression about the hotel.
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Вера З.
Level 10 Local Expert
November 18, 2021
I had a rest at the end of August 2021. I liked the hotel. Budget five, without children, 16+. Everything is included. There is no Oriental luxury, but everything you need is there. The rooms are normal, with large balconies, TV with Russian-language channels, refrigerator, air conditioning. The food is quite decent. There is not much seafood, but the usual fish, meat, salads, fruits, vegetables, grilled, pastries, oriental sweets - everything is there. In addition to the main restaurant, there is a small restaurant on the beach. There are several bars - in restaurants, in the lobby, on the veranda, by the pool. Dry white and red wine, drinks, cocktails (not really liked), liqueurs, whiskey, beer. They work until 23 o'clock. Fresh juices and ice cream by the pool in the afternoon. In the afternoon, animation by the pool, dancing, sports games. In the evening, the pool shows are not repeated during the week. The first line, right on the shore. The beach is large, free sun beds and canopies, very convenient entrance to the sea. The territory is well maintained. The Internet is free only downstairs, at the reception, on the veranda and by the pool, it does not reach the floors. There is a small souvenir shop. Many of the staff speak Russian, so there are no language problems. There are minibus stops nearby, where you will be taken to the right place for $ 1. There is a good market and a local travel agency 300 meters away, where there is more choice of excursions and prices are lower than those of agents from the tour operator. The Hamman sauna and sauna are open for free, and massage services are available for an additional fee. The only inconvenience is that beach towels need to be received from 8 to 10 in the morning, and handed over before 18-30. Because of this, conflicts constantly arose.
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Вера З.
Level 3 Local Expert
September 4, 2021
I stayed at the Sural Saray Hotel from August 22 to September 1, 2021. I am writing based on fresh impressions. Basically, a normal hotel. Not the worst, and not the best five. But in terms of price-quality ratio, everything is fine. I am completely satisfied with my vacation. The rooms are clean, not small. Large balconies. Cleaned daily, towels were changed too. I don't know how often the bed was changed, but it was clean all the time. There was unlimited water, and all kinds of soaps, shampoos, and gels, too. There were slippers. Bathrobes and kettles - no, maybe it's because of covid restrictions. 1st line. A beautiful sandy beach with a very convenient entrance to the sea. Sun beds and canopies are free of charge. The weather was wonderful all the days, and the sea is just super! The water is 29-30C, you could stay in it for hours. Quite a decent pool. Not very big, but not small either. Children were not accepted into the hotel, and animators, very groovy, worked all day by the pool for adults. There were all kinds of games in the pool, water polo sessions. They were learning how to dance by the pool. In the evenings, a show was shown every night, without repeating itself for a week. The Internet is free. There are no rooms, but in the lobby, veranda, by the pool and at the entrance to the hotel there was almost always a good signal level. Sometimes I couldn't get in for a short time, well, maybe half an hour a day, then I showed up again. In short, there is no need to complain about the lack of communication, we did everything we wanted, everything on the Internet. There are two restaurants, the main one in the lobby and the second one on the beach, open only at lunch. Very tasty tortillas with cheese and spinach were cooked in the beach restaurant. The food is normal. Fruits were constantly in sufficient quantity, watermelons, melons, peaches, plums, white and black grapes. There are a lot of sweets - cakes, pies, creams, lukum, baklava, very tasty dried apricots and figs. There are a lot of salads, both spicy and not spicy, constantly fresh herbs in large quantities, several types of olives and olives. There is not a very large selection of seafood, but constantly fried trout, boiled fish, sometimes crab sticks. There was no shortage of meat dishes. Chicken, turkey, steaks, something made of veal or lamb. I can't say that they cooked super tasty, but it's quite normal, high-quality, from fresh products. And I haven't tried the whole range in 10 days. Several bars. They are open on the veranda and by the pool until midnight. There is always tea, coffee, cocktails, drinks. After lunch, fresh juices and ice cream by the pool. The wine is dry red and white, the most common, it is quite drinkable. I didn't like the cocktails very much, there was too much juice, I didn't feel the taste. Although, perhaps, this is done specifically so that there are low-alcohol drinks. Therefore, men preferred whiskey with ice, and women preferred baileys liqueur. But I haven't seen anyone drunk in all 10 days. There were no problems with the staff, they are polite, they respond to requests. At the reception, the woman speaks excellent Russian, the rest are average, but within sufficient limits to solve all the issues.There are no problems with the language at all, there is always someone nearby who knows Russian. There is a Hamman sauna and a sauna. The only thing I didn't really like was that beach towels are given out in the morning from 8 to 10 o'clock, and they are taken back from 16 to 18-30, the rest of the time you have to persuade. There is a minibus stop next to the hotel, where for $ 1 you will be taken where you need to go. Going back is also not a problem, show the bracelet or name the hotel, and they will tell you which minibus to take, they will take you directly to the hotel. There is no need to go far for shopping and souvenirs. About 250-300 meters away is the Sural Bazzar market, almost everything that a tourist may need is there, it works late, at least until 23 o'clock. I would like to say separately about excursions. I was warned before the trip that the excursions from the hotel guides are too expensive, and it is necessary to take them from local travel agencies. And so it turned out. I didn't really like the travel agent from the tour operator. The prices are high, he does not give descriptions of the excursions, only tells them in words, and even not every tour will get you. I took one tour from him. And then I found a small local travel agency next to the same Sural Bazzar market, right across the street. There is a sign "Travel Agency" right in Russian and a Russian-speaking guy works there. Everything is there, and photos and descriptions of excursions in Russian. He is very pleasant, he will tell you everything in detail, explain everything. The prices are two times lower than those of the tour operator, and the excursions are more interesting and not so tedious. It is open at any time until midnight. I took two excursions from him and was very pleased. The difference between this travel agency and the tour operator is about $ 25-30. On the way back, our flight was delayed for three hours, but it's not the hotel's fault. In general, I think that for my money I got a wonderful vacation and I rate the hotel perfectly!
