Positive: - Well-maintained, clean and large territory of the hotel. - For our taste, good food with a variety of choices and taste qualities. Unprincipled desserts are a special treat. - Reef Lobby Bar on the territory of the hotel with a beautiful view and a high level of service. Ahmed the bartender is a very customer-oriented and kind person. All the drinks were great. - The Motion animation team is young and energetic, pleasant communication with vacationers, a cool program. The guys are the real heart of the hotel. - You can drink herbal water at the reception and the hotel allows you to use the services of the Terrace Bar before checking in and issuing a bracelet. - Most of the staff are polite and customer-oriented. - The hotel is undergoing renovation, the transformation is very noticeable. Cons: - Stale rooms killed by exploitation. They lived in building 34. One day they couldn't get into the room, the electronic lock died, apparently from old age. The neighbors also had problems with the lock, they could not leave the room, they had to call for help. - There are no slippers, dental cleaning supplies, water in the rooms (you need to take it at the bar), there was no soap and shampoo when checking in. The bed linen was changed 1 time in 10 days. - Impudent cleaners. Moreover, there were negative reviews from other guests. Our cleaner knocked every day when we returned to the room, and more than once he came in, created anxiety for us. He came once to say that Russians leave little tips when he cleans so well, although there were many questions about cleaning. On the day of departure, I came and started asking for $10. Although, he was tipped. - In the hotel, the tip is not a thank you for the excellent work of the staff, but actually an additional fee for the quality and volume of services, which should be included by default. - The rules at the hotel were invented so that the staff would break them. All billboards indicate that you can not occupy sun beds, however, a bar employee (apparently for money) regularly took good places on the beach with towels for guests, did it around 7 a.m. - A case of theft has been recorded, towel cards were stolen from the neighbors from the room. But the hotel charges a fine of $ 15 for their loss. Hide the cards on the towels! - Most of the beach towels are very old, even lost their color. Recommendations: - Take mosquito repellents with you: sprays, fumigators. Mosquitoes on the territory of many hotels. For the same reason, it is better not to open the windows in the evening. The general conclusion: In our opinion, the hotel does not correspond to five arrivals. Unfortunately, people make the place, not the other way around. I am sure that after the renovation is completed, the hotel will be even more comfortable. I would like the hotel management to pay attention to the reviews about the staff and work it out for the better to make the guests' stay even more comfortable.

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Светлана Хорошайло

Level 7 Local Expert

We had a rest in April 2024. One of the advantages of the hotel is a large and well-groomed territory, delicious and varied food, very friendly and helpful staff. Of the cons, shallow pools and mosquitoes, it's just a nightmare. Moreover, neither the spray nor the fumigator coped. Entering the sea only from the pier, there are a lot of fish, the water is awesome blue. Immediately the depth and in April the water is cold everywhere, both in the sea and in the pool. The hotel is undergoing renovation, but it does not interfere. The room was a little tired, but it will be fixed soon. The room is clean and this is the most important thing. In general, I definitely recommend the hotel for this price.

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Лена Калинина

Level 8 Local Expert

We had a rest in August, I really liked it. It is very pleasant that the hotel is developing. The old fund is being changed and updated. I am pleased with the vegetation on the territory (it is a lot of work to preserve it in such a climate). The food is varied. The beach is great. There are animators who offer entertainment to your liking. There are many pools with clean water (I would like it to be colder). Descent into the sea from the stairs, immediately depth (consider holidays with children and the elderly). But the view in the mask is gorgeous. There are a lot of different fish, corals, and even a turtle was seen. The rooms are comfortable, cleaned every day, everything is clean. The staff is friendly and courteous. Thank you all for a great stay! I want to come back again!

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