Sural Saray

4.3

578 ratings

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217 reviews

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Татьяна М.

Level 2 Local Expert

everything is fine. We had a great rest with a friend. The territory is wonderful, well-chosen staff, sea,beach, animation. special thanks to animator Hanni. We recommend this hotel not only to those over 60

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Алина Жаренкова

Level 5 Local Expert

The hotel accepts a large number of people, but is unable to serve and feed them. There is very little food and it is of poor quality. The cooking is disgusting. There are huge queues for food and drinks. Often you will leave with an empty plate!!!!!

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Наталья

Level 11 Local Expert

The hotel is not new, but clean. They clean everywhere, all the time. This is a plus. The air conditioning in the room was working, +38° outside was well tolerated. The location is good, the sea is next to the hotel. The water is clean and transparent. Fish are visible. There are enough sun beds and mattresses on the beach. The food is varied, there is something to choose from. You won't stay hungry. There are too many fried and sweet things for my taste, but apparently these are the peculiarities of the local cuisine. The staff is very friendly, they will explain everything you need. I had to pay $36 extra for a room with a sea view and a safe. The animation is interesting, until 23:00 maximum, then it was quiet on the territory. But the music was blaring from the neighboring hotels, which are located on all sides, so those who like to sleep need to take earplugs. We took this hotel because of its proximity to the sea and the ancient Side, which is a must-visit, the journey from the hotel to Side by minibus is 20 minutes, one ticket is 4.5 lira. There are bazaars and a supermarket near the hotel. I do not recommend going to see fur coats and sheepskin coats from the store, which is located in the hotel, a complete deception with prices. They said one thing, another in the store, and you can't get out of it just like that, you were disappointed.

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Ольга Воронович

Level 5 Local Expert

I didn't like the way the dishes were washed, especially forks, knives, glasses with traces of lipstick and other things. The room was cleaned in 2-4 days And the rest is more or less

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Валерий Печатников

Level 6 Local Expert

A good hotel on the first line, has its own sandy beach with a sandy entrance into the water. Food and drinks for every taste. Lots of greenery, fruits according to the season. The hotel is 18+, but in fact it is more like 55+. The hotel is quiet, having fun by the pool every evening. There is no youth disco. It is suitable for a relaxing holiday.

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Stanislav F

Level 18 Local Expert

We were unlucky, sural has 3 5-star hotels on the same territory. We got a dumpster. Take the Sural Hotel 5* the cost is the same. We went to eat at the Sural Hotel a couple of times, the difference is heaven and earth...

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Епашина Татьяна

Level 3 Local Expert

Clearly not 5*... There are many disadvantages ..., the tables were washed badly. The rooms are not good, for 3+. Animation, and then the same thing, like,, disco,,...

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Борис Б.

Level 3 Local Expert

The hotel sucks, do not believe any positive reviews, because a NORMAL and self-respecting person will not write well about this place. Dirt, stink, everything is old and shabby. It feels like walking down the corridor of a city hospital. This would be tolerable for an amount twice as low as what is being asked for this hotel, no more.

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Marina Y.

Level 2 Local Expert

One hundred percent of the good reviews are written by the hotel staff. Here, every day, someone swears with the manager. Mainly because of the nutrition. Only the sea and the beach are good. I am attaching a photo of a sweet table. Lunch is at 12:30, and this is at 13:00

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Ульяна Гальянова

Level 9 Local Expert

Very nice hotel!!!! A small area, kind and helpful staff, food like in good 5* hotels. It takes 5-7 minutes to walk to the sea without hurrying. The atmosphere in the hotel is homely. Every day there was an adult and children's disco in the evening, there was no animation in the afternoon, unobtrusive music was just playing around the pool. The hotel is not new, respectively, furniture and renovation for 4 - . Turkish night takes place once a week.

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Андрей Тебенков

Level 8 Local Expert

We had a vacation with my wife from 1.09 to 12.09 this year. This is the second time in this hotel. Excellent green area and a gently sloping sandy beach. Friendly service and very tasty food. We definitely recommend it!

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Мария Яковицкая

Level 4 Local Expert

A wonderful hotel. The restaurant is great. And the beach is the best on the coast!

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Евгений Т.

Level 5 Local Expert

A large park, ice cream for children as much as you want, a beach, two pools, slides, food. Minus: the sun beds by the pool are occupied in the morning, the sea is sometimes rocks.

