Tez Tour
12 reviews
December 8, 2024
I would like to express my gratitude for choosing a good tour and organizing a family vacation. Everything is very specific and friendly. It is very felt that the professionals of their business! I hope that there will still be an opportunity to contact Ekaterina to organize new trips!!!
See original · Русский
November 17, 2024
A good travel agency, assistance in selecting a tour, competent advice, client management from the moment of signing the contract to the very departure, excellent friendly staff, good location, Parking nearby.
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April 24, 2024
Many thanks to Anastasia for choosing a tour to Egypt. Our family vacation exceeded all expectations. Anastasia listened carefully to our wishes and picked up a hotel that left us with only positive impressions. We will recommend you to all our friends and acquaintances.
See original · Русский
April 21, 2024
I would like to thank the excellent specialist Anastasia Harevich for the competent selection of the tour, accompanying at all stages of the selection of the tour. We had a great rest, we will only contact you! Thanks for the professionalism.
See original · Русский
April 26, 2024
Thanks to the travel company and separately to Anastasia's specialist for organizing our vacation, recommendations and, in general, excellent service and attitude! Our honeymoon was great! We will recommend you to friends and acquaintances!))
See original · Русский
July 26, 2024
It's terrible!
I chose this office because its opening hours are until 22:00 (this is indicated on the teztour website, on Yandex maps and directly at the point of sale itself). I arrived here 1.5 hours before closing time. It's fenced. There is a sign "technical break (phone number indicated)". I understand that an employee cannot sit absolutely in place all the time. There is a need to go somewhere, have a snack, etc. I immediately decided not to call, you never know if the employee will return soon. I'm walking around the mall. I'll be there in 10 minutes. Closed. OK, I'm walking. I come up after another 5 minutes. It's still closed. I'm calling the specified number. The answering machine suggests waiting 1 minute. I wait, call, loom near the point (suddenly the employee will notice and return to the workplace). So I spend another 10 minutes. The answering machine suggests waiting if a consultation is needed now. I'm walking around the mall again, still calling. Before leaving, I looked again to make sure with my own eyes whether the employee is at his workplace before the end of his working day. There was no one there.
The result: 40 minutes of waiting, of which 23 minutes of continuous answering machine calls. Irresponsible attitude to work, disrespect for customers.
P.S. It's easy to put up another sign if the work schedule of a particular point of sale has changed for just one Friday evening.
See original · Русский
July 29, 2024
Excellent agency, picked up a good hotel taking into account all the requirements, showed support during the rest, everything is very well organized, the managers are well done
See original · Русский
August 2, 2024
Many thanks to Irina for her promptness and help! I bought a sea tour for my family (July 4), after work. The tour was from Moscow, as there were no tickets left from Minsk. Irina suggested which airline is better to choose, how to get to Moscow more conveniently, then she arranged everything very quickly and was in touch all the time!
See original · Русский
September 16, 2022
My husband and I entered this travel agency spontaneously, walking through the mall and in no case regretted it :) I would like to note the professionalism of Irina Yablonskaya, who gave us high-quality advice and immediately picked up the holiday option that met all our requirements. Expectation and reality have coincided 100%!!!On behalf of the whole family, we express our gratitude to Irina for a wonderful vacation and amazing memories!In the future, for a ticket exclusively to this travel agency))))
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July 3, 2022
I would like to express my gratitude to Irina Yablonskaya: I have never worked with the best travel agent yet: customer and service orientation is at a high level! She has been contacted more than once and we will definitely contact her again. Thank you very much!
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August 25, 2022
It is a pity that often only one employee works, a queue forms, and there is nowhere to sit down.
But in communication, they answer all questions in detail, inform on Viber
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August 17, 2021
I really liked the speed of work, they understand the client from a half-word, a quick selection, a good discount I recommend
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