Tele2

4.4

230 ratings

Rate this place

Айгуль Драчева

Level 11 Local Expert

The mess is complete, people have gathered a queue on coupons, they sit and wait for hours, three consultants worked, then why are there other jobs - they are empty when you start working normally, you can't get through to the phone, you raise the tariff and do not warn, and when the Internet quality will match what you charge for? The consultants answer the question brazenly, I asked when the prevention would end, I was nervous, but I didn't answer, like maybe in a month or maybe in three, it's a pity that I didn't remember the consultant's name in a hurry, but I'll be more attentive now and I'll write a statement to the management, put things in order, people don't have to sit and wait for hours, we also work I had to go towards Eurasia , I forgot how a street like Kuishidin

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Владимир С.

Level 5 Local Expert

I came to the office at 18.30, they work until 20.00. Three managers are sitting in the office, they serve customers, and there is a queue for one because they do not issue coupons. There is a live queue. There were more people in line behind me . The manager served the client and left the office without saying a word, the time was 19.00, i.e. I waited for him for half an hour in vain. The other manager also said that he would not serve anyone else. The most lame telecom operator

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Господин Полковник

Level 3 Local Expert

There is no service culture. The staff is not trained in the basic ethics of customer service. Manager Sabina brazenly lies to her face and simply ignores the client's appeal, and then simply leaves, abruptly slamming the door behind her. Today I arrived at 19:00 and was refused service, allegedly due to the fact that today they have a working day until 19:00, although there is no information about reducing their schedule anywhere and there is an official sign at the entrance indicating the office's work schedule until 20:00. Moreover, the K'CELL/ACTIV office across the street was working normally and I was served there at 7:30 p.m. without any problems.

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Роман Терехов

Level 6 Local Expert

Advantages: Location, branded interior colors, comfortable furniture for clients. The experience of buying online and offline is negative. I don't recommend it

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Кристина Костенко

Level 6 Local Expert

Turn off your stupid robot, it is not possible to get through, yesterday I paid 5200 tenge and took a SIM card for the camera. The tariff is still inactive. Although I brought a special camera to them. It is not possible to reach anywhere. If you guys work like this, all the clients will leave you over time. Now you'll have to leave work on purpose and go to their office again, because the operator doesn't answer, just a dumb bot.

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Карина Вонсынвун

Level 3 Local Expert

Terrible service, and the tariff for a month of 20k goes away quickly, you have to pay 6k for a month, and you constantly turn on the 20k tariff, you re-connect 10gb for 1-2 days, it's enough, moreover, you don't sit on YouTube, only whatsapp and insta 2k for 1-2 days a month 20k comes out

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Valeriy R.

Level 16 Local Expert

We could not answer the questions and solve the problem because of which it was not possible to pay for public transport services and others from the purchased number. The manager just said he didn't know what was going on. 🤦🏻‍♂️

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Ирина Сидорочкина

Level 2 Local Expert

Hello, I give you five stars, they served me quickly and efficiently, they didn't let my phone sit down. I wish there were more such responsive employees.

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Канат Баур

Level 6 Local Expert

terrible service They impose tariffs of 7-8k and say that there are no others Although the simplest one was needed I ordered a SIM card on the website and received it in the same department (it turns out there is)

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Бек Ер

Level 8 Local Expert

To everyone!let's start a little ... the branch is of course located in a crowded, passable place, but the service leaves much to be desired ... there is no device for issuing coupons, there is a shortage of managers ... in the altel itself, you can set tariffs and the manager did not say a word about it!!!

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Dias Turmakhanbetov

Level 3 Local Expert

We decided to restore the SIM card after the termination of the contract with kazaktelek) Kazaktelekom contacted altel and altel said they would give an answer soon , after which we received an answer from them that registration of a person's death was required.Now they came with my grandmother and said they needed a lot more information. Strangely, we reissued it after my grandfather's death to my grandmother. I've been using Alt for so many years , and now they don't want to restore it.

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Makpal Ospanova

Level 6 Local Expert

There are few queues, the consultant helped immediately

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Максим Рыжаков

Level 5 Local Expert

There is no information about the work schedule of the corporate client manager.I arrived at 13:00 and she has lunch.it is clear that it is required by law, but information about the schedule can be posted on the Internet or at least at the entrance, or leave someone on duty from the other managers.

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Николай Мишко

Level 9 Local Expert

What does the office managers in this office have to do with it (polite and attentive) if there is the worst connection in Astana and the region (after 22-00 Internet traffic disappears in many areas, the price of the tariff has already been raised 2 times in one gate)? The trust payment was requested by the spouse of 2 thousand tenge, it was immediately issued and after 30 seconds it was already written off together with 400 tenge for using the payment without providing a communication service. This is pure fraud. They promised to return the money within 3 days.

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IDEAL Хим

Level 4 Local Expert

It works very slowly and not everywhere . There is no network abroad at all

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Владимир Прочуханов

Level 4 Local Expert

I liked the service, there weren't many people

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Sweetie

Level 9 Local Expert

The guy was automatically forced to somehow answer the questions of a female colleague who came up close to his desk (boss?) and in parallel with the smile, 6"9 served me, apparently there are not enough employees, look!

