I bought a Samsung 55 TV, from a showcase for 450 thousand. We won't notice anything and signed the delivery list. After an hour of viewing, I noticed the stripes in the corner of the screen, informed the support service and sent a photo. They called me and took the TV for diagnosis.
Then they said that I signed the acceptance sheet, so these are my problems, they rolled out 474 thousand more expensive for repairs than the TV itself. Of course I refused.
When the TV was returned to me, I received a shock, it was in terrible condition, as if someone walked on it, new internal spots appeared on the screen, I reported and sent a photo, but all my arguments were ignored, stupidly answered, you signed the acceptance sheet.
They sent a video of how they pack the TV, the screen without film, take the screen with their bare hands without gloves, turn the screen upside down on the bare floor and claim that they have nothing to do with it.
In general, they sold a defective TV, then they also broke it. Attitude, we got the money and then your problems.
I do not advise dealing with a technodome.
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2
Серик Медетов
Level 7 Local Expert
April 18
Everything is expensive. I apply extremely rarely. Almost all household appliances in the house. The third smartphone. There is a tendency to impose extras. payment, allegedly for the guarantor.repair. For a smartphone, 63,000 tenge was charged 12 thousand more. I took paint for the pixma printer for 19990 tenge
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1
Надежда Спицына
Level 6 Local Expert
April 14
The staff is very polite and helpful. Special heartfelt thanks to Sergey, who helped solve the problems that arose!