This company was transporting cargo for us from Poland to the Russian Federation, our supplier from Poland was not provided with the document "komikat CC599", which allows us to confirm the zero VAT rate, which is why our supplier paid VAT, as a result, we had to reimburse our supplier in order not to spoil the relationship When asked to send the document , they replied that it was not there , but we know that this cannot be , since we have already delivered the cargo through another company , and used the services of another customs broker , and we know that this document comes automatically to the mail . This company is not ready to understand and bear responsibility, it follows that in any situation they can do the same thing, and you can incur much greater losses, so I highly recommend not working with them, it can be dangerous.

See original · Русский

С. Бигги

Level 11 Local Expert

It is worth using the services of a T-Agent. I recommend

See original · Русский

Таможенный брокер Т-Агент

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