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ирина смирнова

Level 5 Local Expert

We were on vacation at the end of July 2021. I really liked it. A clean, cozy hotel, well-groomed territory, courteous staff, delicious and varied food. There are always enough sun beds on the beach, excellent tortillas are baked every day at the beach bar, and ice cream is served by the pool. The beach is sandy, the entrance is gentle, for diving we walked along the beach to the pier bar from another hotel, so, judging by the bracelets, we were not the only ones doing it) For a relaxing holiday, marking 18+ means no children.

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Владимир Н.

Level 7 Local Expert

A beautiful beach, a volleyball fire, very tasty food - Fish, beef, turkey, chicken, sweets, Waxing cooks are small! there is a cool bartender at the reception)))

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Малака .

Level 6 Local Expert

A strong foursome. The staff is very polite, the beach is nice. The food is good. But not five.

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Анна К.

Level 3 Local Expert

On the plus side, everyone knows the hotel. They were one of the first to appear there and even without knowing the language, they will show you the way. There are 4 hotels in the network, you can go to any one and the bar is open, no matter which one you are resting in. The impression is like a 5-star boarding house. First of all, if you come later, you won't get the most delicious, but you don't have to starve either. There is also a queue for tortillas between breakfast and lunch, you can stand for ice cream for 20 minutes. They give you as much as you want, but one tray is given out by a hotel employee. It's very dirty... Cleaning at 0. Plates with appliances have to be chosen. But there is a castle nearby, if you look at it and imagine that you are there, then everything is fine in the prince :) of the advantages, the beach is nearby, the sand. You can find sun beds, they are also old. Animation is a separate story, 30 minutes of invited dancers, and this is the end of his work. Performances can be really fascinating and cool. But the animation itself doesn't do anything. In general, entertainment for the evening is still better to think about. The hotel is for those who do not plan to spend all their time there.

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Леопольд Кудасов

Level 10 Local Expert

Great hotel. For a relaxing family holiday... 3* but it is not inferior to many 5 * hotels, and in what it surpasses many fives.

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Ирина Щербакова

Level 21 Local Expert

We stayed at this hotel in 2021.The normal price-quality ratio.We did not look for specks of dust, we did not wait for delicacies, because we understood that we were going to 5 * economy.class.The sea is beautiful and clean, the entrance is good.Nearby hotels are more expensive, but the entrance to the sea is terrible (slabs and boulders).The food was not varied, but there were many different good-quality fruits and vegetables.If you compare with Belek hotels, the level is much lower, but the price is different. If you want a relaxing holiday, then you do not need to take a room with a view of the pool-it will be very noisy .The best is a side view overlooking the sea and a small hill.The big plus of this hotel is that there were no small children, but there were a lot of teenagers.Like any mid-level hotel, there are pros and cons.

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Кристина Иванова

Level 4 Local Expert

We had a vacation in 2021. I liked the hotel, it's even better now.

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Shurentij

Level 5 Local Expert

Because of the fence, it looks decent, well-maintained territory. There was a desire to stay here someday

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Елена

Level 13 Local Expert

The hotel is 5 stars, but in fact 3 stars. The rooms are haunted by the 90s. The service and food are not bad.

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Стороженко Сергей

Level 9 Local Expert

A very quiet hotel for pensioners and the disabled, if it weren't for the wonderful Russian people with boomboxes, it would be paradise.

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Level 3 Local Expert

Rest from 21.05.18 to 30.05.18 Pros- Sandy beach, nice gentle entrance to the sea, the sea is clean the rooms are simple but renovated clean Cons- there are few tables in restaurants as a result of the crowd before opening, the buffet is not properly organized, you can only approach from one side of the queue. In the morning, when you come to breakfast, you see dirty tablecloths after dinner, leftovers and dirty napkins on the floor, the staff pretends not to understand or just silently leave. Bartenders in bars simply do not notice vacationers and if you do not shout at him, he will stand or talk to his partner.

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Anonymous review

A good family vacation. Quietly, calmly. Nice beach. The disadvantage is that hot dishes are only freshly prepared and soups. The rest is warm. Good, but ordinary wine and beer. Strong alcohol wants the best. Paper cups are infuriating.

