I bought winter shoes with a golden finish a few years ago. Three weeks later, the gilding was erased from the inside of the foot. I brought it under warranty, the seller informed me that I was "walking incorrectly" and that's why the gilding was erased so quickly. Of course, an adequate person will not believe in such an explanation, because in accordance with the requirements of the standard, the coating must be resistant to abrasion. I passed it under warranty for an internal examination of the store. After another couple of weeks, I came for shoes, the result of the examination of which was already ready. The expert concluded that the shoes allegedly matched the quality and I was refused a refund. The seller angrily and not too politely began to tell me again about my incorrect gait. I did not escalate the conflict, took the shoes and left. She also did not take the shoes for an independent examination. I wore shoes for a maximum of 2 months and did not wear them anymore, because they lost their presentation. Now I walk around Taco three kilometers away (especially in dana mall).

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Lakshmi

Level 5 Local Expert

Terrible quality. I bought a Stella taco coat (the inscription Stella taco is also written on the inside of the coat) at a point in the Impulse shopping center in box number 143 on the second floor, indicated in the Stella taco instagram. When wearing the coat, it turned out that it stains white things in a poisonous lemon color (the color of the lining of the coat). It is not possible to buy a separate wardrobe for a coat, as well as to wash a coat after purchase ((((. I have been wearing other Chinese outerwear for 20 years, and this dyes things. The seller "advised" not to wear white things with him, that is, to buy a separate wardrobe for this coat ((((. She did not give a book of comments after numerous requests - this is a violation. The convergence of the dye during the wear process is a manufacturing defect. Such a defective item is subject to return within two years from the date of purchase, even in the absence of a receipt and labels - according to the law. The seller does not know about this. Decent sellers take returnable items for examination-these sellers are apparently very indecent - they did not take them for examination, they did not give return application forms, they did not give a book of comments. The seams and stitches on the coat are crooked in many places. Tinsulate insulation is as cheap as possible, it is not made according to technology-it blows through at the slightest wind. I asked for a minus 10° temperature when buying a coat. They "sniffed" this coat, but it barely stands up to 0°. It electrifies everything terribly, cracks, clicks, shocks. It's uncomfortable to wear. Cheap Chinese rubbish with a 300% discount on the cost price. There are a lot of bad reviews for Chinese Stella taco items, as well as for the work of sellers.

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Anna Zhurauskaya

Level 12 Local Expert

I went into the store and the three sales girls didn't even take their heads off their phones until I said hello myself.

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