Tengri
Business hours
24 hours
Directions
SEC Astana-Mall
219 m
266 reviews
November 7, 2023
A standard 3-star hotel. I really liked the location - in principle, not far from the center, there is a large shopping center nearby, a round-the-clock minimarket at the gas station, and, as we were told after leaving the hotel))), Ikea is also somewhere nearby (for those who go to Astana for shopping).
The room is clean enough, the bed is comfortable, at the end of September the heating was not turned on yet, but we were warm (there were girls in the group who complained about the cold, but the administrators could not help with anything other than turning on the air conditioner for the "sun").
Wi-Fi is working. There are cafes and breakfasts /lunches, the portions are large, the quality is at the level of the factory canteen.
The advantage was a great view from the window of the center and Bayterek (the tower is the symbol of Astana).
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3
July 3
We were here with a bus tour, of course we saw that the hotel has 3 stars, but we did not expect such a service. Let's take it in order, we checked in quickly, but when we entered the room, we gasped, the stench was incredible, the smell of alcohol with mustiness, I can't even describe it, we turned to the reception, they told us alas there are no other rooms, but we can bring a freshener, seriously? By the way, it wasn't even brought in for 2 days while we were there.Bugs lived in the room besides us.
There is no water cooler in the entire hotel. We would have been happy to buy water, but we did not have time to change the money, as a result, no one even wanted to solve this issue, everyone turned away at the reception and pretended not to hear.
The dining room is a separate entertainment, the food looks like it was put in a plate that you didn't eat enough yesterday, sugar is probably deficient in general, you need to beg for it in the kitchen, and after you poured yourself a spoonful of sugar, the plate is hidden, the plate is not a sugar bowl.
If you were traveling on your own in Kazakhstan, and not on a tour, you would never have chosen this hotel!!!!
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1
March 7
The price-location ratio is good. There are many shops within walking distance. You will have to walk a couple of kilometers to the main attractions or take a taxi ride. The room was stuffy. The battery goes into "hell" mode. You open the window and oak in 5 minutes. You can open the window a little, but then it howls like in a horror movie (micro-stroke mode, oh, micro-ventilation). The month of March is -10 degrees outside the window. The room is for those who are nostalgic for the times of the USSR. But in general, if you are not going for the sake of the hotel, but on business or to walk around Astana, then the choice is good as a place to stay overnight.
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2