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Заноза

Level 10 Local Expert

I liked it- there are no children, respectively, in the pool, on the territory and in the restaurants it is quiet, Clean territory, a gorgeous beach, a good room - we had a direct view of the sea, an end room on the 4th floor, a large balcony, the pool is clean, there was enough food,ice cream,pies,drinks every day.A green cozy area.I didn't like it- the animation is poor, everything repeats every week..The food is not very good, there is no seafood.The salads are all on some kind of yogurt, the wine is so-so.Cleaning about nothing is a type of room cleaning.But the average is normal.The main thing is a gorgeous beach and a gorgeous sea, clean,warm,good entrance...But we are unlikely to return there, we also need to visit other places.

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Светлана Х.

Level 4 Local Expert

Great hotel. It is focused on holidays with children. The food is excellent, the choice is huge. The bar is open until 00:30. The rooms are clean and cozy. I'm getting killed every day. There is a refrigerator, bottled water is replenished daily. Internet is only available in the lobby.

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Дарья С.

Level 4 Local Expert

I had a rest in October 2018. I liked everything! There are not so many tourists anymore, the food is good and tasty, the rooms are ordinary. The most exciting thing is the beach! Wide coastline, fine sand! Good entrance to the sea, clear water! I recommend.

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Марина Ефремова

Level 10 Local Expert

We were in 2018, August. The hotel is not very well maintained, there are a lot of sloppy details that just catch your eye. The schedule for changing beach towels is not convenient. There is no spa. After a year, I don't remember anything. One thing pleases me is that bad impressions are also not very remembered. Maybe it's just because you have to remember the good things. We try not to go to the same hotels, but I definitely won't go here anymore

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Владимир Белянко

Level 12 Local Expert

I was with my wife 7 years ago. Like it. This fall, the trip to the Red Sea did not work out. I decided to go to the Sural. The valuable thing is that 16+. There are no screaming children or mothers. The beach is great - the sand. The length of the "distance" of the swim along the perimeter of the buoys is about 500 meters. A good morning workout. The hotel has been renovated. The rooms are "fresh". I lived in a room in the left wing with a view of the sea and a landscaped garden (445 or 455 - I've already forgotten). The service is decent. I'm not a foodie. I didn't collect food with basins. From the offer of dishes, I had enough of everything. It is unfortunate that the founder of the network, Mr. Suleiman Sural, has died. But the traditions and the "spirit" of the hotel are the same. I thank the staff for the rest.

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George Georgiev

Level 12 Local Expert

Everything is very mediocre . The main drawback is the low variability of food. The beach is not bad . The rooms are standard. The hotel is not the most modern Staying there for a short period of time is optimal

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Ирина Сусанова

Level 10 Local Expert

A quiet, peaceful hotel. With a large and green area. The beach is sandy. It is ideal for holidays with small children.

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IURII

Level 7 Local Expert

An excellent Hotel both in terms of price and quality of services.You can also use the neighboring 4 and 5 star hotels of the same chain.The sea is about a 10-minute leisurely walk from the hotel.It is suitable for relaxation and relaxation with children.

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V_Italy Markunsky

Level 24 Local Expert

Triple five: rotten food, cleaning only on demand

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Ульяна Вилкова

Level 5 Local Expert

The best waiter/bartender is Mahmed Gul!!!! The hotel is perfect!!

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МД

Level 14 Local Expert

The food is good, the beach is close, the rooms are clean and new, everything is fine

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Владимир А.

Level 6 Local Expert

A cool, calm, quiet hotel. Purely for family holidays, it is not suitable for young people, because the entertainment room is on "3". There are no queues near bars, a lot of tables, sun beds, you can relax in the park on the grass.

