I bought a Samsung 55 TV, from a showcase for 450 thousand. We won't notice anything and signed the delivery list. After an hour of viewing, I noticed the stripes in the corner of the screen, informed the support service and sent a photo. They called me and took the TV for diagnosis.
Then they said that I signed the acceptance sheet, so these are my problems, they rolled out 474 thousand more expensive for repairs than the TV itself. Of course I refused.
When the TV was returned to me, I received a shock, it was in terrible condition, as if someone walked on it, new internal spots appeared on the screen, I reported and sent a photo, but all my arguments were ignored, stupidly answered, you signed the acceptance sheet.
They sent a video of how they pack the TV, the screen without film, take the screen with their bare hands without gloves, turn the screen upside down on the bare floor and claim that they have nothing to do with it.
In general, they sold a defective TV, then they also broke it. Attitude, we got the money and then your problems.
I do not advise dealing with a technodome.
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2
Заманбек Мукасали
Level 2 Local Expert
November 16
11.11.24. We bought a robot vacuum cleaner for our father at the age of his birthday, but it turned out to be defective, the robot vacuum cleaner does not work on battery power and does not turn on at all. The next day we came to find out why it was defective, they pre-checked and confirmed the marriage and said that we would send it for verification again through the technoservice and take an act for a refund or exchange. And we should check it ourselves at our own expense. Bullying.
I am not very happy with the product.
No compensation is provided, as a result, time spent , nerves and a spoiled holiday. And they do not accept complaints, they say that we are not to blame for this product. They shift responsibility.
Before buying in these Technodom stores, check the product carefully.
Without responsibility.