Altel is losing his position as the Best operator. I have been using Altel's services for a very long time. But mobile operators have become completely uncontrollable. Without caring about the quality of communication or customer service (you can't just contact a live operator or manager, only a bot answering machine with standard meaningless answers), prices were unreasonably inflated. They compulsively offer packages from which, after three months, you skyrocket into space prices even more, it's not realistic to return to earth, it's a complete divorce.

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Айгуль Драчева

Level 11 Local Expert

The mess is complete, people have gathered a queue on coupons, they sit and wait for hours, three consultants worked, then why are there other jobs - they are empty when you start working normally, you can't get through to the phone, you raise the tariff and do not warn, and when the Internet quality will match what you charge for? The consultants answer the question brazenly, I asked when the prevention would end, I was nervous, but I didn't answer, like maybe in a month or maybe in three, it's a pity that I didn't remember the consultant's name in a hurry, but I'll be more attentive now and I'll write a statement to the management, put things in order, people don't have to sit and wait for hours, we also work I had to go towards Eurasia , I forgot how a street like Kuishidin

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Владимир С.

Level 5 Local Expert

I came to the office at 18.30, they work until 20.00. Three managers are sitting in the office, they serve customers, and there is a queue for one because they do not issue coupons. There is a live queue. There were more people in line behind me . The manager served the client and left the office without saying a word, the time was 19.00, i.e. I waited for him for half an hour in vain. The other manager also said that he would not serve anyone else. The most lame telecom operator

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