Суши Хаус
86 reviews
January 9
A nice and cozy place. Helpful staff, polite waiters. I really like pizza (thin dough, various fillings). Children really like it. Rolls and sushi are delicious, but in my opinion, crab rolls are not crab at all. You can also order with yourself or home delivery.
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1
August 20
The delivery was waited for an hour and a half, instead of the promised hour. When we opened the pizza boxes, we realized that the courier did not deliver the lettuce leaves to the Caesar pizza, then delivered them separately for about 30 minutes, although we typed and reported it immediately as the courier left....The service is terrible. I will never order delivery here again....
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April 19
We always took the delivery with us, we sat down many times, everything was always fine.
Except sometimes they forgot to put chopsticks or sauce on the delivery.
But today, after visiting this institution.
We were completely shocked!!!!!
Eva Rozenko, the waiter, served us.
Juvenile boors.
Not only were there only three tables occupied in the hall, they were served for a very long time.
We waited for our order for almost 40 minutes.
Then they asked for the second part of the order with them.Because we're tired of waiting.
The waiter was rude.
When I asked why there was one sauce for the strips if they asked for two.
Which was poured into one saucepan and up to the top, which smeared everything.
The burger arrived crumpled and half-smeared on kraft paper and a plate.
I was told I don't pour sauces, from where I know.
We asked for part of the order with us, so our mood was spoiled
The rolls were all spicy, although this is not indicated in the menu.
Having asked for part of the order already with you, because you are tired of waiting.
A package was thrown at me on the table.
When I asked why the sauce and chopsticks didn't come with them.
Yes, maybe it's our fault that we didn't specify it right away.
But taking an order with us somehow wasn't part of our plans either.
When I asked the girl to tell the manager at the reception of orders that the waiter was rude.
I was told that this is not part of my duties.
There was no time to call the administrator or ask for a book of complaints, as they were in a hurry to do business.
Ruined the mood and the evening!!!!
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2
April 1
It's a good place! Clean and cozy! Delicious sushi, rolls, pits. The staff is nice and courteous. It is best to book a table in advance. There is a delivery. The average is valuable.
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September 25
It's not a bad cafe. The waiters are polite, the location is convenient. Delivery in the city without problems. The site is working fine.
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October 25
I can not boast of the advantages of this institution, because being shocked by the dirty tables that stick to my hands, I left this institution. Two stars just for the fact that this place has doors through which you can get away from there. It's scary to imagine what's going on in the kitchen.
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February 11
The rolls are delicious, bright, the pizzas are big and juicy 🤤
The waiters are friendly, most often they react quickly, but if there are a lot of people, you can wait a long time 🥲
The assortment is diverse, the waiting time varies depending on the workload: from 15 minutes to an hour.
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1
August 8
Condensate drips from the indoor unit onto visitors, there is a smell from the kitchen area in the hall, the interior and its condition do not correspond to 2024 (wires and cable channels are hanging in places).Rolls are solid processed cheese.The staff is nice, but not tasty...
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December 12, 2023
A fantastic place, very tasty food, delicious cocktails, friendly smiling staff, reasonable prices. We have been there many times and I recommend you to visit the best place in Lugansk.
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October 26
We were at the sushi house on Mirny. I liked everything very much. Polite waiters. All the dishes were brought very quickly. Thank you very much for the evening)
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November 23
Terrible delivery, we ordered rolls , the whole order did not arrive, and after that it still arrived, but we did not eat it because we brought some of it late, the guests left, only the child ate and he was poisoned by them, something was put in the rolls.The girls who answer the phone are terrible rude
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September 14
we ordered cheese sticks and a free box. we waited an hour. please note, there were no holidays or any events during which a large number of orders. If you don't want to waste your nerves, then don't come here
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September 21
We came to celebrate a birthday, sat down and waited for the waiter for 10 minutes, then went to the bar and made an order there, they took it in 50 minutes!!! And they told us that we made an order with ourselves and we can't eat it here
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April 28
This is the most popular place in Lugansk! When we always come to Lugansk, we visit it, they cook very tasty, there is no such yummy food in Moscow. I recommend you to visit!