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Сауле Балтабаева

Level 9 Local Expert

High-quality communication, like it

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Евгений Макаревич

Level 4 Local Expert

They served quickly, everything was explained, no delays

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имя ф.

Level 4 Local Expert

The tariffs are good, the quality of communication spoils everything

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homo sapiens

Level 7 Local Expert

Recently, a difficult one brought me to this salon. I needed a SIM card for a children's watch. First I went to the Beeline salon, but there was a complete emergency. Next to the Tele2 salon. Well, I think Tele2, so Tele2. I went in, read all the inscriptions inside, 2 seconds to realize the absurdity, let go of the situation, take a coupon. There didn't seem to be many people in front of me, but in the end I had to wait 40 minutes. The staff are polite at first glance. But, as usual, I got the most polite one - named Abylaikhan. I say, give me a tariff where everything is at a minimum. Here, he answers, the tariff is specifically for hours - everything is at a minimum, there is no Internet. I say, leave the Internet, it will come in handy. He says, okay, finish it a little, you'll have the Internet. Well, I think this is a once-in-a-lifetime opportunity, I flip through the blood, the deal is closed. Already turning around to the exit, I insert the SIM card into the watch, dial myself, and the operator from the speaker of the watch: fuck it, beggar, calls to the numbers of other operators are not provided. Oop-na! I turn back, I say, it won't do, my dear, I asked "where everything is at a minimum." He told me: well, dude, he fucked up himself, you should have listened to me more carefully. I say: I deeply bow before your Majesty, I'm sorry, I didn't immediately realize that the client was never right, and always. He said to me: okay, kiss the ring, I forgive you, flip through some more dough, a beggar, I'll sleep you off for a few minutes so that you don't whine. Rejoicing at the blessing that had descended, he sailed away. For this reason, I humbly ask the blessed Tele2 to elevate this employee to a boyar, and serfs like me will not be allowed into the upper room from now on, because they do not dare to demand from the boyars their pathetic requests to listen carefully. For this I want to bow out and attach a photo to the honor board.

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Мария Кулешова

Level 5 Local Expert

Nice office. Excellent service. Friendly specialists.

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Kenny Romanov

Level 15 Local Expert

The problem was solved, everything was done quickly and clearly, there was no queue, they gave advice

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Алибек М.

Level 5 Local Expert

Employee Laura answered all your questions. Quickly. Clearly. I'm happy with everything.

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Просто Виктор

Level 3 Local Expert

I call *258*1# constantly gives an error, this is specially done so that the client cannot turn off the daily fee. This is a scam.

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Алимжанова Шырын

Level 3 Local Expert

Fast, convenient, pleasant manager

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Алия К.

Level 5 Local Expert

Polite managers. Convenient location and work schedule.

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Инкогнито 6661

Level 6 Local Expert

There are a lot of people who do not know where to get a ticket. The staff is rude

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Анастасия Баева

Level 3 Local Expert

The worst Internet .There is no phone for questions.611 never works

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Александр Калинин

Level 6 Local Expert

Excellent service, courteous staff

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Алмагуль Мукушева

Level 3 Local Expert

A polite employee

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Александр Костенко

Level 21 Local Expert

The payment was made according to the tariff plan. But the data plan was not enabled... The question of decency.... Leaves a lot to be desired..

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София Морган

Level 3 Local Expert

Why can't I contact the operator via the bot?! What if I don't have the opportunity to come to your center?! It needs to be fixed.

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Алёна Шаймарданова

Level 5 Local Expert

Good service

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redwing085

Level 7 Local Expert

It's fine, like a regular branch

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Данияр Данияров

Level 7 Local Expert

The connection is terrible

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Бауыржан Абеуов

Level 8 Local Expert

Promptly

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Ирина Муравьева

Level 9 Local Expert

The location is convenient, close to the bus stop

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Дулат Нурумбетов

Level 4 Local Expert

This is some kind of horror, it is impossible to contact the operator. Only bots. Publishing over clients.

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Данияр Нур

Level 8 Local Expert

I liked the employee

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Мария Родионова

Level 9 Local Expert

In Body 2, I liked the service and the decor, everything is well done.

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Магауия Айтмаганбетов

Level 3 Local Expert

Altel is not fulfilling its obligations!

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351428 Джалиль

Level 5 Local Expert

The great thing is, as a pensioner, I am satisfied with a preferential tariff.

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Елена Майстренко

Level 2 Local Expert

Sooo delicious!

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Роман Олейник

Level 9 Local Expert

A regular store

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ALIK

Level 18 Local Expert

The customer service is very good. It is necessary to create services for the registration of a contract phone. This increases the sale of phones

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X Box

Level 8 Local Expert

Tele 2 is the most lame and unpleasant company. It's strange that they haven't gone broke yet. Just.....oh ..

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денис иванов

Level 12 Local Expert

Like it

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Мирослав Мишанов

Level 9 Local Expert

A good center

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Нur

Level 16 Local Expert

Friendly staff, convenient location

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Tele2

66 reviews