Tbc Bank, Batumi
29 reviews
January 10, 2023
Queues, rudeness, refusal for your money.
I got a call during the application process, declined the call and began to write that would call back later . The employee asked ,
" Are you copying the answers ?"
Answers to what? At the level of my income probably. I felt like I was back at school . More precisely, elementary classes. I wanted to quit filling out the application even then. A red passport and you are already accepted by the clothes . It depends on whether you will be given one card , or two at once . Whether the card will be issued at all. Will they meet you halfway if they want to improve the service parameters, or will they just say "only such conditions ". If you are a nice man, employees can also invite you to receive a card in the format of a personal message "ТЫ ПРИДЕШЬ? ТАЛОНЧИК НЕ БЕРИ, СРАЗУ КО МНЕ ПРИХОДИ" in the hated Russian language))))
For Georgian hospitality , you are clearly not in this bank .
7
6
July 16, 2024
The most terrible bank. They refused to open an account on the basis of nationality, having looked at the nationality in the passport. They immediately stopped understanding what I was saying. They asked to close the online translator and not use it in the bank. A certain Tamara, a bank manager, said: we are not obliged to open an account for you and talk to you. We have a rule not to open accounts for those who speak Russian. In my opinion, Nazism in its purest form. To my requests to provide regulations where this rule is prescribed, Tamara replied: We won't charge you anything, we don't owe you anything. Write a complaint, I won't get anything anyway. Senior management should have a serious conversation with their employees about loyalty and, in general, professional suitability. In the United States, a citizen immediately sued for discrimination based on nationality and sued the bank for several million dollars. I will definitely think about it. A mess and unacceptable behavior.
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10
1
November 26, 2024
Queues, queues, queues... the bank's work with people is at about zero level. After applying for a card, for the consideration of which I paid 50 GEL, they promised to call within 5 days, but they did not call. For GEL 50, you could make a one-minute call, even if the review is negative.
upd: they called a few days later after the stated deadline with a refusal.
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August 15, 2024
Everything is great. He is a citizen of Uzbekistan. I came to the bank to open an account and a card for international transfers. The BVLA operator was very kind and helped. At first I spoke in English, but then we switched to Russian. I came for the first time and came out with a Visa gold to an unnamed physical card in an hour!
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August 6, 2024
They refused to serve the Russians , I wanted to open an account
I do not know English myself, my friend wanted to translate, but they demanded that I speak about English myself (I do not know English)
And in general, it is very strange that many people in Georgia know Russian ... I do not recommend such a bank!
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October 28, 2024
Friendly staff, great location and beautiful interior. There are almost no queues . Fast service
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December 19, 2024
A chic "flagship" office of the bank, lots of windows and specialists. Waiting - 0 seconds (called to the window at the time of receipt of the ticket), we communicated politely, the problem was solved.
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March 20, 2024
Looking at the numerous negative comments, the bank has big problems.
We requested the opening of an account for sole proprietors in TBS, as we considered this bank reliable. We work in IT, the business is clean and transparent, we provided all the documents, after 2 weeks we were refused by SMS.
There was a question about the solvency of the bank in general, European banks open an account for free, and TBS earns pennies for a request to open an account?))
We lost 2 weeks because of their "good service", and of course 50 GEL.
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2
1
November 29, 2024
Terrible bank, refused to receive cards 2 times without reason
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December 18, 2023
The issues are resolved depending on how well the employee speaks Russian and how good his mood is
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3
October 26, 2022
In my case, only positive emotions. I came to the bank to open an account. Less than 5 minutes later, I was already sitting at the operator's girlfriend. Another 5-10 minutes for all manipulations. They said they would call and inform you about the decision within 5 working days. GEL 50 yes, you pay regardless of the bank's decision. But! I was still standing at the exit of the bank waiting for a taxi and I already got a call. I thought they forgot something, but they approved opening an account for me👍🏻
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1
October 3, 2022
I came to the bank , I am a citizen of the Russian Federation, took a number, stood in line for about 30 minutes.As a result, I got to the girl, said that I wanted to issue a local card and gave my passport, to which I received an answer that they would only talk to me in Georgian or English ...
At the same time , I am completely sure that she understands my speech perfectly and most likely speaks Russian .
I left there with a smile and understanding that in every nation there are people broadcasting cliches , but in fact this is discrimination .
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28
November 21, 2022
Only those who know English or Georgian can enter the bank.
In general, everyone is polite, but they don't speak Russian. The terminal can only issue Lari or euros.
It's not the same with other departments. You need to look for a specialist who does not require knowledge of English, if you do not have them.
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1
September 23, 2023
I've visited a couple of times, only pleasant sensations, and the tips of the staff (on currency exchange) are simply priceless.
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August 4, 2023
Fast , professional .friendly service .
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May 28, 2024
They were not allowed on the threshold without knowledge of English. Sadly.
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3
1
February 25, 2023
They work as it turns out) If they do not understand the essence of the issue, then the bank does not provide such a service. The bank's mistake is the customer's mistake. This office definitely deserves the "Fool's Cup".
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3
March 15, 2024
A good bank was able to withdraw money through contact in February 2024
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May 10, 2022
A popular bank.
Long queues, lots of people. Be ready to stand for 2-3 hours waiting for your room.
But the consultants are very responsive, thank them very much for that.
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3
1
July 13, 2024
We have not opened an account, there are almost no Russian-speaking staff
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December 6, 2022
A great bank! Kind staff.The account was opened in half an hour, without any unnecessary forms, documents and approvals.I recommend.
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1
July 9, 2023
We arrived 15 minutes before closing time, we wanted to receive a transfer.
They said, "we won't have time to give you today, go to Rico, it's around the clock."
Only for this 3 stars.
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1
February 19, 2024
Add Russian-speaking skills
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1
April 1, 2023
I collected the necessary package of documents, paid 50 GEL, and was told to wait 5 days for a call, today is the 6th...
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3
August 3, 2022
Queues, not interested in customers, I stand for 2 hours to open an account. They drive from window to window and the result is 0. I went to another bank.
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3
2
March 11, 2023
Clearly, quickly, well done
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April 20, 2021
the bank is first class, everything is luxury quickly without unnecessary delay
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15
3
May 2, 2022
They do not exchange rubles
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3
4
December 10, 2019
A bank, like a bank.... you are a good person, the consultants are responsive
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