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August 12, 2023
08.22г. Просто лучшие, и цена и качество просто на высоте!
Upd спустя 1 год: сейчас уже стали скатываться, пиццы стали на порядок дороже, качество ухудшилось, тесто не то что раньше, начинка стала быть очень бедной, в доставке постоянно не докладывают соусы, раньше иногда еще все зависило от смены, какой повар попадется, и удавалось заполучить то качество какое было заложено в техкарту, то сейчас сплошное обдиралово на обдиралове. Если придти в кафе на Советской, то еще можно покушать, картошку фри которую они подают прекрасно, и лишь некоторые пиццы, опять же с ними есть вопросы. Роллы тоже потерпели ухудшение качества, скрутки, и особенно рыба в филадельфии, это сильно плохо.
Но в целом это место все равно остается на плаву, благодаря тому, что в них заложено малейшее понимание того как нужно делать и видимо текучка персонала дает свои плоды. Не раз видели кадры в официантах, которые вообще не знают что они там делают.
September 23
Sometimes the expectation is high due to the workload, generally a good institution with reasonable prices.
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September 23
The most delicious pizza of all those I've tried in the city! But I didn't like the rolls a bit.. undercooked rice, but the food is fresh.
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February 11
Double Cheese Burger is straight TOP!
Rolls rice cheese fish are also delicious))
But sea buckthorn tea is a complete disappointment ((( the waiter said that it is prepared according to the roadmap. The one who compiled and coordinated it himself needs to drink this tasteless tea all his life ... just tinted water
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1
January 20
My last order is at this diner.
The order was carried for 2 hours, the pizza arrived cold and uncut. The taste is generally the same, none. There was a bitter and taut avocado in Philadelphia. Mussels are not peeled.
When contacting them about this situation, only the manager could solve it, for which I thank her! They reacted adequately.
When we went to them last time, the food was served on dirty dishes. Hair in rolls is generally an old story.
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1
1
January 6
The prices absolutely do not match the quality! The waiting time is always from an hour! So it's still necessary to wait for the waiter with the menu! Empty tables are cleaned for more than 15 minutes! There are obviously not enough waiters and chefs! Where is the management looking!? The delivery guys are swearing and smoking at the entrance!
In general, they gave this institution a chance 5 times. This is the end of patience. Not another foot!
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1
1
May 6
Some disadvantages I ordered Philadelphia rolls with red caviar yesterday
The fish is missing, it was not possible to eat until the aperator did not call back
They used to be very tasty
And now they've ruined everything.
I won't order anything else from there
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1
June 21
we took a set Hit, it tastes like something between cardboard and old grandfather's sneakers, I will never order anything in this institution again
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1
July 20
Tasty, inexpensive, large portions, courteous staff, lots of seats, varied menu. 5 points.
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March 1
5+++ Service!! They are very polite attentive and caring
Everything is delicious on the menu) and once there was a Baccarat here)
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March 7
A huge disadvantage is that the institution does not value the client's time, it was announced that the order would be ready in an hour, when they arrived it turned out that it was necessary to wait another forty minutes. Each of us plans our time and if you do not have time, you must immediately announce the waiting time.There was a very negative aftertaste.
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2
1
August 29
There are more than 5 waiters
The table can't be served and the bill can't be brought
I give 1 star for a mojito cocktail
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April 23
Very tasty sushi, they will calmly give odds to the capital's sushi establishments, plus there is prompt delivery)
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November 6, 2023
Good place, nice waiters, delicious food! We enjoyed sitting with my wife. We will definitely visit again. Recommend.
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October 25
Pizza on a dowel
Rolls for 2/5
Delivery of norms on time
Operators have respect and respect
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September 3
The quality of the rolls has deteriorated very much. Hard, dry, tasteless, the appearance does not match the photo.
