A good center sells a lot of things, good operators, people who work there quickly and conveniently help, I advise you in short, I advise everyone there to help fix the SIM card or restore

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Виктор М.

Level 5 Local Expert

The organization in the salon is at the lowest level, I stood in line for 40 minutes, as a result, it turned out that there was a second queue in parallel, the "specialists" were working like turtles. Actually, the Tele2 connection also sucks, so I'm switching to another operator.

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Олимпия Нуралиева

Level 5 Local Expert

Claim I, Olympia Nuralieva, am making an official complaint about the work of the Tele2 branch at Tole bi Street, Almaty. Today I came to this branch with an application for the delivery of a home Internet modem, since it is in my building that there is no Tele2 connection. I had to wait in line for almost an hour and a half. To my dissatisfaction with the long wait, Alexandra's senior manager (there was no last name on the badge) allowed herself rude and boorish behavior. In response to my question about the reason for such slow work and my request to convey to the management the need to increase the number of employees to unload the queue, I received an insulting response: “If you don't like it, get a job here.” I consider such behavior absolutely unacceptable. Alexandra's manager demonstrated her lack of professionalism, lack of respect for clients, and basic business communication skills. I beg: 1. Take action against Alexandra's employee for rude treatment. 2. Provide high-quality service and respectful attitude to customers. 3. Consider the possibility of increasing the number of managers in the branch to avoid the formation of such long queues. I am waiting for your official response in the near future.

See original · Русский

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