We applied to Terra line (for Victory 65).we came and connected the Internet somehow (the wire is hanging over our head).we connected the router and the console.The console has not been working in the apartment since 06/10/25 for a single day.they carried it to them-it works, in the apartment-it doesn't.They came to set it up, but it didn't work out.the application was written, but the who is still there.bad attitude towards customers.I regret that I applied(St.Komsomolskaya 41 kv4)

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Елена Демидова

Level 2 Local Expert

The service is terrible. During the last repair, the wire was connected to the "blunder". At the first wind, it broke again in the same place. We've been calling our neighbors for 10 days. The operator responds: "We are a frontline city, expect it! We do not know when we will do it."Our village Kondratievka is located in the deep rear. Why open a service company if you can't provide these services? And this is with a subscription fee of 750 rubles per month...

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Виталий Паламарчук

Level 2 Local Expert

Surprisingly, I got through to the contact center's phone. They explained the reason for the lack of Internet, but with what intonation it was said.. The question of charging fees during the absence of services provided was also answered not pleasantly, it is not clear to an ordinary person. I regret that we have not been such clients for so long... the provider.

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31 review