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October 6, 2023
The service is poor, we waited for a very long time until the waiter came (there is no call button as in all normal establishments). The food is delicious, but smells penetrate from the kitchen into the hall. The toilet is wildly cold.
The mood after this institution is bad).
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1
October 28, 2023
We always took sushi here , it was delicious !
Today they brought sushi rice sticks , sushi is not fresh as if it had been standing since yesterday , fish without red color is white and there was a herring in one net ,🤣
We will not order more here , I will dial Garika tomorrow and tell you how they work here
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1
February 17
The plates are dirty, stained and imprinted. The tables are sticky.
BUT sushi is very, very tasty! Although they are falling apart, they are fresh.
It's not a bad place to sit and have a snack, it's expensive..
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January 29
Boorish attitude, long waiting for orders, rude communication from the operators. The last order came in a defective condition, the pizza was like porridge. In general, I strongly advise against it!
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1
April 21
We often made an order here, and everything was always great. But, apparently, the cook has changed... The wings were brought in wet, although they are usually crispy, and in sharp ones it feels like a jar of seasoning has been dropped... The fries are undercooked, which by the way is almost always. Also, the courier couldn't find the house for half an hour.
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March 22
Delicious cuisine, cool staff, always prompt and help.
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December 13, 2022
Привет
Начну с краткого
- ЕСЛИ ВЫ ЗАКАЗЫВАЕТЕ ПОСЛЕ 18.00, то выберете другой вариант т.к. это просто ШОК КОНТЕНТ
Сделал заказ сегодня на сайте в 18.49, приняли в 18.53.
Сказали, что в районе одного часа ожидание будет + я живу на Героев Сталинграда (что в целом супер удобно для доставки т.к. из центра ехать 7 минут на машине.
Заказал две пиццы и лапшу - верона и цезарь.
Что в итоге
- Привезли в 20.33 - звонили в 19.54 и сказали 10-15 мин подождать т.к. курьер задерживается - предложили отменить, но я подумал - "это же 15 мин, кмн.", а когда хотел отменить, то мессенджеры и номера доставки уже не работают - четко!
- Соус цезарь разлился в пакете из-за чего пицца просто просто пристала к коробке т.к. она была СУПЕР ХОЛОДНАЯ уже к моменту доставки
3
August 25, 2023
Неплохое место,часто посещаю и заказываю с собой и доставку,всякое бывает,но редко,а так в общем отличное кафе
1
June 29, 2023
Вкусные роллы, достаточно начинки. Минус звезда за ожидание в 25-30 минут, людей было не так много. В целом же всё понравилось, было вкусно 👌🏻
December 22, 2023
I liked the pizza, perhaps one of the best in Lugansk. The service is also at a good level.
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1
February 12
A cozy cafe and very tasty food. Everything is on a high level!
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September 10, 2023
Всё очень плохо. Помещение душное, роллы бесвкусные,ожидание заказа 1 час а черный чай вообще самый дешёвый подают ни цвета ни аромата. Только пицца более менее съедобная.
May 25
Sushi is great, I think in Japan, at home, chefs need to try !!!)))
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February 19
I really liked it..The yummy ones are cool.. the pizza is gorgeous...
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June 6, 2022
Ресторан мне очень понравился, обслуживание хорошее, еда изумительно вкусная, время ожидания отличное, не заставляет долго ждать. Можно придти как и на перекус, тае и на праздник и тп. Советую
3
1
November 16
A good place for leisure
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October 28, 2023
Terrible sushi rice stick together fish is not fresh in some at all as if a herring was put horror spoiled sushi Do NOT Take IN ANY CASE
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1
October 10
It will go, not to say "wow"
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February 24, 2023
Время ожидания заказа оставляет желать лучшего.45 мин.ждали заказ.Это очень печально.из за проблем со скоростью работы суши мастера,посещать не особо хочется ваше заведение.
2
1
January 3
We ordered a full table , went out for a smoke break and the waiter took absolutely everything off the table ! It 's an outrage !
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1