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Anonymous review
July 23, 2013
The location is excellent. The animation is disgusting, there are simply no other words. Drive them into the neck. Ignorance of the languages of tourists staying at the hotel is just a shame. "Khlep", "Khlep", "Khlep" - this is the whole vocabulary. And it's important to sit by the pool with a black headband and drink coffee - that's all the work. Rural amateur activity is relaxing compared to your animation.There is a good example nearby. Chase this cast of comedians, invite good animators and your hotel's rating will soar.
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Александр Ююкин
Level 10 Local Expert
September 7, 2018
The hotel is remembered for its disgusting service, eternally broken centralized air conditioning (2 nights out of 8 the entire hotel is without air conditioning), a disgusting assortment of food unworthy of a 5-star hotel. Separately, it is worth noting the lunch that takes place outdoors in a small restaurant where there are not enough tables for everyone. That is, you can't find a free table in the heat for more than an hour and a half, then in the same place in the heat you choose from a completely meager assortment and by the end of this procedure all your clothes are soaked with sweat. Wi-fi is stable only at the reception. There are no bathrobes in the bathroom, as in other five-star hotels, take cover at night with something like a waffle towel.
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Виктор Зайцев
Level 5 Local Expert
October 4, 2019
We were with the whole family at the end of July at the hotel of this chain, namely a Sural Sarai, we really liked everything.Excellent service, delicious food, the sea is super two minutes from the hotel, you don't even have to cross the road.Therefore, I give the entire Sural network five stars, I hope we will come again.I recommend it to everyone.
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Виталий Рябов
Level 3 Local Expert
July 27, 2021
Hello dear hotel management! We rested at your hotel from 07/13/2015. 08 with 2 children! The children really liked it, especially the children's animation. I would like to mention the very good work of DJ CAN, who always raised a good mood and set everyone up for a positive mood!!! Thank you very much!
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Елена Морозова
Level 3 Local Expert
October 8, 2018
The hotel is on the '3'. The food is so-so, especially the lunches. It's unusual to have lunch in a wet swimsuit on the beach. And the choice of dishes is small and unappetizing.lots of fast food. There is no diet table.the beach is not bad, although dirty, old mattresses on the beach. You can see strong savings on everything.the animation is almost '0'. The worst hotel we've been to - and these are 12 hotels in Turkey and beyond.
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Оби-Ван Кеноби
Level 9 Local Expert
July 19, 2019
We arrived today on 07/19/2010. The fact that Turkey itself is a country of deception and fraud (this is a separate topic) so also in the hotel they are trying to immediately breed for money. We arrived at 10:30, hungry as hell. The plane was delayed, we sat on the plane for who knows how long, then we took off anyway. During the flight, they gave only half a glass of water to drink (the north wind company was very lucky). So the hotel also gave out the rules of the location according to which we get to the second breakfast, but at the reception they tell us that there is no breakfast for you. Check-in is only from 14-00, but if you want, then for $ 5 per day we will give you a room right now.Of course it's tin. Before that, we had a vacation in Greece, so this is heaven and earth. This is my first and probably my last trip to Turkey. A very bad attitude towards tourists. In principle, I will not leave tips to anyone. And for what to leave, for being considered a redneck with a pack of dollars? I'm disappointed! The Side Sural Sarai Hotel is 5 stars.
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Marina N.
Level 9 Local Expert
November 28, 2019
The hotel is not very new, but cozy. Nice pool, beach nearby. The food is quite acceptable. We were in September last year. The territory is large. The beach is nice. There are a lot of elderly and not very friendly Germans. In principle, I liked everything. The lights went out several times and the elevators did not work, the stairs were searched for a long time.
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виктор л.
