Svoe
Directions
Торговый центр Торунь
145 m
30 reviews
October 6, 2024
## Disgusting service!
We ordered food at the cafe "Svoye" at 18:25 with home delivery. The waiting time was 1.5 hours, which in itself is inadequate. After 2 hours, we called back to the cafe and clarified where the order was. We were told that the courier had already left and that he would supposedly contact us. It's been 3 hours. So far, no one has called, we can't get through to the cafe.
Such an attitude towards customers is simply unacceptable! We are furious at such unprofessionalism and negligence. Waiting 3 hours and not getting any information other than empty promises is just bullying.
We will never order more at the cafe "Svoe" and we will tell all our friends about this terrible situation.
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October 5, 2024
Terrible service. My friends and I ordered sushi, poke, and pizza delivery at 18:25. They promised to bring the order within an hour, an hour and thirty minutes (in Lida)!!! Not the normal delivery time. Two hours later, the order was not delivered, and phone calls were not answered. At 21:26 minutes, the courier still reached the entrance. We didn't pick up the order. During this time, we managed to place an order elsewhere and eat it. I do not recommend anyone to order food in Their cafe and risk their evening. The mood was very spoiled.
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1
January 4
Guys, well, you have a special respect, I ordered it late and anyway the order arrived fresh, hot and just great to taste!
The price is 10/10
Taste 10/10 satiety 10/10
You are the best and made our evening, thank you very much!!!
See original · Русский