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Wesr

Level 10 Local Expert

Have a good time, everyone! We rested with my wife for July 2019.14nights.So from the check-in. Extortion of money is $ 5 per day. A middle-aged uncle with an average height at the reception desk wearing glasses..Abdurakhman. Also, this rascal shoved us into 4* next to each other.. They waited 2 hours for the Germans to settle right there.. We arrived early in the morning..We were ready for such an expectation, so we went swimming and then for breakfast.They didn 't want a sea view ..the sun is in the windows all day long..They were afraid that Kondey would not be able to cope with the side above the entrance to athel..Which is good...I caught the Internet a little bit at a time..otherwise, the current lobby..there is practically no problem with the Internet..I have unlimited megafon connected for 329 rubles per day..but the Internet is only 1GB. per day..and the Wi-Fi at the hotel loads photos at night or an hour per photo..The sea and the beach are gorgeous..There are enough rods. Now the power supply..There is an open restaurant between the beach and the hotel..there are dinners there..cool tortillas with cheese, sweet..Well, you don't have to go to the hotel..and there's only in the building..The food is not bad..but rotten zucchini and sour meat goulash are really piggish on the part of the hotel. The fish is present. On the street, some evil cooks cook scrambled eggs and amlet, you ask what to cook with, they smile like they don't understand, the Germans are instantly served.Rooms for 4 . There are seven Russian-language channels. Cleaning for 3, bed linen is changed, there are no bedspreads..towels can also be left old..I advise you to wet it and put it in a pile on the bedside table.THE beds ARE SEPARATED..IT'S IMPOSSIBLE TO SLEEP .. LET'S GIVE 50$ AND THERE WILL BE A NORMAL BED..😁 That 's the fifth five .☺👍Elevators have already been written by someone buggy and even the light was gone.The bars inside the building are all closed..outside at the exit and near the pool..they pour it normally.. ice cream sucks, but everyone has heartburn..watermelons, grapes, plums are excellent..apricots are always unripe..Melons don't understand what..apples should be chosen..pears yyyy..but. Not bad soups..honey..milk.Lots of greens.. cheeses..we are more yellow..the whites are too salty..Probably on seawater.The neighboring hotels are deplorable..longer from the sea..let's go to the disuo in the next one..the stench from the toilet made me run away...We are more civilized in the top five.One pool for everyone and a shallow one for kids..slides in the neighboring ones for 3-Animation for 3.Table tennis..darz a couple of hours.A dreary hotel for pensioners.In general, the owner of the Surals found out that he died and now a lot of things are not working here or are falling into disrepair..The staff is on call..The hotel's lobby and reception are cleaned every morning for breakfast.The green area is not bad..but it also does not shine with flower beds..therefore, beautiful photos of the garden will not work.ADVANTAGES OF THE BEACH AND THE SEA..KEEP AN EYE ON THE REST, CHECK THE FOOD. THE HOTEL HAS A MAXIMUM OF 4, BUT NOT LIKE 5 !!!! In short, the receptionists do their quiet business on Russian-speaking tourists to the fullest..and the guys in the bars were happy to tip for the attitude.

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AL'BINA

Level 13 Local Expert

The staff is polite and attentive, but the management, namely Murad Sural, behaves impudently and audaciously, behaved low and cheap in a restaurant full of guests, which spoils the overall impression of the hotel.

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Маша Шатрова

Level 13 Local Expert

Nice beach, no kids, The hotel was 16+, little entertainment, but sometimes delicious food Not 5, but a solid 4

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Елена Константинова

Level 10 Local Expert

We visited this department in 2011, since then the hotel has changed a lot for the better

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Елена Д.

Level 6 Local Expert

Great hotel, after renovation! Everything is 5+! I definitely recommend it!

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Валерий Иванов

Level 12 Local Expert

Great hotel. We liked it!

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Татьяна

Level 11 Local Expert

The hotel is 16+, I really liked it, we rest every year.

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Еlena Z

Level 9 Local Expert

Wonderful beach and hotel grounds. Friendly staff.

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Ксения М.

Level 8 Local Expert

Delicious desserts and Russians who disrespect the staff(( Nice territory, dirty in places. An evil granny on the beach, sitting over tortillas and always grumbling in Turkish...

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Катерина Никольская

Level 8 Local Expert

The location is good, I like the service so far, the room is also fine, with a double bed for children. The sea is close, the food is like everywhere else, it seemed to us that everyone has enough, and the queues are not so big. But it says on the slides that they are not working today, and they will be tomorrow, but it is not known when tomorrow will come.

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Виталий Игоревич

Level 4 Local Expert

Clean, neat but boring is clearly not 5 stars, the food is monotonous but there is always something to eat, the room was clean, cleaning was every day, would you believe it a second time would you come back here

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Сергей Ивлев

Level 7 Local Expert

I really liked the hotel

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Юлия Колосова

Level 7 Local Expert

Good location,sandy beach,good access to the sea,good cuisine,little animation,polite staff

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