Level 2 Local Expert
August 20, 2021
The hotel does not pull 5 stars, I will start with a room, we lived in a standard room, a safe is paid 1 euro per day, there has never been a carafe for water and ordinary glass cups here and they do not know what it is, there is no kettle, there is not a single shelf in the refrigerator to put something, oak beds, pillows are one visibility. The restaurant looks like a Soviet dining room, the tables have never seen tablecloths, I won't talk about food, everyone's tastes are different, but you won't stay hungry. There is no animation, every other day the Turks dance and that's it!!! the same music is moronic in the evenings, there is no embankment at all, there is nowhere to walk, it is deserted in the evening, Wi-Fi is only in the lobby....The hotel is 5 stars. Pros: the beach is clean, there are more than enough sunbeds, the sea is clean, sand. When we left, the luggage was weighed at the 5* hotel!!!!!with an ordinary bizman (hand scales with a hook, which the grandmothers use to weigh potatoes in the market), the fee for each weighted bag is 1 dollar...and of course the weight is not accurate +- 2 kg.(they were outweighed in the airport.In short, there is nothing to do here, it is not worth the money spent.and even more...if you want a room with a sea view and not a dumpster or parking lot, you will have to spit at least 45 bucks.
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Ирина Камышникова
Level 2 Local Expert
July 30, 2021
A 5* hotel does not pull. There are much better 3-star hotels in our Anapa. The sea is wonderful. We rested from 04.07. To 11.07. Firstly, it does not work out 6 days, 7 nights, because We arrived on the 4th evening, there was only dinner, we left on the night of 10.11, i.e. we did not have breakfast on the 11th. The room is terrible, it has not been repaired for a long time. There is rust around the sink, the mirror and the toilet have not been washed more than once. The bed is made of stone, I got up every morning with back pain. The refrigerator is old, not working and it did not stink clearly, the cabinet doors moved with difficulty. The boy cleaning the room made a heart out of the bedspread, allegedly cleaned it. When we arrived, there were few people for two days, and then the flow began... There is no place to find in the dining room, sun beds on the beach need to be occupied at a little light. Food is a separate article. Minced mutton is something, liquid salads are not clear with what! There was not enough fruit for everyone. In general, I do not advise anyone to go!!!
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megabars1k
Level 8 Local Expert
May 14, 2020
A pretty good hotel for your money. The hotel is quite old, so you should not expect modern chic and gloss from it, but you came to the sea, right? And it's not far to go. The territory is well maintained, the beach is clean, the access to the sea is good.
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Светлана
Level 7 Local Expert
April 2, 2021
I really liked the hotel.The only and probably the most unpleasant thing is how many people write levies on the reception desk, they require not 20 not 40, but 60 $ - if the view is not on the sea and 80 $ sea view, and with yelling and rudeness.that's how we were greeted, if you forget it, the hotel is beautiful, the rest of the staff is attentive, the beach is gorgeous.a relaxing holiday without Tagil.
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Александр Еремин
Level 4 Local Expert
August 22, 2021
I had a rest, not long ago-the sea and the beach are cool, the grub is full of shit.The animation is cool, everything is wonderful both in the lobby and on the beach. But the food sucks.We were not hungry, but there was nothing to eat, there was no meat (veal, lamb), Pasta-one kind, rice, French fries and that's it..
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Римма Милевская
Level 5 Local Expert
November 15, 2022
I wanted a quiet vacation and I got it. There are no discos there, no children either. The territory is well maintained, the sea is gorgeous, the beach is wide and sandy. But they began to save on food.And there is no internet
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Наталья
Level 9 Local Expert
December 1, 2020
Great hotel! The staff is very friendly and helpful. Excellent massage at the spa. Great food, drinks and animation! A wonderful beach. This is a solid five-plus hotel!!!!
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Anonymous review
July 19, 2019
A good commercial hotel. Seriously. The sea is good, the shore is sand, the entrance to the sea is without drops, shallow enough for children, and then .. swim to the buoys and beyond. About food is not a topic at all. The main thing is to have the weather. You can choose the excursions yourself.
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GanS ManiaK
Level 15 Local Expert
October 24, 2018
Monotonous not very tasty food, tired furniture in the rooms, it is very far to go to the beach, the audibility of what is happening in the neighboring rooms is excellent, unhurried but friendly staff, dirty beach, the rooms stink of sewage, undercooked pancakes and fried eggs, COCKROACHES, and poorly functioning WiFi only in the lobby.
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Ирина
Level 9 Local Expert
June 26
The hotel itself is not bad, the food is average, you will not stay hungry, without frills!
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Екатерина Волкова
Level 3 Local Expert
October 4, 2022
Wonderful hotel, excellent service!!! I can't understand people who write negative reviews. And the kitchen!!! It's impossible to convey. It is impossible to try everything in 10 days.
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Елена Никитаева
Level 9 Local Expert
November 1, 2018
The service at the hotel was a little disappointing, the dishes were sometimes dirty. And the hotel itself is conveniently located next to the beach. Beach: the entrance is good, sandy.
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Надежда Павличенкова
Level 11 Local Expert
July 15, 2021
A wonderful quiet vacation with your family! The clearest sea, a wonderful hotel. There is a connection with major cities
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