There are no complaints about the online store.But as for Bamix, I do not recommend it!!!Preparation - beat the cream for the cake, or beat the protein for the dough -for the cake, do not expect to achieve the desired result.If you only make milk shakes , but no more .The appearance of the blender is also not impressive, or Switzerland does not know how to produce household appliances 🤔???, or they will send us goods of the 3rd grade 🤔??? A very suspicious household appliance is Bamix 🤣🤣🤣